---
title: "Business Support Services Framework Agreement"
ocid: "ocds-r6ebe6-0000727949"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000727949"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000727949.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000727949.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE HIGHLAND COUNCIL"
published: "2023-09-06"
---

# Business Support Services Framework Agreement

Buyer: THE HIGHLAND COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000727949

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## Summary

The Highland Council has completed the award of the "Business Support Services Framework Agreement" tender. This procurement opportunity covers a wide range of business support services for local Micro and Small to Medium Enterprises (SMEs). The procurement stage is at the award phase, with a total contract value of £300,000. The location is Inverness, UKM6, and key dates include the tender deadline and award date in 2023. Suppliers involved in various business support Lots have signed active contracts since August 2023.

This tender process by The Highland Council offers excellent opportunities for businesses specializing in areas such as business consulting, marketing, HR, finance, and digital services. Companies providing legal, property, intellectual property, and environmental support services might find significant growth prospects in this Framework Agreement. The open procurement method encourages competition and transparency, making it accessible for small and medium-sized enterprises (SMEs) to participate and expand their business opportunities.

## Notice

The Highland Council Business Gateway Service have created a multi supplier Framework Agreement for delivery of a comprehensive range of business support services to local Micro and Small to Medium Enterprises (SMEs).

### Lot Information

LOT4 Specialist business support: Legal/Property/ Intellectual Property

This Lot shall include company structure advice, property/premises legislation and copyright law. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension of up to 12 months

LOT1 General Start-Up

This Lot shall include entry level start-up workshops and Webinars and shall focus on business structure, cashflow, funding, business planning, advice on tax, marketing, and HR. Format of delivery: Webinars & Workshops (on-site)

Renewal: Extension Possible for 12 months

LOT2 Specialist business support: HR/employee development/wellbeing/environmental

This Lot shall include support with employment legislation advice, continual personal development, mental health programmes, physical activity, and workplace health promotion. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension for up to 12 months

LOT3 Specialist business support: Finance/Business Planning

This Lot shall include support with business plans and profit and loss accounts. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension of up to 12 months

LOT5 Specialist business support: Marketing

This Lot shall include support with branding, product labelling, graphic design, advertising/messaging. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension of up to 12 months

LOT6 Specialist business support: Procurement

This Lot shall include support and advice for tendering contracts including the use of Public Contracts Scotland and supply chain development. This is one to one support and also one to many through workshops/webinars. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension of up to 12 months

LOT7 Specialist business support: Energy efficiencies/ Net Zero

This lot shall include advice and support to help a business make progress towards net zero emissions. This support and advice could cover heating, ventilation, and air conditioning. Renewable heat technologies, heating and ventilation, LED lighting, solar panels. Waste Minimisation, Recovery and Reprocessing

Renewal: Extension of up to 12 months

LOT8 Digital services/Information solutions and technology

This Lot shall include support with social media and digital solutions. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension of up 12 Months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP487730 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Sep 2023 |
| Submission deadline | 4 May 2023 |
| Future notice date | Not specified |
| Award date | 31 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £300,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE HIGHLAND COUNCIL |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV3 5NX |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness West |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM6 Highlands and Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 13 |
| Supplier names | ARENA HR; ARETE ZERO CARBON; BEYOND PROCUREMENT; CATON ADVISERS; CJM PROJECT FINANCIAL MANAGEMENT; ERIS BUSINESS SERVICES; INSPIRE IT SERVICES; J&G3; JENI IANNETTA; MODUS (SCOTLAND; THIRD SECTOR DEVELOPMENT; TUMINDS; WATSON FINANCIAL MANAGEMENT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 80 - Education and training services

### Codes

- 79400000 - Business and management consultancy and related services
- 79410000 - Business and management consultancy services
- 79411100 - Business development consultancy services
- 79900000 - Miscellaneous business and business-related services
- 79996000 - Business organisation services
- 80000000 - Education and training services

## Release History

- 6 Sep 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP487730
- 3 May 2023 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY477743
- 12 Apr 2023 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475998
- 12 Apr 2023 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475999
- 3 Apr 2023 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475302

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475302
  Business Support Services Framework Agreement - The Highland Council Business Gateway Service would like to invite suitably experienced organisations to tender for inclusion on a multi supplier Framework Agreement for delivery of a comprehensive range of business support services to local Micro and Small to Medium Enterprises (SMEs).
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP487730
  Business Support Services Framework Agreement - The Highland Council Business Gateway Service have created a multi supplier Framework Agreement for delivery of a comprehensive range of business support services to local Micro and Small to Medium Enterprises (SMEs).

## Notice URLs

- http://
- http://www.highland.gov.uk/
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000727949
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000727949. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000727949.json.