--- title: "PURCH2149 PROVISION OF CONSULTATION SUPPORT ON MICROSOFT TEAMS VOICE IMPLEMENTATION PROJECT" ocid: "ocds-r6ebe6-0000725935" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000725935" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000725935.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000725935.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "UNIVERSITY OF GLASGOW" published: "2023-05-31" --- # PURCH2149 PROVISION OF CONSULTATION SUPPORT ON MICROSOFT TEAMS VOICE IMPLEMENTATION PROJECT Buyer: UNIVERSITY OF GLASGOW Current stage: Award OCID: ocds-r6ebe6-0000725935 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000725935) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000725935.json) ## Summary The University of Glasgow has awarded a contract for the provision of consultation support on the Microsoft Teams Voice Implementation Project. The contract was signed on 10th May 2023 with a value of £53,900. The procurement process was completed, and the tender involved 4 bids, out of which 3 were from SMEs. The University of Glasgow is located in Glasgow, UK, and operates within the education industry category. The contract was awarded to 4C Strategies following an open procedure. This opportunity for business growth involves providing consultation support for the implementation of Microsoft Teams Voice at the University of Glasgow. Businesses, particularly SMEs with expertise in services related to communication platforms and voice communication technologies, are well-suited to compete. The contract presents a chance to engage in a significant project that involves migrating on-campus telephony systems to Microsoft Teams Voice and integrating cloud-hosted contact centers, creating opportunities for businesses offering relevant services to expand their portfolio and enhance their capabilities. ## Notice AWARD OF PURCH2149 PROVISION OF CONSULTATION SUPPORT ON MICROSOFT TEAMS VOICE IMPLEMENTATION PROJECT ### Lot Information Lot 1 AWARD OF PURCH2149 PROVISION OF CONSULTATION SUPPORT ON MICROSOFT TEAMS VOICE IMPLEMENTATION PROJECT Following an externally led review of the University's current communication platforms and consideration of alternative voice communication options, the University of Glasgow is preparing to replace the current on-campus telephony systems through a deployment of Microsoft Teams Voice. This implementation will migrate circa 5000 extensions from the University's current on-campus voice systems and incorporate cloud-hosted contact centre functionality. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY479812 | | Notice type | PCS Notice - Website Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 31 May 2023 | | Submission deadline | 4 Apr 2023 | | Future notice date | Not specified | | Award date | 10 May 2023 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £53,900 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF GLASGOW | | Locality | GLASGOW | | Post town | Glasgow | | Postcode | G12 8QQ | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM32 Glasgow City | | Local authority | Glasgow City | | Electoral ward | Hillhead | | Westminster constituency | Glasgow North | | Delivery location | TLM82 Glasgow City | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | 4C STRATEGIES | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 31 May 2023 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY479812 - 14 Mar 2023 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR473724 ## Documents - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR473724&idx=1 14th March 2023 - PURCH2149 Invitation to Tender Goods or Services - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR473724&idx=2 14th March 2023 - PURCH2149 - C&SRM KPI Template - Consultancy - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR473724&idx=3 14th March 2023 - PURCH2149 - C&SRM Stakeholder Feedback Form Brief 0-5 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR473724&idx=4 14th March 2023 - PURCH2149 - CODE OF CONDUCT - FINAL (PDF) - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR473724&idx=5 14th March 2023 - PURCH2149 - Non-Compliance Template - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR473724&idx=6 14th March 2023 - PURCH2149 - Schedule 1C - Framework Agreement for the Purchase of Goods and Services - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR473724&idx=7 14th March 2023 - PURCH2149 - Schedule 1D - SPD Qualification - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR473724 PURCH2149 PROVISION OF CONSULTATION SUPPORT ON MICROSOFT TEAMS VOICE IMPLEMENTATION PROJECT - PURCH2149 PROVISION OF CONSULTATION SUPPORT ON MICROSOFT TEAMS VOICE IMPLEMENTATION PROJECT Tender documents available from Public Contracts Scotland. Tender returns should be submitted via Public Contracts Scotland, no paper copies will be accepted. Should paper tenders be submitted, they will be rejected. Further to this any questions or communications regarding individual tender exercises must be sent via the Public Contracts Scotland Portal. Tender queries received through any other channel will not be answered. Should users of Public Contracts Scotland have any problems with the web site they should contact website Support Desk, contact details can be found by following the 'Contact Us' option on the left hand menu at http://www.publiccontractsscotland.gov.uk/default.aspx - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY479812 PURCH2149 PROVISION OF CONSULTATION SUPPORT ON MICROSOFT TEAMS VOICE IMPLEMENTATION PROJECT - AWARD OF PURCH2149 PROVISION OF CONSULTATION SUPPORT ON MICROSOFT TEAMS VOICE IMPLEMENTATION PROJECT ## Notice URLs - http:// - http://www.gla.ac.uk/ - http://www.publiccontractsscotland.gov.uk/ - http://www.publiccontractsscotland.gov.uk/default.aspx - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000725935 - https://www.publiccontractsscotland.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000725935. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000725935.json.