---
title: "Provision of IT Service Management (ITSM) Software"
ocid: "ocds-r6ebe6-0000714204"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000714204"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000714204.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000714204.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "CITY OF GLASGOW COLLEGE"
published: "2022-12-01"
---

# Provision of IT Service Management (ITSM) Software

Buyer: CITY OF GLASGOW COLLEGE  
Current stage: Award  
OCID: ocds-r6ebe6-0000714204

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000714204)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000714204.json)

## Summary

The City of Glasgow College has awarded a contract for the Provision of IT Service Management (ITSM) Software. The procurement method used was a limited procedure under an Award without prior publication of a call for competition. The contract is part of the goods category and has a total value of £100,000. The contract was signed on 9th November 2022. The buying organisation, City of Glasgow College, is based in Glasgow, UK.

This tender for IT Service Management Software offers opportunities for businesses looking to provide services related to operating a Service Desk. Businesses operating in the IT services industry, particularly those specialising in ITSM software solutions, would be well-suited to compete for this contract. The direct award process from the NHS framework signifies a targeted opportunity for businesses familiar with such frameworks and experienced in direct award procurements.

## Notice

IT Service Management Software to operate as a Service Desk

### Lot Information

Lot 1

The provision of a service desk. The contract was a call off from the NHS, Shared Business Service, Digital Workplace Solutions, SBS / 19 / AB / WAB / 9411

### Procurement Information

Direct Award from Framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC465732 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Dec 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 9 Nov 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £100,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITY OF GLASGOW COLLEGE |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G4 0RF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North East |
| Delivery location | TLM82 Glasgow City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPECIALIST COMPUTER CENTRES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48218000 - License management software package

## Release History

- 1 Dec 2022 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC465732

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC465732
  Provision of IT Service Management (ITSM) Software - IT Service Management Software to operate as a Service Desk

## Notice URLs

- http://
- http://www.cityofglasgowcollege.ac.uk/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000714204
- https://www.scc.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000714204. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000714204.json.