---
title: "Award of User Centred Design Services"
ocid: "ocds-r6ebe6-0000722290"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000722290"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000722290.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000722290.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2023-03-30"
---

# Award of User Centred Design Services

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-r6ebe6-0000722290

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000722290)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000722290.json)

## Summary

The Argyll and Bute Council has awarded a contract to Communicate Technology PLC for the provision of User Centred Design Services. The tender, titled "Award of User Centred Design Services," falls under the services category. The procurement stage was at the award phase, with the tender period running from 13th March 2023 to 31st March 2023. The location of the contract is in Lochgilphead, and the buying organisation is the Scottish Government.

This tender presents an opportunity for businesses specializing in data analysis services, particularly those focused on user-centric design solutions. Companies with expertise in building accessible and informative platforms for care support services across various channels are well-suited to compete. The contract awarded to Communicate Technology PLC, valued at £25,312, signifies the importance of high-quality design services in enhancing user experiences in the public sector.

## Notice

The development of this project will lead to a single, accessible, trusted place for information related to care support services (covering all non-digital channels).That can be:* Continuously improved using real user feedback and analytics* Regularly reviewed and updated through the content creation process to reflect the update and development of any NCS Policies, strategies or servicesWork is required to be carried out on;* Consolidation of presented insights gathered* Creation of illustrative 'as-is' user journeys covering a range of user needs and personas including;o Local Governmento Mygov.scoto Care Information Scotland content with associated analytics (including contact centre)o Hosted online content to illustrate journeys through public sector, independent and voluntary sector organisations* Creation of high level 'to-be' service blueprint that proposes how improvements to services could work with 'Digital Front Door'.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR475048 |
| Notice type | PCS Notice - Quick Quote Award |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Mar 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Mar 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £25,312 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Additional buyers | ARGYLL AND BUTE COUNCIL; SCOTTISH GOVERNMENT- SASA; UNIVERSITY OF GLASGOW |
| Locality | LOCHGILPHEAD |
| Post town | Paisley |
| Postcode | PA31 8RT |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 5 |
| Supplier names | COMMUNICATE TECHNOLOGY; OCF; QIAGEN; QUORUM CYBER SECURITY; THIS IS MILK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72316000 - Data analysis services

## Release History

- 30 Mar 2023 at 12:57 - Award - PCS Notice - Quick Quote Award - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR475048

## Notice URLs

- http://www.argyll-bute.gov.uk
- http://www.gla.ac.uk/
- http://www.scotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000722290. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000722290.json.