---
title: "Flexible Framework for Care at Home and Housing Support Services"
ocid: "ocds-r6ebe6-0000729274"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000729274"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000729274.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000729274.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "RENFREWSHIRE COUNCIL"
published: "2025-07-22"
---

# Flexible Framework for Care at Home and Housing Support Services

Buyer: RENFREWSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000729274

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000729274)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000729274.json)

## Summary

The public procurement process initiated by Renfrewshire Council involves establishing a Flexible Framework for Care at Home and Housing Support Services. The contracting process, managed under the guidance of the Renfrewshire Health and Social Care Partnership (RHSCP), aims to provide tailored care allowing older individuals to remain in their homes. This framework anticipates a contract value of £160 million, using the open procedure method, and focuses on services within the Renfrewshire region. The procurement stage is currently complete, with the framework set to commence on 1 May 2025 and an anticipated expiration on 30 April 2029, subject to possible extensions up to 2032. The tender process closed on 3 February 2025.

The establishment of this framework offers significant growth opportunities for providers in the care industry, particularly those specialising in services for older adults. With its open nature, the framework welcomes multiple-provider participation, allowing new market entrants to join. Businesses with experience in home care, housing support, and a strong track record in quality care delivery, especially providers registered with the Care Inspectorate, are well-suited to benefit from this framework. The initiative aligns providers with flexible terms, a guaranteed hourly rate, and the potential to expand through additional service contracts based on demand, fostering business expansion in the care services sector.

## Notice

Renfrewshire Council currently has existing provision for Care at Home Services under the direction of Renfrewshire Health and Social Care Partnership (RHSCP) which will expire in May/June 2025. Renfrewshire Council is seeking to establish a multi-providers Flexible Framework Agreement (Flexible Framework) for the provision of Care at Home and Housing Support Services. The Flexible Framework will be used by RHSCP and where necessary the Council to purchase services which will support predominantly older people to live independently in their own homes for as long as possible with the care and support they need being tailored to them and provided in a flexible manner. The Flexible Framework will include both Options 2 and 3 of Self-Directed Support. It is anticipated that as far as possible, and where appropriate, all relevant existing care and support arrangements will transfer over to the Flexible Framework. It is anticipated that the Flexible Framework will be for 4 years with the option to extend for up to 12 months on 3 occasions, subject to satisfactory operation and performance. The Flexible Framework is anticipated to commence on the 01 May 2025. This will allow RHSCP to arrange transfer of current care packages to the Flexible Framework where appropriate to do so, and to arrange new care packages under the Flexible Framework. The Flexible Framework is anticipated to expire on the 30 April 2029; should all extension options be taken, the end date will be the 30 April 2032. In the event that the Flexible Framework does not start on 01 May 2025, the Flexible Framework will start on the Commencement Date as stated in the Letter of Acceptance. The length of any Individual Service Contract (ISC) made under this Flexible Framework will be stated in the relevant ISC. Please note an ISC may expire after the Flexible Framework End Date. Tenderers should note there is no guaranteed level of spend for any ISC awarded under the Flexible Framework; there is also no guarantee of payment being made to a Provider solely by appointment to the Flexible Framework. A flexible approach has been designed which will allow New Entrants to apply to be on the Flexible Framework. PLEASE NOTE - The Supplier Development Programme will deliver a Talking Tenders webinar to support tenderers to use Public Contracts Scotland and Public Contracts Scotland - Tenders Portal. The webinar will take place on 08 January 2025 details here: https://www.sdpscotland.co.uk/events/renfrewshire-council-care-at-home-framework-1527/

### Lot Information

Lot 1

The Tender Procedure shall be conducted in accordance with an above Government Procurement Agreement (GPA)Threshold as an Open procedure relating to Services under Schedule 3 - Social and Other Specific Services of the Public Contracts (Scotland) Regulations 2015. The Council is seeking to establish a multi-Provider Flexible Framework Agreement (Flexible Framework). The scope of the Flexible Framework falls within the 'Social and Other Specific Services' category and is subject to the procurement regimes set out in section 7, Social and Other Specific Services, both of the Public Contracts (Scotland)Regulations 2015. As such, a flexible approach has been designed which will allow New Entrants to apply to be on the Flexible Framework. The Council will call off from the Flexible Framework and invites responses to the Invitation to Tender (ITT) for a place on this Flexible Framework from suitably qualified Providers. Tenderers should note there is no guaranteed level of spend for any ISC awarded under the Flexible Framework. There is also no guarantee of payment being made to a Provider solely by appointment to the Flexible Framework.. The Hourly Rate the Council shall pay under the Flexible Framework for the provision of Services is 23.00GBP. Tenderers must confirm acceptance of this rate as per the Commercial Envelope on the PCS-T system. Prospective providers must meet the selection criteria as detailed in this Contract Notice and also meet the required technical criteria as detailed in the Tender Documents.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL535163 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jul 2025 |
| Submission deadline | 3 Feb 2025 |
| Future notice date | 7 Jul 2023 |
| Award date | 1 May 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £160,000,000 |
| Lots value | £160,000,000 |
| Awards value | Not specified |
| Contracts value | £140,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | RENFREWSHIRE COUNCIL |
| Locality | PAISLEY |
| Post town | Paisley |
| Postcode | PA1 1JB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Renfrewshire |
| Electoral ward | Paisley East and Central |
| Westminster constituency | Paisley and Renfrewshire South |
| Delivery location | TLM83 Inverclyde, East Renfrewshire, and Renfrewshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 14 |
| Supplier names | ALL CARE SERVICES; CALL-IN HOMECARE; CARE1 PROFESSIONAL SERVICES; CARING HEARTS; HRM HOMECARE SERVICES; INDEPENDENT LIFESTYLE LIMITED TRADING AS COMPCARE; INTEGRITY SOCIAL CARE SOLUTIONS; INVERCARE SERVICES; M-VERTH; ONCALL CARE SERVICE; SCOTIA HOMECARE SOLUTIONS; SCRT; WHEATLEY CARE; WILKERR CARE SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 85300000 - Social work and related services
- 85310000 - Social work services
- 85320000 - Social services
- 98000000 - Other community, social and personal services

## Release History

- 22 Jul 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL535163
- 17 Dec 2024 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC520480
- 17 Apr 2023 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR476417

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR476417&idx=1
  17th April 2023 - Market research questionnaire - Care at Home Services
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR476417
  Preliminary market testing for Care at Home Services - Renfrewshire Council has an existing framework for the provision of Care at Home Services under the direction of Renfrewshire Health and Social Care Partnership. Renfrewshire Council is reviewing the future approach to commissioning and procurement of this Service beyond February 2024. In the first instance, interested parties are invited to complete a short questionnaire, attached to this notice. The deadline for completion and submission of this questionnaire is 12:00 on 09 May 2023. This initial engagement will be used to inform the approach to take for future Care at Home Services and may be followed by further market engagement activities in accordance with Regulation 41 of the Public Contracts ( Scotland) Regulations 2015, as amended. Full details of the requirements and proposed contract will be published by Renfrewshire Council in the contract notice and procurement documents. The decision to use any feedback or comments received from this questionnaire or any further engagement rests with Renfrewshire Council. Renfrewshire Council is under no obligation to accept them, and any decisions taken following this engagement are made by Renfrewshire Council in accordance with the applicable law. Please note - Renfrewshire Council will not be liable for any costs/charges associated with completion of this questionnaire. The Supplier Development Programme will deliver Talking Tenders webinars to support tenderers to use Public Contracts Scotland and Public Contracts Scotland - Tenders Portal. The webinars will take place in May 2023 - dates to be advised.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC520480
  Flexible Framework for Care at Home and Housing Support Services - Renfrewshire Council currently has existing provision for Care at Home Services under the direction of Renfrewshire Health and Social Care Partnership (RHSCP) which will expire in May/June 2025. Renfrewshire Council is seeking to establish a multi-providers Flexible Framework Agreement (Flexible Framework) for the provision of Care at Home and Housing Support Services. The Flexible Framework will be used by RHSCP and where necessary the Council to purchase services which will support predominantly older people to live independently in their own homes for as long as possible with the care and support they need being tailored to them and provided in a flexible manner. The Flexible Framework will include both Options 2 and 3 of Self-Directed Support. It is anticipated that as far as possible, and where appropriate, all relevant existing care and support arrangements will transfer over to the Flexible Framework. It is anticipated that the Flexible Framework will be for 4 years with the option to extend for up to 12 months on 3 occasions, subject to satisfactory operation and performance. The Flexible Framework is anticipated to commence on the 01 May 2025. This will allow RHSCP to arrange transfer of current care packages to the Flexible Framework where appropriate to do so, and to arrange new care packages under the Flexible Framework. The Flexible Framework is anticipated to expire on the 30 April 2029; should all extension options be taken, the end date will be the 30 April 2032. In the event that the Flexible Framework does not start on 01 May 2025, the Flexible Framework will start on the Commencement Date as stated in the Letter of Acceptance. The length of any Individual Service Contract (ISC) made under this Flexible Framework will be stated in the relevant ISC. Please note an ISC may expire after the Flexible Framework End Date. Tenderers should note there is no guaranteed level of spend for any ISC awarded under the Flexible Framework; there is also no guarantee of payment being made to a Provider solely by appointment to the Flexible Framework. A flexible approach has been designed which will allow New Entrants to apply to be on the Flexible Framework. PLEASE NOTE - The Supplier Development Programme will deliver a Talking Tenders webinar to support tenderers to use Public Contracts Scotland and Public Contracts Scotland - Tenders Portal. The webinar will take place on 08 January 2025 details here: https://www.sdpscotland.co.uk/events/renfrewshire-council-care-at-home-framework-1527/
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL535163
  Flexible Framework for Care at Home and Housing Support Services - Renfrewshire Council currently has existing provision for Care at Home Services under the direction of Renfrewshire Health and Social Care Partnership (RHSCP) which will expire in May/June 2025. Renfrewshire Council is seeking to establish a multi-providers Flexible Framework Agreement (Flexible Framework) for the provision of Care at Home and Housing Support Services. The Flexible Framework will be used by RHSCP and where necessary the Council to purchase services which will support predominantly older people to live independently in their own homes for as long as possible with the care and support they need being tailored to them and provided in a flexible manner. The Flexible Framework will include both Options 2 and 3 of Self-Directed Support. It is anticipated that as far as possible, and where appropriate, all relevant existing care and support arrangements will transfer over to the Flexible Framework. It is anticipated that the Flexible Framework will be for 4 years with the option to extend for up to 12 months on 3 occasions, subject to satisfactory operation and performance. The Flexible Framework is anticipated to commence on the 01 May 2025. This will allow RHSCP to arrange transfer of current care packages to the Flexible Framework where appropriate to do so, and to arrange new care packages under the Flexible Framework. The Flexible Framework is anticipated to expire on the 30 April 2029; should all extension options be taken, the end date will be the 30 April 2032. In the event that the Flexible Framework does not start on 01 May 2025, the Flexible Framework will start on the Commencement Date as stated in the Letter of Acceptance. The length of any Individual Service Contract (ISC) made under this Flexible Framework will be stated in the relevant ISC. Please note an ISC may expire after the Flexible Framework End Date. Tenderers should note there is no guaranteed level of spend for any ISC awarded under the Flexible Framework; there is also no guarantee of payment being made to a Provider solely by appointment to the Flexible Framework. A flexible approach has been designed which will allow New Entrants to apply to be on the Flexible Framework. PLEASE NOTE - The Supplier Development Programme will deliver a Talking Tenders webinar to support tenderers to use Public Contracts Scotland and Public Contracts Scotland - Tenders Portal. The webinar will take place on 08 January 2025 details here: https://www.sdpscotland.co.uk/events/renfrewshire-council-care-at-home-framework-1527/

## Notice URLs

- http://
- http://www.renfrewshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000729274
- https://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/
- https://www.sdpscotland.co.uk/events/renfrewshire-council-care-at-home-framework-1527/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000729274. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000729274.json.