---
title: "How can technology help drive effective resource management for a multiskilled workforce to respond to changing demands?"
ocid: "ocds-r6ebe6-0000711764"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000711764"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000711764.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000711764.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2024-03-14"
---

# How can technology help drive effective resource management for a multiskilled workforce to respond to changing demands?

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-r6ebe6-0000711764

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000711764)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000711764.json)

## Summary

The Scottish Government has awarded a contract to ITER IDEA SRL for the project titled "How can technology help drive effective resource management for a multiskilled workforce to respond to changing demands?" The procurement falls under the services category and was carried out using an open procedure. The contract, valued at GBP 275,000, was signed on 13th July 2023. The procurement process was accelerated due to tight timescales, with the buying organisation located in Glasgow and the tender status marked as complete.

This tender opportunity, initiated by the Scottish Government, aims to enable business growth by providing a platform for suppliers to engage in tech-driven innovation. Businesses involved in developing solutions for resource management in a dynamic workforce environment would find this tender suited to their expertise. The open procedure allows various organisations to participate, aligning with the Scottish Government's commitment to supporting smaller, innovative enterprises. The submission deadline for bids was on 28th November 2022. The opportunity presents a chance for businesses to contribute to public sector innovation and potentially secure contracts with a blue-chip organisation through the CivTech programme.

## Notice

The existing system to plan resources and predict how resources need to be allocated throughout the year involves manual entry and data is then static. Management reporting and analysis is also a manual task. In contrast, our workload, resource and deadlines change frequently. We often require people working across different teams and locations with shared resources to coordinate to meet deadlines as well as manage seasonal variation. The flexibility we need is not supported by the current system. The ability to match the right resource; with the right skills; to meet changing tasks and deadlines; to the tasks is vitally important to our resource management requirements. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/civtech-8-challenge-4-effective-resource-management-for-a-multiskilled-workforce https://www.civtech.scot/how-to-apply-civtech-8

### Lot Information

Lot 1

CivTech's mission is to drive daring and innovation in the public sector by collaboratively solving Challenges that make people's lives better - and in doing so create generations of sustainable, high growth businesses. CivTech brings together public sector expertise and private sector innovation to solve real problems, develop new products, and deliver better, faster and easier services for everyone. Central to the approach is co-production with the citizen. Part of the Scottish Government's Digital Directorate, CivTech's approach is helping transform public sector engagement with tech and innovation, delivering significant benefits to public services, producing genuine uplifts for the Scottish economy - and along the way, making lives better. Across the country there are problems public sector organisations would like to solve and in the current environment the need for smart, efficient and effective products has never been greater. The Scottish Government is aware innovation is a good way to create them and is committed to ensuring a large part of its tech spend goes to smaller, innovative businesses. This is where CivTech comes in. The CivTech Innovation Flow is designed to create products as quickly and effectively as possible, and uses a true Accelerator model at the heart of its Innovation Flow model. For you - whether you're an individual, team or company - it's an opportunity to take on a Challenge, solve it, and win contracts with a blue-chip public sector organisation. You'll build a product, and a business to take it as far as possible. Because here's the kicker: the Challenges we issue aren't 'single organisation' problems - most exist worldwide. In short: Open Challenges are set. Any organisation, team or individual can respond. Applications are assessed, and shortlisted proposals go into an Exploration Stage where they're developed further [for which participating applicants are paid]. The best go through to the Accelerator - a period of intensive work to create the solution, and through CivTech's unique business workshop system, a business capable of taking the product to the world. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/civtech-8-challenge-4-effective-resource-management-for-a-multiskilled-workforce https://www.civtech.scot/how-to-apply-civtech-8

Renewal: Extensions may be required in order to complete the services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR500968 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Mar 2024 |
| Submission deadline | 28 Nov 2022 |
| Future notice date | Not specified |
| Award date | 13 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £350,000 |
| Lots value | £350,000 |
| Awards value | Not specified |
| Contracts value | £275,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | ABERDEEN |
| Post town | Aberdeen |
| Postcode | AB11 9DB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ITER IDEA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48450000 - Time accounting or human resources software package
- 72000000 - IT services: consulting, software development, Internet and support
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 14 Mar 2024 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR500968
- 31 Oct 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT462954

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT462954&idx=10
  18th November 2022 - Q&A Session
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT462954&idx=9
  10th November 2022 - Details regarding application
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT462954&idx=8
  10th November 2022 - Grounds for mandatory exclusion
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT462954&idx=7
  31st October 2022 - Advert Document
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT462954&idx=4
  31st October 2022 - Instructions for submitting proposals
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT462954&idx=5
  31st October 2022 - Sample Scorecard
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT462954&idx=6
  31st October 2022 - Application Form
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT462954&idx=1
  31st October 2022 - Accelerator Terms and Conditions
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT462954&idx=2
  31st October 2022 - Exploration Terms and Conditions
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT462954&idx=3
  31st October 2022 - T's & C's Guidance Document
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT462954
  How can technology help drive effective resource management for a multiskilled workforce to respond to changing demands? - The existing system to plan resources and predict how resources need to be allocated throughout the year involves manual entry and data is then static. Management reporting and analysis is also a manual task. In contrast, our workload, resource and deadlines change frequently. We often require people working across different teams and locations with shared resources to coordinate to meet deadlines as well as manage seasonal variation. The flexibility we need is not supported by the current system. The ability to match the right resource; with the right skills; to meet changing tasks and deadlines; to the tasks is vitally important to our resource management requirements. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/civtech-8-challenge-4-effective-resource-management-for-a-multiskilled-workforce https://www.civtech.scot/how-to-apply-civtech-8
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR500968
  How can technology help drive effective resource management for a multiskilled workforce to respond to changing demands? - The existing system to plan resources and predict how resources need to be allocated throughout the year involves manual entry and data is then static. Management reporting and analysis is also a manual task. In contrast, our workload, resource and deadlines change frequently. We often require people working across different teams and locations with shared resources to coordinate to meet deadlines as well as manage seasonal variation. The flexibility we need is not supported by the current system. The ability to match the right resource; with the right skills; to meet changing tasks and deadlines; to the tasks is vitally important to our resource management requirements. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/civtech-8-challenge-4-effective-resource-management-for-a-multiskilled-workforce https://www.civtech.scot/how-to-apply-civtech-8

## Notice URLs

- http://
- http://www.gov.scot/Topics/Government/Procurement/Selling/supplier-enquiries
- http://www.publiccontractsscotland.gov.uk
- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000711764
- https://www.civtech.scot/civtech-8-challenge-4-effective-resource-management-for-a-multiskilled-workforce
- https://www.civtech.scot/how-to-apply-civtech-8
- https://www.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000711764. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000711764.json.