---
title: "Framework Agreement for the Provision of Debt Collection Services to the named Academic Partners of the University of the Highlands and Islands"
ocid: "ocds-r6ebe6-0000721696"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000721696"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000721696.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000721696.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "UNIVERSITY OF THE HIGHLANDS AND ISLANDS"
published: "2023-04-03"
---

# Framework Agreement for the Provision of Debt Collection Services to the named Academic Partners of the University of the Highlands and Islands

Buyer: UNIVERSITY OF THE HIGHLANDS AND ISLANDS  
Current stage: Award  
OCID: ocds-r6ebe6-0000721696

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## Summary

The University of the Highlands and Islands has awarded a contract for the provision of Debt Collection Services through a Framework Agreement. The contract was signed on 3rd April 2023. This procurement opportunity falls under the "services" category and is in the education sector. The tender process was completed, and the contract is currently in the active stage. The buying organization is based in Inverness and can be contacted at ayoung@apuc-scot.ac.uk.

This tender offers business growth opportunities for firms specializing in debt collection services. Suitable businesses for this procurement are those versed in the services industry. The University expects named Academic Partners like UHI Argyll, UHI Inverness, and Scottish Association for Marine Science to benefit from this Framework Agreement. The procurement method used was an open procedure, providing fair competition for interested suppliers.

## Notice

The named Academic Partners of the University of the Highlands and Islands wish to form a sole supplier Framework Agreement for the Provision of Debt Collection Services. For the purpose of clarification, the below Partners have access to this Framework Agreement. It should be noted that Partners have the option to purchase requirements outside of this Framework Agreement and are not obligated to use the Framework Agreement. - UHI Argyll - UHI Executive Office - UHI Inverness - UHI Moray - UHI North Highland - UHI Perth - Scottish Association for Marine Science It should be noted that UHI North Highland, UHI Outer Hebrides and UHI West Highland are expected to merge into one institution in the summer of 2023. In the event this merger takes place, the newly formed institution will have access to this Framework Agreement.

### Lot Information

Lot 1

The named Academic Partners of the University of the Highlands and Islands wish to form a sole supplier Framework Agreement for the Provision of Debt Collection Services. For the purpose of clarification, the below Partners have access to this Framework Agreement. It should be noted that Partners have the option to purchase requirements outside of this Framework Agreement and are not obligated to use the Framework Agreement. - UHI Argyll - UHI Executive Office - UHI Inverness - UHI Moray - UHI North Highland - UHI Perth - Scottish Association for Marine Science It should be noted that UHI North Highland, UHI Outer Hebrides and UHI West Highland are expected to merge into one institution in the summer of 2023. In the event this merger takes place, the newly formed institution will have access to this Framework Agreement. Additional detail regarding this requirement is contained within the Invitation to Tender document and associated Appendices.

Renewal: The Framework Agreement will commence for an initial term of twenty-four (24) months. The Authority reserves the right to extend the Framework Agreement for two (2) x twelve (12) month periods, subject to satisfactory performance and continued requirement of the Authority.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475317 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Apr 2023 |
| Submission deadline | 16 Mar 2023 |
| Future notice date | Not specified |
| Award date | 3 Apr 2023 |
| Contract period | Not specified |
| Recurrence | February 2025 OR February 2026 OR February 2027 Please note that the timing for a future contract notice with regard to this requirement cannot be determined at this point in time. |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £108,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF THE HIGHLANDS AND ISLANDS |
| Additional buyers | ARGYLL COLLEGE; INVERNESS COLLEGE UHI (ALSO KNOWN AS UHI INVERNESS); NORTH HIGHLAND COLLEGE (KNOWN AS UHI NORTH HIGHLAND); SCOTTISH ASSOCIATION FOR MARINE SCIENCE ('SAMS'); UHI MORAY; UHI PERTH |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV3 5SQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Argyll and Bute |
| Electoral ward | Oban North and Lorn |
| Westminster constituency | Argyll, Bute and South Lochaber |
| Delivery location | TLM6 Highlands and Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CREDIT RESOURCE SOLUTIONS |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 66000000 - Financial and insurance services
- 75231100 - Law-courts-related administrative services
- 79100000 - Legal services

## Release History

- 3 Apr 2023 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475317
- 16 Feb 2023 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB471397

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB471397&idx=12
  17th February 2023 - Appendix E - Commercial Questionnaire
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB471397&idx=13
  17th February 2023 - Appendix E - Commercial Questionnaire V2
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB471397&idx=6
  16th February 2023 - Appendix G - GDPR Vendor Data Processor Assurance Assessment
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB471397&idx=7
  16th February 2023 - Appendix H - Cloud Risk Evaluation Questionnaire
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB471397&idx=8
  16th February 2023 - Appendix I - Cloud Security Principles
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB471397&idx=9
  16th February 2023 - Appendix J - Multi Factor Authentication (MFA)
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB471397&idx=10
  16th February 2023 - Appendix K - Conflict of Interest
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB471397&idx=11
  16th February 2023 - Invitation to Tender
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB471397&idx=1
  16th February 2023 - Appendix A - Form of Tender
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB471397&idx=2
  16th February 2023 - Appendix B - Freedom of Information
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB471397&idx=3
  16th February 2023 - Appendix C - Terms and Conditions
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB471397&idx=4
  16th February 2023 - Appendix D - Supply Chain Code of Conduct
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB471397&idx=5
  16th February 2023 - Appendix F - Technical Questionnaire
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB471397
  Framework Agreement for the Provision of Debt Collection Services to the named Academic Partners of the University of the Highlands and Islands - The named Academic Partners of the University of the Highlands and Islands wish to form a sole supplier Framework Agreement for the Provision of Debt Collection Services. For the purpose of clarification, the below Partners have access to this Framework Agreement. It should be noted that Partners have the option to purchase requirements outside of this Framework Agreement and are not obligated to use the Framework Agreement. - UHI Argyll - UHI Executive Office - UHI Inverness - UHI Moray - UHI North Highland - UHI Perth - Scottish Association for Marine Science It should be noted that UHI North Highland, UHI Outer Hebrides and UHI West Highland are expected to merge into one institution in the summer of 2023. In the event this merger takes place, the newly formed institution will have access to this Framework Agreement.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475317
  Framework Agreement for the Provision of Debt Collection Services to the named Academic Partners of the University of the Highlands and Islands - The named Academic Partners of the University of the Highlands and Islands wish to form a sole supplier Framework Agreement for the Provision of Debt Collection Services. For the purpose of clarification, the below Partners have access to this Framework Agreement. It should be noted that Partners have the option to purchase requirements outside of this Framework Agreement and are not obligated to use the Framework Agreement. - UHI Argyll - UHI Executive Office - UHI Inverness - UHI Moray - UHI North Highland - UHI Perth - Scottish Association for Marine Science It should be noted that UHI North Highland, UHI Outer Hebrides and UHI West Highland are expected to merge into one institution in the summer of 2023. In the event this merger takes place, the newly formed institution will have access to this Framework Agreement.

## Notice URLs

- http://
- http://www.publiccontractsscotland.gov.uk
- http://www.sams.ac.uk
- http://www.uhi.ac.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000721696

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000721696. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000721696.json.