---
title: "P22-091 Apprenticeship Development for Customer Service, Retail, Travel and Hospitality"
ocid: "ocds-r6ebe6-0000710939"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000710939"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000710939.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000710939.json"
source: "Public Contracts Scotland"
current_stage: "Tender"
buyer: "SKILLS DEVELOPMENT SCOTLAND CO. LIMITED"
published: "2022-10-25"
---

# P22-091 Apprenticeship Development for Customer Service, Retail, Travel and Hospitality

Buyer: SKILLS DEVELOPMENT SCOTLAND CO. LIMITED  
Current stage: Tender  
OCID: ocds-r6ebe6-0000710939

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000710939.json)

## Summary

Skills Development Scotland Co. Limited is seeking proposals for the tender titled "P22-091 Apprenticeship Development for Customer Service, Retail, Travel and Hospitality". The procurement process is currently in the tender stage, with a deadline for submissions on 15th November 2022. This opportunity falls under the services category and is open for electronic submission. The procurement is taking place in Glasgow, UK, with a total contract value of £80,000.

This tender by Skills Development Scotland Co. Limited presents a chance for businesses involved in the development of apprenticeship programs aligned with the Scottish framework to expand their operations. Companies specialising in service-related apprenticeships in customer service, retail, travel, and hospitality sectors are well-suited to compete. The contract scope covers various stages of the Scottish Apprenticeship development approach and offers a substantial period for completion, creating growth prospects for businesses in these industries.

## Notice

Skills Development Scotland has a requirement to procure a contract for the development of new service related Apprenticeship/s as aligned to the Scottish Apprenticeship development approach. New apprenticeships will be developed through review of existing apprenticeships and through utilisation of the new development model.

### Lot Information

Lot 1

The scope of this contract shall include stages 1a, 1b, 2a and 2b of the Scottish Apprenticeship development approach. The existing frameworks in scope are Customer Service (SCQF Level 5&6), Retail Skills (SCQF Level 5), Retail (SCQF Level 6), Travel Services (SCQF Level 5), Hospitality (SCQF Level 5 - service roles only). Retail Management, a pathway in the Retail (SCQF Level 6) framework will not be covered in the full apprenticeship development process and only in Stage 1a and 1b.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT462584 |
| Notice type | PCS Notice - Website Contract Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Oct 2022 |
| Submission deadline | 15 Nov 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | £80,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SKILLS DEVELOPMENT SCOTLAND CO. LIMITED |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 1DY |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow East |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 25 Oct 2022 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT462584

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT462584&idx=1
  25th October 2022 - P22-091 SDS ITT
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT462584&idx=2
  25th October 2022 - Appendix 2 - Tender Response Questionnaire
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT462584&idx=3
  25th October 2022 - Appendix 3- P22-091 Pricing Schedule
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT462584&idx=4
  25th October 2022 - Appendix 4- P21-091 SDS Ts and Cs Above 50k - Final (20220601)
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT462584&idx=5
  25th October 2022 - Appendix 5 - P22-091 Certification
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT462584&idx=6
  25th October 2022 - Appendix 6 - Detailed Delivery Approach
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT462584&idx=7
  25th October 2022 - Appendix 7 - Glossary
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT462584
  P22-091 Apprenticeship Development for Customer Service, Retail, Travel and Hospitality - Skills Development Scotland has a requirement to procure a contract for the development of new service related Apprenticeship/s as aligned to the Scottish Apprenticeship development approach. New apprenticeships will be developed through review of existing apprenticeships and through utilisation of the new development model.

## Notice URLs

- http://
- http://www.publiccontractsscotland.gov.uk
- http://www.skillsdevelopmentscotland.co.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000710939
- https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=710939
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=710939
- https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000710939. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000710939.json.
