---
title: "Salesforce Technical Support Services"
ocid: "ocds-r6ebe6-0000726485"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000726485"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000726485.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000726485.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "EDUCATION SCOTLAND"
published: "2023-03-20"
---

# Salesforce Technical Support Services

Buyer: EDUCATION SCOTLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000726485

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000726485)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000726485.json)

## Summary

Educational Scotland has awarded a contract for Salesforce Technical Support Services to Softcat. The procurement process, initiated as a tender, has progressed to the award stage as of the 20th of March 2023. The contract is related to services within the "Education" industry category and is located in Livingston, Scotland, with Education Scotland serving as the buying organization. The contract's title is "Salesforce Technical Support Services", and the procurement method employed was an open procedure.

This tender for Salesforce Technical Support Services presents opportunities for businesses, particularly SMEs, providing technical support services. Businesses suited to compete include those with expertise in software services and a focus on Salesforce support. As the contract has been awarded, interested businesses may explore subcontracting possibilities within the framework to contribute to the provision of services within the awarded contract.

## Notice

Salesforce Technical Support Services

### Lot Information

Lot 1

Salesforce Technical Support Services. Award against framework - Scottish Government Software Value Added Reseller Framework NP5016/17

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR474130 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Mar 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Mar 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £154,800 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EDUCATION SCOTLAND |
| Locality | LIVINGSTON |
| Post town | Edinburgh |
| Postcode | EH54 6GA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM14 West Lothian |
| Local authority | West Lothian |
| Electoral ward | Livingston South |
| Westminster constituency | Livingston |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Mar 2023 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR474130

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR474130
  Salesforce Technical Support Services - Salesforce Technical Support Services

## Notice URLs

- http://
- http://www.educationscotland.gov.uk/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000726485

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000726485. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000726485.json.