---
title: "Provision of Audio Guide Hardware, Maintenance & Content Production"
ocid: "ocds-r6ebe6-0000728431"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000728431"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000728431.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000728431.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "HISTORIC ENVIRONMENT SCOTLAND"
published: "2023-07-13"
---

# Provision of Audio Guide Hardware, Maintenance & Content Production

Buyer: HISTORIC ENVIRONMENT SCOTLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000728431

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000728431.json)

## Summary

Historic Environment Scotland has awarded a contract for the Provision of Audio Guide Hardware, Maintenance & Content Production to Imagineear. The procurement process, initiated via a tender, has now progressed to the award stage. The contract is for services within the Tourism, Built Environment, Conservation, and Heritage industry category. The tender was located in Edinburgh, UK, with a total value of £600,681. The deadline was on the 4th of July 2023.

This tender by Historic Environment Scotland presents an opportunity for businesses involved in audio guide hardware, maintenance, and content production services to compete. Business entities specializing in large-scale services catering to the tourism and heritage sector would find this tender well-suited for business growth. The contract includes the management and maintenance of audio guide hardware and content at properties in care, as well as the production of high-quality audio-guide tours. Businesses capable of delivering multimedia elements such as images and video content would also find this opportunity beneficial.

## Notice

Provision of Audio Guide Hardware Maintenance and Content Production

### Lot Information

Lot 1

Historic Environment Scotland requires a supplier to manage and maintain audio guide hardware and content at our Properties in Care. This covers proactive and reactive maintenance of our existing hardware, including replacement where required. The contract further includes the planning, development and production of new high-quality audio-guide tours and changes, updates and additions to existing tours. The contract also involves providing and hosting versions of the tours for visitors' own devices, including upkeep of existing products and the development of new ones. The contract will also include multimedia elements on the tours including images, video, and other functionality.

Options: The Contracting Authority reserves the right to request additional deliveries by the successful Tenderer, either intended as partial replacement of supplies or installations or as extensions of existing supplies and installations. The Contracting Authority may at its sole discretion exercise this option.

Renewal: Following the initial 3 year period there will be the option to extend the contract for three periods of 24 months each, with a final option to extend for 12 months after this (3+2+2+2+1). If all extensions are activated the total contract length would be ten years. The estimated value given is the estimated value of the contract in the event that all extension options are taken up.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL483666 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jul 2023 |
| Submission deadline | 22 May 2023 |
| Future notice date | Not specified |
| Award date | 4 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Ten years from April 2023 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,000,000 |
| Lots value | £3,000,000 |
| Awards value | Not specified |
| Contracts value | £600,681 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HISTORIC ENVIRONMENT SCOTLAND |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH9 1SH |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Southside/Newington |
| Westminster constituency | Edinburgh South |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IMAGINEEAR |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64216200 - Electronic information services

## Release History

- 13 Jul 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL483666
- 17 Apr 2023 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR476461

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR476461&idx=11
  12th May 2023 - PWA Download Figures July 2022 - March 2023
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR476461&idx=5
  17th April 2023 - Document 3 - Quality Schedule
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR476461&idx=6
  17th April 2023 - Document 4 - Commercial Schedule
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR476461&idx=7
  17th April 2023 - Document 5 - HES Terms and Conditions
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR476461&idx=8
  17th April 2023 - Document 6 - Self Declaration Form re Russia Belarus Links
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR476461&idx=9
  17th April 2023 - Document 7 - Prompt Payment Form
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR476461&idx=10
  17th April 2023 - HES Suppliers Privacy Notice
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR476461&idx=1
  17th April 2023 - Document 1 - Invitation To Tender
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR476461&idx=2
  17th April 2023 - Document 2 - Specification
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR476461&idx=3
  17th April 2023 - Appendix I - Existing Provision
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR476461&idx=4
  17th April 2023 - Appendix II - Service Levels and Contract Management
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR476461
  Provision of Audio Guide Hardware, Maintenance & Content Production - Provision of Audio Guide Hardware, Maintenance and Content Production
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL483666
  Provision of Audio Guide Hardware, Maintenance & Content Production - Provision of Audio Guide Hardware Maintenance and Content Production

## Notice URLs

- http://
- http://historicenvironment.scot
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000728431
- https://www.publiccontractsscotland.gov.uk/Default.aspx

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000728431. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000728431.json.