---
title: "ServiceNow Licenses"
ocid: "ocds-r6ebe6-0000718983"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000718983"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000718983.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000718983.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (\"NSS\")"
published: "2023-01-13"
---

# ServiceNow Licenses

Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")  
Current stage: Award  
OCID: ocds-r6ebe6-0000718983

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000718983)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000718983.json)

## Summary

The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS) has completed the procurement process for "ServiceNow Licenses" in the goods category. The tender was in the procurement stage of 'Award', with the procurement method being a limited procedure without prior publication of a call for competition. The contracting authority is located in Edinburgh, UK, with an award date of 2022-12-15 and a total contract value of £1,950,228. Businesses involved in IT services or software licensing may find opportunities for growth through this tender.

The buying organisation, NSS, awarded the contract to 'ServiceNow.' The tender, which allowed for an additional year at the end of the 2-year term, was conducted under extreme urgency conditions. The contract covers the costs for 2-year licenses aimed at supporting the digital transformation within NSS and other NHS Scotland Boards. Businesses providing IT solutions, particularly in software services and digital transformation, would be well-suited to compete for such procurement opportunities.

## Notice

License costs

### Lot Information

Lot 1

2 year costs for licences. ServiceNow is a strategic platform both for NSS and the wider NHS Scotland and supports the continued digital transformation of activities across NSS and other NHS Scotland Boards.

Options: There is an option for an additional year at the end of the 2 year term.

### Procurement Information

Given imminent contract expiry date decision was taken to award contract which will allow a procurement process to take place for any future contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN468579 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jan 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Dec 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,950,228 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS") |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERVICENOW |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 13 Jan 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN468579

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN468579
  ServiceNow Licenses - License costs

## Notice URLs

- http://
- http://www.nss.nhs.scot/browse/procurement-and-logistics
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000718983

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000718983. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000718983.json.