---
title: "British Sign Language (BSL) Based Video Relay Service Scotland"
ocid: "ocds-r6ebe6-0000730054"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000730054"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000730054.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000730054.json"
source: "Public Contracts Scotland"
current_stage: "Planning"
buyer: "SCOTTISH GOVERNMENT"
published: "2023-05-19"
---

# British Sign Language (BSL) Based Video Relay Service Scotland

Buyer: SCOTTISH GOVERNMENT  
Current stage: Planning  
OCID: ocds-r6ebe6-0000730054

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000730054)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000730054.json)

## Summary

The Scottish Government, located in Glasgow, UK, is planning a tender for the provision of a British Sign Language (BSL) based Video Relay Service Scotland. This procurement falls under the category of general public services, aiming to establish market interest in the service. Interested parties are invited to shape the contract specification by submitting responses by 20 June 2023.

This opportunity is ideal for businesses specializing in services related to BSL/English interpretation or video relay services. The Scottish Government intends to appoint a single supplier following a competitive tender exercise, creating a chance for companies in the language services industry to expand their market presence. The deadline for submitting responses is set for 20 June 2023, offering interested organisations ample time to participate and potentially secure a lucrative contract.

## Notice

The Scottish Government is seeking to establish market interest in the provision of a BSL/English Video Relay Service which enables BSL users to make short video calls using a BSL/English interpreter. Information is now requested from industry to shape the contract specification.

### Lot Information

Lot 1

The Scottish Government is seeking to establish market interest in the provision of a BSL/English Video Relay Service which enables BSL users to make short video calls using a BSL/English interpreter. Information is now requested from industry to shape the contract specification. The existing service, Contact Scotland BSL, has been in operation since 2016 and has been expanded to provide a 24 hour a day, 365 days a year service. BSL users are able to call any public service, third sector organisation, private service or friends and family and can also receive calls. The service also handles calls using a Braille display for deafblind people. It should be noted it is not a video remote interpreting service, nor an emergency service. The current contract will expire March 2024. Interested organisations are requested to register their interest by reviewing and completing the attached Microsoft Form Request for Information. Depending on the level of interest generated by this Prior Information Notice, the Scottish Government reserves the right to host a Suppliers' Day.. It is envisaged that a single supplier shall be appointed following a competitive tender exercise for the future service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY478869 |
| Notice type | OJEU - F1 - Prior Information Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 May 2023 |
| Submission deadline | Not specified |
| Future notice date | 31 Aug 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 8EA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72222300 - Information technology services
- 79540000 - Interpretation services

## Release History

- 19 May 2023 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY478869

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY478869
  British Sign Language (BSL) Based Video Relay Service Scotland - The Scottish Government is seeking to establish market interest in the provision of a BSL/English Video Relay Service which enables BSL users to make short video calls using a BSL/English interpreter. Information is now requested from industry to shape the contract specification.

## Notice URLs

- http://
- http://www.publiccontractsscotland.gov.uk
- http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=730054
- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000730054
- https://forms.office.com/e/H544X9URkU

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000730054. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000730054.json.
