---
title: "Revenues & Benefits Solution"
ocid: "ocds-r6ebe6-0000716056"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000716056"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000716056.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000716056.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "WEST LOTHIAN COUNCIL"
published: "2022-12-08"
---

# Revenues & Benefits Solution

Buyer: WEST LOTHIAN COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000716056

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000716056)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000716056.json)

## Summary

The West Lothian Council has awarded a contract for a Revenues & Benefits Solution to Civica UK Limited. The procurement process was completed on 8th December 2022. The contract involves combining on-premise and cloud services under one agreement. The opportunity was in the services category and was conducted through an open procedure. The West Lothian Council, located in Livingston, UK, initiated the tender process. The contract value is £1,925,000, and it was signed on 29th September 2022.

This tender for a Revenues & Benefits Solution by the West Lothian Council provides business growth opportunities for companies offering software solutions for public services. Businesses with expertise in delivering tax, benefits, housing, and other financial services solutions are well-suited to compete for this contract. The successful bidder, Civica UK Limited, now has the opportunity to provide and implement an efficient software solution to enhance the delivery and administration of various council services in compliance with GDPR regulations, further supporting their business growth.

## Notice

To award a contract for a Revenues and Benefits Solution combining of on-premise and cloud under one agreement.

### Lot Information

Lot 1

The council's Revenues and Benefits solution has been in situ since 1997 under a rolling contract for an on premise software solution. A more efficient software solution is require to facilitate the delivery of the Council Tax, Business Rates, Housing Benefit, Customer Portal, Discretionary Housing Payments, Scottish Welfare Fund, Financial Care Assessment and Blue Badge services and for the administration of these services to be compliant with GDPR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC466310 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Dec 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Sep 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,925,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST LOTHIAN COUNCIL |
| Locality | LIVINGSTON |
| Post town | Edinburgh |
| Postcode | EH54 6FF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM14 West Lothian |
| Local authority | West Lothian |
| Electoral ward | Livingston South |
| Westminster constituency | Livingston |
| Delivery location | TLM78 West Lothian |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 Dec 2022 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC466310

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC466310
  Revenues & Benefits Solution - To award a contract for a Revenues and Benefits Solution combining of on-premise and cloud under one agreement.

## Notice URLs

- http://
- http://www.westlothian.gov.uk/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000716056
- https://www.civica.com/en-gb/
- https://www.scotcourts.gov.uk/the-courts/court-locations/livingston-sheriff-court-and-justice-of-the-peace-court

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000716056. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000716056.json.