--- title: "Roster Management System Support and Maintenance including the provision of potential additional licenses" ocid: "ocds-r6ebe6-0000719431" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000719431" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000719431.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000719431.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "SCOTTISH FIRE AND RESCUE SERVICE" published: "2023-07-18" --- # Roster Management System Support and Maintenance including the provision of potential additional licenses Buyer: SCOTTISH FIRE AND RESCUE SERVICE Current stage: Award OCID: ocds-r6ebe6-0000719431 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000719431) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000719431.json) ## Summary The Scottish Fire and Rescue Service has completed a tender process for Roster Management System Support and Maintenance, including potential additional licenses. The procurement method used was a limited award procedure without prior publication of a call for competition. The system is crucial for ensuring appropriate staffing levels for operational effectiveness, with a maximum value of £220,000 over three years. The buying organisation is based in Cambuslang, UK, and is now preparing for a new Duty Management system competition within the next three months. This tender offers opportunities for businesses providing services related to public order and safety. Companies involved in software support and maintenance, especially those experienced in developing roster management systems, are well-suited to compete. The current procurement stage is complete, with the award granted to UKG - Ultimate Kronos Group. Interested parties can find more information on the tender on the Public Contracts Scotland website. ## Notice Support and Maintenance relating to a 5-watch Duty Roster Management System including the provision of potential additional licenses. ### Lot Information Lot 1 The roster management system is utilised by approximately 3600 operational employees throughout the whole of SFRS and is a key system to ensuring that every shift has the appropriate number of personnel and skills on duty to crew appliances. The Service is in the process of finalising its specification prior to commencing competition for a new service. In the interim, there is a critical need to continue with the support and maintenance of the current duty system until such time as a new system has been procured and implemented to ensure operational effectiveness.. Maximum value over the three year period is anticipated to be no more than 220000 GBP Options: Potential for futureproofing via additional licenses ### Procurement Information The roster management system is utilised by approximately 3600 operational employees throughout the whole of the Service and is a key system to ensuring that every shift has the appropriate number of personnel and skills on duty to crew appliances. The Service is now finalising its requirements in relation to a new Duty Management system with the view to commencing competition within the next three months. In the interim, there is a critical need to continue with the support and maintenance of the current duty system until such time as a new system has been procured and implemented to ensure operational effectiveness. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL484011 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Jul 2023 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 19 Dec 2022 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £220,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | SCOTTISH FIRE AND RESCUE SERVICE | | Locality | CAMBUSLANG | | Post town | Glasgow | | Postcode | G72 7NA | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM9 Southern Scotland | | ITL 3 | TLM95 South Lanarkshire | | Local authority | South Lanarkshire | | Electoral ward | Cambuslang East | | Westminster constituency | Rutherglen | | Delivery location | TLM Scotland | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | UKG - ULTIMATE KRONOS GROUP | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72261000 - Software support services - 72267100 - Maintenance of information technology software ## Release History - 18 Jul 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL484011 - 20 Jan 2023 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN469115 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN469115 Roster Management System Support and Maintenance including the provision of potential additional licenses - Support and Maintenance relating to a 5-watch Duty Roster Management System including the provision of potential additional licenses. - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL484011 Roster Management System Support and Maintenance including the provision of potential additional licenses - Support and Maintenance relating to a 5-watch Duty Roster Management System including the provision of potential additional licenses. ## Notice URLs - http:// - http://firescotland.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000719431 - https://www.scotcourts.gov.uk/the-courts/court-locations/glasgow-sheriff-court-and-justice-of-the-peace-court ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000719431. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000719431.json.