---
title: "On-Call Staff Rostering System"
ocid: "ocds-r6ebe6-0000720632"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000720632"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000720632.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000720632.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH FIRE AND RESCUE SERVICE"
published: "2023-07-18"
---

# On-Call Staff Rostering System

Buyer: SCOTTISH FIRE AND RESCUE SERVICE  
Current stage: Award  
OCID: ocds-r6ebe6-0000720632

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000720632.json)

## Summary

The Scottish Fire and Rescue Service recently awarded a contract for the "On-Call Staff Rostering System." The procurement process was initiated as a tender and the contract was awarded to Gartan Technologies Ltd. The contracting authority is based in Cambuslang, UK, and the contract involves services related to public order and safety. The procurement method used was a limited procedure with no prior publication of a call for competition. Key dates include the date of contract award on January 27th, 2023.

This tender for the "On-Call Staff Rostering System" opportunity offers significant potential for businesses providing services related to roster management systems and support. Small and medium-sized enterprises are well-suited to compete for such contracts that involve ensuring operational effectiveness in emergency service organizations like the Scottish Fire and Rescue Service. Businesses with expertise in duty management systems could find valuable growth opportunities through providing ongoing support and maintenance services in this specialised sector.

## Notice

On-Call Staff Roster Management System Support and Maintenance including the provision of potential additional licenses

### Lot Information

Lot 1

The roster management system is utilised by approximately 3600 operational employees throughout the whole of SFRS and is a key system to ensuring that every shift has the appropriate number of personnel and skills on duty to crew appliances. The Service is in the process of finalising its specification prior to commencing competition for a new service. In the interim, there is a critical need to continue with the support and maintenance of the current duty system until such time as a new system has been procured and implemented to ensure operational effectiveness.

Options: Potential for futureproofing via additional licenses

### Procurement Information

The roster management system is utilised by approximately 3600 operational employees throughout the whole of the Service and is a key system to ensuring that every shift has the appropriate number of personnel and skills on duty to crew appliances. The Service is now finalising its requirements in relation to a new Duty Management system with the view to commencing competition within the next three months. In the interim, there is a critical need to continue with the support and maintenance of the current duty system until such time as a new system has been procured and implemented to ensure operational effectiveness.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL484017 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jul 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Jan 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £400,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH FIRE AND RESCUE SERVICE |
| Locality | CAMBUSLANG |
| Post town | Glasgow |
| Postcode | G72 7NA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM95 South Lanarkshire |
| Local authority | South Lanarkshire |
| Electoral ward | Cambuslang East |
| Westminster constituency | Rutherglen |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GARTAN TECHNOLOGIES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services
- 72267100 - Maintenance of information technology software

## Release History

- 18 Jul 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL484017
- 27 Jan 2023 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN469768

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN469768
  On-Call Staff Rostering System - On-Call Staff Roster Management System Support and Maintenance including the provision of potential additional licenses
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL484017
  On-Call Staff Rostering System - On-Call Staff Roster Management System Support and Maintenance including the provision of potential additional licenses

## Notice URLs

- http://
- http://firescotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000720632
- https://www.scotcourts.gov.uk/the-courts/court-locations/glasgow-sheriff-court-and-justice-of-the-peace-court

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000720632. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000720632.json.