--- title: "Invitation to Tender for the Cruise Ship Welcome and Information Service" ocid: "ocds-r6ebe6-0000714703" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000714703" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000714703.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000714703.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "ORKNEY ISLANDS COUNCIL (HARBOUR AUTHORITY)" published: "2026-03-13" --- # Invitation to Tender for the Cruise Ship Welcome and Information Service Buyer: ORKNEY ISLANDS COUNCIL (HARBOUR AUTHORITY) Current stage: Award OCID: ocds-r6ebe6-0000714703 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000714703) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000714703.json) ## Summary The procurement process, initiated by Orkney Islands Council (Harbour Authority), offered an opportunity for contractors to bid on the provision of the Cruise Ship Welcome and Information Services for passengers and crew arriving in Orkney Islands - Mainland. The procurement method utilised was an open procedure, classified under the services category, specifically related to port activities. The tender was active, with submission closing on the 5th of January 2023. The estimated contract value was GBP 1,125,000 for an initial term of 36 months, with options to extend for 2 x 12 months. The process underwent stages from planning to award, with the latest award notice documented on 13th March 2026, concluding with Ship2shoreorkney being awarded the contract, valued at GBP 1,107,300 and signed on 1st March 2023. This tender presented substantial opportunities for business growth, especially for SMEs possessing the necessary qualifications and experience in cruise ship services. The focus was on delivering quality service and competitive pricing, offering a viable opportunity for businesses in the maritime and tourism sectors to expand their operations within the Orkney Islands region. The open procedure promised transparency and fair competition, allowing businesses with electronic submission capabilities to participate effectively. With the potential for contract extensions, suitable businesses stand to benefit from a sustained revenue stream and heightened exposure in a high-traffic tourist destination like the Orkneys. ## Notice Orkney Islands Council invites tenders from suitably qualified and experienced Contractors for the provision of the Cruise Ship Welcome and Information Services to arriving cruise ship passengers and crew. ### Lot Information Lot 1 Orkney Islands Council invites tenders from suitably qualified and experienced Contractors for the provision of the Cruise Ship Welcome and Information Services to arriving cruise ship passengers and crew. The service is for an initial term of 36 months with options to extend for a further 2 x 12 months. Renewal: The initial term of the contract is 36 months with 2 x 12 extensions ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551688 | | Notice type | OJEU - F6 - Contract Award Notice (Utilities) | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Mar 2026 | | Submission deadline | 5 Jan 2023 | | Future notice date | Not specified | | Award date | 1 Mar 2023 | | Contract period | Not specified | | Recurrence | November 2028 | ## Values | Field | Value | | --- | --- | | Tender value | £1,125,000 | | Lots value | £1,125,000 | | Awards value | Not specified | | Contracts value | £1,107,300 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | ORKNEY ISLANDS COUNCIL (HARBOUR AUTHORITY) | | Locality | KIRKWALL | | Post town | Kirkwall | | Postcode | KW15 1NY | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM2 Highlands and Islands | | ITL 3 | TLM20 Highlands and Islands | | Local authority | Orkney Islands | | Electoral ward | Kirkwall East | | Westminster constituency | Orkney and Shetland | | Delivery location | TLM65 Orkney Islands | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | SHIP2SHOREORKNEY | ## CPV Codes ### Divisions - 63 - Supporting and auxiliary transport services; travel agencies services ### Codes - 63513000 - Tourist information services ## Release History - 13 Mar 2026 at 00:00 - Award - OJEU - F6 - Contract Award Notice (Utilities) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551688 - 25 Nov 2022 at 00:00 - Tender - OJEU - F5 - Contract Notice (Utilities) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV465223 ## Documents - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV465223&idx=4 25th November 2022 - 004 - Appendix 3 - Health and Safety Policy 2022 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV465223&idx=1 25th November 2022 - 001 - ITT Cruise Ship Welcome and Information Service - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV465223&idx=2 25th November 2022 - 002 - Appendix 1 - Compliance Statement - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV465223&idx=3 25th November 2022 - 003 - Appendix 2 - Alcohol and Drug Abuse Policy rev 6 12 09 2016 - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV465223 Invitation to Tender for the Cruise Ship Welcome and Information Service - Orkney Islands Council invites tenders from suitably qualified and experienced Contractors for the provision of the Cruise Ship Welcome and Information Services to arriving cruise ship passengers and crew. - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551688 Invitation to Tender for the Cruise Ship Welcome and Information Service - Orkney Islands Council invites tenders from suitably qualified and experienced Contractors for the provision of the Cruise Ship Welcome and Information Services to arriving cruise ship passengers and crew. ## Notice URLs - http:// - http://www.orkneyharbours.com - http://www.publiccontractsscotland.gov.uk - http://www.scotcourts.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000714703 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000714703. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000714703.json.