---
title: "National Museums Scotland - Visitor Research Agency"
ocid: "ocds-r6ebe6-0000714725"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000714725"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000714725.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000714725.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NATIONAL MUSEUMS SCOTLAND"
published: "2023-03-07"
---

# National Museums Scotland - Visitor Research Agency

Buyer: NATIONAL MUSEUMS SCOTLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000714725

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000714725)  
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## Summary

The National Museums Scotland has awarded the contract for the "National Museums Scotland - Visitor Research Agency" to MEL Research Ltd. The procurement process was initiated as a tender, and the contract is currently active. The contract value is GBP 156,000, with a signing date of January 18, 2023. The buying organization is National Museums Scotland, based in Edinburgh, UK. The procurement falls under the services category and was conducted through an open procedure. The contract involves onsite and digital research covering various visitor segments, such as general visitors, special exhibition visitors, and online users.

This tender, led by National Museums Scotland, offers a growth opportunity for businesses, especially those in the research and cultural sectors. Companies with experience in audience research, particularly in the cultural sector, are well-suited to compete. The tender involves delivering audience research services to support National Museums Scotland's strategic objectives, including data collection from different visitor groups. The active contract signifies an opportunity for businesses to engage with a prominent organization and contribute to the development of effective audience research initiatives.

## Notice

The National Museums Scotland (the Client) National Museums Scotland wishes to commission an agency to deliver our ongoing and developing audience research programme, with the aim of providing us with data and insights to help us meet our strategic objectives. National Museums Scotland is seeking a suitably qualified contractor to deliver onsite and digital research with experience in the cultural sector to provide a range of services which include research covering; General visitors Special exhibition visitors Mystery shopping Event visitors Online users National Museum Scotland Members

### Lot Information

Lot 1

Wanting to procure an agency to deliver National Museums Scotland's ongoing and developing audience research programme

Options: Additional one year extension

Renewal: Optional one year extension

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR473001 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Mar 2023 |
| Submission deadline | 4 Jan 2023 |
| Future notice date | Not specified |
| Award date | 18 Jan 2023 |
| Contract period | 1 Apr 2023 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £140,000 |
| Lots value | £140,000 |
| Awards value | Not specified |
| Contracts value | £156,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL MUSEUMS SCOTLAND |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH1 1JF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEL RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 7 Mar 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR473001
- 25 Nov 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV465316

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV465316&idx=1
  28th November 2022 - Schedule 1 ITT (3.3)
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV465316&idx=8
  28th November 2022 - Schedule 1 ITT (3.3)
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV465316&idx=2
  25th November 2022 - Schedule 2 ITT Tenderers Submission
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV465316&idx=3
  25th November 2022 - Schedule 3 Procurement Specifications (3.5)
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV465316&idx=4
  25th November 2022 - SPD (Scotland) Document
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV465316&idx=5
  25th November 2022 - Schedule 4 NMS Services T&Cs
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV465316&idx=6
  25th November 2022 - National Museums Scotland Impact Framework (for reference)
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV465316&idx=7
  25th November 2022 - Schedule 5 ITT Tenders Pricing Schedule (3.1)
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV465316
  National Museums Scotland - Visitor Research Agency - The National Museums Scotland (the Client) National Museums Scotland wishes to commission an agency to deliver our ongoing and developing audience research programme, with the aim of providing us with data and insights to help us meet our strategic objectives. National Museums Scotland is seeking a suitably qualified contractor to deliver onsite and digital research with experience in the cultural sector to provide a range of services which include research covering; General visitors Special exhibition visitors Mystery shopping Event visitors Online users National Museum Scotland Members
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR473001
  National Museums Scotland - Visitor Research Agency - The National Museums Scotland (the Client) National Museums Scotland wishes to commission an agency to deliver our ongoing and developing audience research programme, with the aim of providing us with data and insights to help us meet our strategic objectives. National Museums Scotland is seeking a suitably qualified contractor to deliver onsite and digital research with experience in the cultural sector to provide a range of services which include research covering; General visitors Special exhibition visitors Mystery shopping Event visitors Online users National Museum Scotland Members

## Notice URLs

- http://
- http://www.nms.ac.uk/
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000714725

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000714725. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000714725.json.