---
title: "Assistive Technology Client Support Services & Maintenance 2022-23"
ocid: "ocds-r6ebe6-0000716937"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000716937"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000716937.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000716937.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NORTH LANARKSHIRE COUNCIL"
published: "2022-12-14"
---

# Assistive Technology Client Support Services & Maintenance 2022-23

Buyer: NORTH LANARKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000716937

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000716937)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000716937.json)

## Summary

The North Lanarkshire Council has recently awarded a contract for Assistive Technology Client Support Services & Maintenance 2022-23 to ATC. The procurement process was initiated as a tender and progressed to the award stage. The contract falls under the services category and was awarded using a limited procurement method without prior publication of a call for competition. The contract is valued at £207,933 GBP and was signed on 30th November 2022. The procurement is related to General public services, specifically aiming to support employees with health issues and disabilities.

This tender for Assistive Technology support services presents business growth opportunities for suppliers catering to technology support services for employees with health issues and disabilities. Small and medium-sized enterprises (SMEs) in the technology support industry would be well-suited to compete for this contract. The tender process was completed, and the contract has been awarded to ATC, providing a chance for businesses to engage in providing essential services to North Lanarkshire Council, contributing to the welfare of employees needing assistive technology support services.

## Notice

Assistive Technology support services for employees with existing and acquired health issues and disabilities to be able to utilise the full functionality of new M365 Office suite to be able to fully collaborate with colleagues.

### Lot Information

Lot 1

Fully identify and catalogue NLC assistive technology users and the assistive technologies software and versions in use and benefits to the end-user Replace end of life and unsupported assistive technology devices, including peripheral devices such as encrypted Dictaphones and smartpens associated software and platforms Prepare fully functioning M365 compatible devices with the appropriate assistive technology installed and configured for each end-user Support all users through the implementation process Prepare a robust plan for device deployment minimising disruption to assistive technology users Ensure each user is trained on any differences to their assistive technology compared with the previous setup Provide information on replacement peripheral devices

### Procurement Information

Justification for this proposed contract award in under Regulation 33b (ii) where competition is absent for technical reasons and for continuity of service provision until such times as the ongoing requirement for this service is being reviewed by the assistive technology user group and the Council's Enterprise & Architecture Governance Group (EAGG).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC466898 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Dec 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Nov 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £207,933 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH LANARKSHIRE COUNCIL |
| Locality | MOTHERWELL |
| Post town | Motherwell |
| Postcode | ML1 1AB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM34 North Lanarkshire |
| Local authority | North Lanarkshire |
| Electoral ward | Motherwell South East and Ravenscraig |
| Westminster constituency | Motherwell, Wishaw and Carluke |
| Delivery location | TLM84 North Lanarkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ATC |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 71 - Architectural, construction, engineering and inspection services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 50324000 - Support services of personal computers
- 71356300 - Technical support services
- 72212517 - IT software development services
- 72261000 - Software support services
- 72610000 - Computer support services

## Release History

- 14 Dec 2022 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC466898

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC466898
  Assistive Technology Client Support Services & Maintenance 2022-23 - Assistive Technology support services for employees with existing and acquired health issues and disabilities to be able to utilise the full functionality of new M365 Office suite to be able to fully collaborate with colleagues.

## Notice URLs

- http://
- http://www.northlanarkshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000716937

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000716937. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000716937.json.