--- title: "Electronic Call Monitoring System for Care and Support at Home" ocid: "ocds-r6ebe6-0000710122" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000710122" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000710122.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000710122.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "INVERCLYDE COUNCIL" published: "2023-04-03" --- # Electronic Call Monitoring System for Care and Support at Home Buyer: INVERCLYDE COUNCIL Current stage: Award OCID: ocds-r6ebe6-0000710122 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000710122) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000710122.json) ## Summary The Inverclyde Council is seeking a provider for an Electronic Call Monitoring System for Care and Support at Home. The procurement process is currently in the tender stage and the deadline for bids submission is November 21, 2022. The system is required to manage the delivery of the Council's care at home service, offering real-time care monitoring, mobile monitoring, scheduling visits, and financial management solutions. This tender presents a growth opportunity for businesses in the services sector, especially those experienced in providing electronic monitoring systems for healthcare services. The Inverclyde Council's requirement for a comprehensive care monitoring system that maximises resource usage and offers detailed reporting capabilities should appeal to businesses with expertise in healthcare technology solutions. Businesses considering competition should ensure compliance with the tender's quality and price criteria to enhance their chances of success. ## Notice Inverclyde Council are seeking to appoint a provider for the requirement of an Electronic Call Monitoring System for Care and Support at Home. ### Lot Information Lot 1 The Electronic Call Monitoring System is required to manage the delivery of the Council's care at home service, with a range of easy-to-use, mix-and-match solutions including real-time care monitoring, mobile monitoring (via a mobile App), scheduling of visits, allowing the Council to maximise the usage of available resources, invoice & payroll / financial management, as well as the Council having the ability to provide detailed, person/carer, provider or Team specific reporting using the business intelligence reporting functionality.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. Renewal: Option to extend annually for a further 2x12 months. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475297 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Apr 2023 | | Submission deadline | 21 Nov 2022 | | Future notice date | Not specified | | Award date | 3 Apr 2023 | | Contract period | 1 Aug 2023 - 31 Jul 2026 | | Recurrence | Further publication prior to expiry of contract arising from this tender, approximately in Autumn 2025. If options to extend contract are taken up, then this will extend to 2026 or 2027. | ## Values | Field | Value | | --- | --- | | Tender value | £1,500,000 | | Lots value | £1,500,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | INVERCLYDE COUNCIL | | Locality | GREENOCK | | Post town | Paisley | | Postcode | PA15 1LX | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire | | Local authority | Inverclyde | | Electoral ward | Inverclyde North | | Westminster constituency | Inverclyde and Renfrewshire West | | Delivery location | TLM83 Inverclyde, East Renfrewshire, and Renfrewshire | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 3 Apr 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475297 - 17 Nov 2022 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV464644 - 28 Oct 2022 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT462862 - 21 Oct 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT462350 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT462350 Electronic Call Monitoring System for Care and Support at Home - Inverclyde Council are seeking to appoint a provider for the requirement of an Electronic Call Monitoring System for Care and Support at Home. - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475297 Electronic Call Monitoring System for Care and Support at Home - Inverclyde Council are seeking to appoint a provider for the requirement of an Electronic Call Monitoring System for Care and Support at Home. ## Notice URLs - http:// - http://www.inverclyde.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000710122 - https://www.publictendersscotland.publiccontractsscotland.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000710122. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000710122.json.