---
title: "Energy Advice and Assistance Service"
ocid: "ocds-r6ebe6-0000718149"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000718149"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000718149.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000718149.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NORTH LANARKSHIRE COUNCIL"
published: "2023-01-04"
---

# Energy Advice and Assistance Service

Buyer: NORTH LANARKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000718149

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## Summary

The North Lanarkshire Council has awarded a contract for the provision of an "Energy Advice and Assistance Service." The procurement process has been completed, with a contract value of £150,000 GBP signed on January 4, 2023. The service is aimed at addressing fuel poverty in the region and will involve providing energy advice, debt advocacy, and assistance with metering issues. The buying organization is located in Motherwell, UK, and the procurement falls under the "services" category. The tender was part of an open procedure initiated by the council to support households in need of energy-related assistance.

This tender presents an opportunity for businesses specializing in energy advice services and support agencies. Companies with expertise in advocating for energy consumers, offering tariff advice, and assisting with behavioural change to reduce energy consumption are well-suited to compete. The contract awarded to The Wise Group, a large-scale supplier based in Glasgow, highlights the potential for growth in providing essential services to vulnerable households. The tender aligns with the council's ongoing efforts to combat rising fuel poverty levels, particularly amidst the current cost-of-living and energy crisis affecting households in the region.

## Notice

To compliment existing fuel poverty provision within the 3rd sector. Will receive referrals from the council and partners and directly from households themselves. On receipt of a referral the contractor will provide energy advice, energy debt advocacy and/or refer on to another support agency. Energy advice will include but not limited to suggested advice on energy bills including tarriffs, assistance with metering issues and advocacy support for dealing with energy suppliers

### Lot Information

Lot 1

In order for the council to maximise assistance to those in fuel poverty or those who are newly vulnerable (i.e. inexperience of poverty and finding it difficult, no resilience to cope) an energy and fuel debt advice service is required. Fuel Poverty levels are estimated to rise to 60% of households by April 2023 and this is in the midst of a cost of living and energy crisis. The council's main response other than the installation of measures within our own housing stock to reduce heat loss and thereby heat demand, was 'It Pays to Switch'. Initially a collective switching campaign and thereafter a comparison website. The latter not performing as well as the former and most likely due to the resulting tariffs. Through a restructure in 2014 the dedicated officer for fuel poverty and advocacy was deleted and since then, the source of energy advice for residents has been online and/or via other organisations such as those in the third sector. The scope of the service is that on receipt of a referral they will contact the client to arrange a suitable date and time to visit. Visits will involve the service providing individual-centered energy advice i.e. according to their needs and that of their household. As well as assistance in terms of advocacy for fuel debt, the service is anticipated to bring about behavioral change within the client households which will result in a long term capacity to limit their energy consumption and in combination with other assistance, result in a reduction in fuel poverty.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN467874 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jan 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 4 Jan 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £150,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH LANARKSHIRE COUNCIL |
| Locality | MOTHERWELL |
| Post town | Motherwell |
| Postcode | ML1 1AB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM34 North Lanarkshire |
| Local authority | North Lanarkshire |
| Electoral ward | Motherwell South East and Ravenscraig |
| Westminster constituency | Motherwell, Wishaw and Carluke |
| Delivery location | TLM84 North Lanarkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE WISE GROUP |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71314000 - Energy and related services
- 71314300 - Energy-efficiency consultancy services

## Release History

- 4 Jan 2023 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN467874

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN467874
  Energy Advice and Assistance Service - To compliment existing fuel poverty provision within the 3rd sector. Will receive referrals from the council and partners and directly from households themselves. On receipt of a referral the contractor will provide energy advice, energy debt advocacy and/or refer on to another support agency. Energy advice will include but not limited to suggested advice on energy bills including tarriffs, assistance with metering issues and advocacy support for dealing with energy suppliers

## Notice URLs

- http://
- http://www.northlanarkshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000718149

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000718149. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000718149.json.