---
title: "Servicing and Reactive Maintenance of CCTV Equipment 2023-2026"
ocid: "ocds-r6ebe6-0000723580"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000723580"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000723580.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000723580.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "BIELD HOUSING AND CARE"
published: "2023-05-29"
---

# Servicing and Reactive Maintenance of CCTV Equipment 2023-2026

Buyer: BIELD HOUSING AND CARE  
Current stage: Award  
OCID: ocds-r6ebe6-0000723580

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## Summary

The public procurement contracting process involves Bield Housing and Care, a buyer based in Edinburgh, UK. The procurement titled "Servicing and Reactive Maintenance of CCTV Equipment 2023-2026" falls under the "services" category and is currently in the award stage. The buying organisation issued the tender through an open procedure, with the awarded contract valued at £57,434.40 GBP. The contracting authority is Bield Housing and Care, and the procurement focuses on maintaining CCTV systems in their installations.

This tender presents business growth opportunities for companies in the CCTV maintenance industry. Businesses specialising in service maintenance and reactive maintenance of CCTV equipment are well-suited to compete. The process involves providing high-quality clear images by responding promptly to emergency, urgent, and routine maintenance requests within specified timeframes. Interested businesses should ensure compliance with the specified selection criteria, such as registration with security industry associations, to participate effectively in the procurement process.

## Notice

Carry out regular service maintenance and reactive maintenance to ensure that CCTV systems installed in Bield Housing and Care schemes continue to produce high quality clear images.

### Lot Information

Area 1 West Servicing and Reactive Maintenance of CCTV Equipment 2023-26

Bield Housing and Care is looking to put in place a contract to carry out regular service maintenance and reactive maintenance to ensure that CCTV systems installed in Bield Housing and Care schemes continue to produce high quality clear images. The schemes are detailed in the Schedule of Locations on the Public Contracts Scotland Procurement Portal. Tenderers are required to provide an updated CCTV equipment inventory for each scheme. The successful contractors will also provide a responsive call out service during normal working hours, Monday to Friday, for those properties for which a service contract is undertaken. The relevant reactive timescales are - Emergency requests to be responded to within 4 hours, Urgent requests to be responded to within 3 days, and Routine requests to be attended to within 20 days.

Area 2 East Servicing and Reactive Maintenance of CCTV Equipment 2023-26

Bield Housing and Care is looking to put in place a contract to carry out regular service maintenance and reactive maintenance to ensure that CCTV systems installed in Bield Housing and Care schemes continue to produce high quality clear images. The schemes are detailed in the Schedule of Locations on the Public Contracts Scotland Procurement Portal. Tenderers are required to provide an updated CCTV equipment inventory for each scheme. The successful contractors will also provide a responsive call out service during normal working hours, Monday to Friday, for those properties for which a service contract is undertaken. The relevant reactive timescales are - Emergency requests to be responded to within 4 hours, Urgent requests to be responded to within 3 days, and Routine requests to be attended to within 20 days.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY479595 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 May 2023 |
| Submission deadline | 27 Mar 2023 |
| Future notice date | Not specified |
| Award date | 22 May 2023 |
| Contract period | 1 Apr 2023 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £72,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £47,548 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIELD HOUSING AND CARE |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH7 4QF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Leith Walk |
| Westminster constituency | Edinburgh North and Leith |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | SPIE SCOTSHIELD; TRITEC SOLUTIONS (SCOTLAND |

## CPV Codes

### Divisions

- 92 - Recreational, cultural and sporting services

### Codes

- 92222000 - Closed circuit television services

## Release History

- 29 May 2023 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY479595
- 29 May 2023 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY479593
- 23 Feb 2023 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB472026

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB472026&idx=3
  23rd February 2023 - Schedule 2 CCTV Pricing Document
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB472026&idx=4
  23rd February 2023 - Schedule 3 Quality Questions CCTV
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB472026&idx=5
  23rd February 2023 - CCTV West East Schedule of Locations
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB472026&idx=6
  23rd February 2023 - Appendix A KPI CCTV Contract
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB472026&idx=7
  23rd February 2023 - Appendix B Keystone Guide CCTV
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB472026&idx=8
  23rd February 2023 - Appendix C Asbestos Keystone (Mini)
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB472026&idx=9
  23rd February 2023 - Appendix D Customer Contact Centre and BR24
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB472026&idx=10
  23rd February 2023 - Bield Housing and Care Terms and Conditions Agreement
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB472026&idx=1
  23rd February 2023 - CCTV Contract Invitation to Tender
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB472026&idx=2
  23rd February 2023 - Schedule 1 CCTV Specification
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB472026
  Servicing and Reactive Maintenance of CCTV Equipment 2023-2026 - Carry out regular service maintenance and reactive maintenance to ensure that CCTV systems installed in Bield Housing and Care schemes continue to produce high quality clear images.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY479595
  Servicing and Reactive Maintenance of CCTV Equipment 2023-2026 - Carry out regular service maintenance and reactive maintenance to ensure that CCTV systems installed in Bield Housing and Care schemes continue to produce high quality clear images.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY479593
  Servicing and Reactive Maintenance of CCTV Equipment 2023-2026 - Carry out regular service maintenance and reactive maintenance to ensure that CCTV systems installed in Bield Housing and Care schemes continue to produce high quality clear images.

## Notice URLs

- http://
- http://www.bield.co.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000723580

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000723580. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000723580.json.