---
title: "Tenancy Support & Money Advice Tender"
ocid: "ocds-r6ebe6-0000726130"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000726130"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000726130.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000726130.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "MELVILLE HA"
published: "2023-06-20"
---

# Tenancy Support & Money Advice Tender

Buyer: MELVILLE HA  
Current stage: Award  
OCID: ocds-r6ebe6-0000726130

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000726130)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000726130.json)

## Summary

The buying organization Melville HA has completed the "Tenancy Support & Money Advice Tender" procurement process in the services category. This tender was a selective procurement method with a restricted procedure. The procurement involved providing tenancy support and money advice services to tenants of Melville Housing Association. The tender was awarded to CHAI (Community Help & Advice Initiative). The contract, worth £318,561.60 GBP, was signed on 19th June 2023 by Melville HA.

This tender presents business growth opportunities for companies offering services related to tenancy support and money advice. Small and medium-sized enterprises focusing on social services or financial advice are well-suited to compete in this procurement process. The opportunity requires a provider to offer light-touch tenancy support and money advice to tenants, focusing on areas such as debt management, budgeting, and community integration. Businesses with experience in these areas could benefit from participating in this tender to expand their service offerings.

## Notice

Tenancy Support and Money advice Service to tenants of Melville Housing Association

### Lot Information

Lot 1

Our current outsourced service is provided by 2 full time Tenancy Support Workers each working 35 hours per week and 1 part time Money Adviser working 17.5 hours per week. We anticipate that the continued outsourced service will be based on a similar number of staff and hours as our existing service. It is expected that the Tenancy Support and Money Advice service will be provided on an outreach basis with links to our office in Dalkeith. The successful bidder will demonstrate that their Service Delivery Plan supports and enhances our aims to support new and existing tenants to settle into their homes and to give them the best chance of sustaining their tenancies. The support should be light touch tenancy support to ensure over a period of no more than 6 months with relevant signposting to other agencies where required. We estimate 100 to 150 referrals to the Tenancy Support service per year and approx.75 to 100 Money Advice referrals. The Tenancy Support Workers will focus on one-to-one support sessions with tenants covering a range of issues including; Debt and paying bills Funding applications Budgeting Claiming Benefits Household tasks Safety and security Settling into the community Furnishing the home Training and employment GP/Dentist registration Signposting to other relevant agencies The Money Adviser will focus on one-to-one casework sessions with tenants covering; Debts issues Budgeting Debt management up to and including sequestration and Debt Arrangement Schemes Providing benefit calculations and a full range of money advice information Signposting to other relevant agencies

Renewal: 2 Optional Further years to be mutually agreed upon

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN481497 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jun 2023 |
| Submission deadline | 7 Apr 2023 |
| Future notice date | Not specified |
| Award date | 19 Jun 2023 |
| Contract period | 1 Aug 2023 - 31 Jul 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £318,561 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MELVILLE HA |
| Locality | DALKEITH |
| Post town | Edinburgh |
| Postcode | EH22 1AZ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM11 East Lothian and Midlothian |
| Local authority | Midlothian |
| Electoral ward | Dalkeith |
| Westminster constituency | Midlothian |
| Delivery location | TLM73 East Lothian and Midlothian |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHAI (COMMUNITY HELP & ADVICE INITIATIVE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85300000 - Social work and related services

## Release History

- 20 Jun 2023 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN481497
- 16 Mar 2023 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR473884

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR473884&idx=1
  16th March 2023 - Answer Sheet & Document Checklist
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR473884&idx=2
  16th March 2023 - SPD Document
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR473884&idx=3
  16th March 2023 - SPD Guidance Document
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR473884
  Tenancy Support & Money Advice Tender - Tenancy Support and Money advice Service to tenants of Melville Housing Association
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN481497
  Tenancy Support & Money Advice Tender - Tenancy Support and Money advice Service to tenants of Melville Housing Association

## Notice URLs

- http://
- http://www.melville.org.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000726130
- https://www.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000726130. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000726130.json.
