---
title: "PKC11267 Service Desk Maintenance"
ocid: "ocds-r6ebe6-0000724906"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000724906"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000724906.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000724906.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "PERTH & KINROSS COUNCIL"
published: "2023-03-07"
---

# PKC11267 Service Desk Maintenance

Buyer: PERTH & KINROSS COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000724906

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000724906)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000724906.json)

## Summary

The Perth & Kinross Council has awarded a contract for the provision of maintenance and support services for the Ivanti Service Desk system. The contract title is "PKC11267 Service Desk Maintenance," falling under the services category. The procurement method used was a limited tender, specifically an Award procedure without prior publication of a call for competition. The contract was signed on 6th March 2023, with a value of £134,278.30. The buying organization is located in Perth, UK, and the industry category is General public services.

This tender opportunity created by the Perth & Kinross Council is suitable for businesses offering maintenance and support services for IT systems. Small and medium-sized enterprises (SMEs) with expertise in providing IT service desk solutions could find this opportunity particularly relevant for business growth. The contract was awarded to Ivanti UK Ltd, reflecting the need for specialized services that only the system provider can deliver, presenting a niche market for businesses in the IT maintenance sector.

## Notice

Maintenance and support services for the Ivanti Service Desk system used by Perth & Kinross Council's IT department.

### Lot Information

Lot 1

Procurement of maintenance and support services for the Council's IT service desk system.

### Procurement Information

The services can only be provided by the system provider.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR472933 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Mar 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Mar 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £134,278 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PERTH & KINROSS COUNCIL |
| Locality | PERTH |
| Post town | Perth |
| Postcode | PH1 5PH |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM02 Perth and Kinross, and Stirling |
| Local authority | Perth and Kinross |
| Electoral ward | Perth City Centre |
| Westminster constituency | Perth and Kinross-shire |
| Delivery location | TLM77 Perth and Kinross, and Stirling |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IVANTI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 7 Mar 2023 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR472933

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR472933
  PKC11267 Service Desk Maintenance - Maintenance and support services for the Ivanti Service Desk system used by Perth & Kinross Council's IT department.

## Notice URLs

- http://
- http://www.pkc.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000724906

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000724906. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000724906.json.