---
title: "E-Commerce Support Programme (Business Gateway)"
ocid: "ocds-r6ebe6-0000731601"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000731601"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000731601.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000731601.json"
source: "Public Contracts Scotland"
current_stage: "Tender"
buyer: "DUMFRIES AND GALLOWAY COUNCIL"
published: "2023-05-09"
---

# E-Commerce Support Programme (Business Gateway)

Buyer: DUMFRIES AND GALLOWAY COUNCIL  
Current stage: Tender  
OCID: ocds-r6ebe6-0000731601

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## Summary

The Dumfries and Galloway Council has initiated a tender process for the Contract for E-Commerce Support Programme in the General Public Services sector. The title of the tender is "E-Commerce Support Programme (Business Gateway)" and aims to provide Shopify subscriptions and setup support to local retailers in Dumfries. The procurement stage is currently set as 'active', with the tender period closing on June 8, 2023, and the bid opening scheduled for the same day. Businesses interested in participating should visit the Public Contracts Scotland website for submission details and requirements.

This tender opportunity by the Dumfries and Galloway Council offers a chance for businesses active in the e-commerce and retail industry to expand their services. Companies specializing in providing technology solutions and consultancy services for setting up online retail platforms like Shopify are well-suited to compete for this contract. The programme caters exclusively to Business Gateway clients in Dumfries, emphasizing community benefits and support for retailers in launching and managing their online stores effectively.

## Notice

This tender process is for participation in the Contract for E-Commerce Support Programme. This service is exclusively for Business Gateway clients in Dumfries and Galloway Council Area. This programme will provide each successful retail applicant a 12-month subscription to Shopify and 2 days 1-2-1 set-up and training support. This programme will help retailers create and launch a new Shopify website from scratch including delivery of some or all the businesses.

### Lot Information

Lot 1

This service is exclusively for Business Gateway clients in the Dumfries and Galloway Council area. Once a business has been identified as requiring expert Ecommerce Support, the provider will be required to work with said business up to a maximum of 2 days. The Consultants will be expected to respond flexibly to service, and client needs as they arise. Consultancy session can be done as part days, in person or virtual. This programme will provide each successful retail applicant a 12 month subscription to Shopify and 2 days 1-2-1 set-up and training support. This programme will help retailers create and launch a new Shopify website from scratch including delivery of some or all the following, for each business. Buy a domain name for one year. Buy one year of the Shopify Basic plan. Sign up with Shopify. Choose a theme. Build web pages. Add the first few products and train staff how to add products. Connect to other sales channels. Set up the checkout. Set up a payment gateway. Set up email notifications. Install analytics tools. Add contact us, Set up shipping options. Inform retailer of the online training and support from Shopify. After launch support to answer queries from retailers It is expected that the contractor will have to deliver via a mixture of face-to-face meetings with clients, for example at the start of the project and for training, with remote working on the website.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY478070 |
| Notice type | PCS Notice - Website Contract Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 May 2023 |
| Submission deadline | 8 Jun 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUMFRIES AND GALLOWAY COUNCIL |
| Locality | DUMFRIES |
| Post town | Dumfries and Galloway |
| Postcode | DG1 2HP |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM92 Dumfries and Galloway |
| Local authority | Dumfries and Galloway |
| Electoral ward | Nith |
| Westminster constituency | Dumfries and Galloway |
| Delivery location | TLM92 Dumfries and Galloway |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79411100 - Business development consultancy services

## Release History

- 9 May 2023 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY478070

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY478070&idx=12
  9th May 2023 - Declaration of Non Involvement in Human Trafficking
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY478070&idx=13
  9th May 2023 - Community Benefit Wishlist
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY478070&idx=14
  9th May 2023 - Terms and Condition
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY478070&idx=1
  9th May 2023 - ITT-E-Commerce Support Programme(Business Gateway)
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY478070&idx=2
  9th May 2023 - Specification- E-Commerce Support Program
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY478070&idx=3
  9th May 2023 - Supplier Response Form
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY478070&idx=4
  9th May 2023 - Pricing Schedule
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY478070&idx=5
  9th May 2023 - Tender Declaration Form
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY478070&idx=6
  9th May 2023 - SDP Part 4C- Examples
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY478070&idx=7
  9th May 2023 - SDP Part4B Financial Information
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY478070&idx=8
  9th May 2023 - Parent Company Guarantee Form
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY478070&idx=9
  9th May 2023 - No Collusion Certificate
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY478070&idx=10
  9th May 2023 - List of Proposed Sub-Contractors
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY478070&idx=11
  9th May 2023 - Declaration of Non Involvement in Serious Organised Crime
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY478070
  E-Commerce Support Programme (Business Gateway) - This tender process is for participation in the Contract for E-Commerce Support Programme. This service is exclusively for Business Gateway clients in Dumfries and Galloway Council Area. This programme will provide each successful retail applicant a 12-month subscription to Shopify and 2 days 1-2-1 set-up and training support. This programme will help retailers create and launch a new Shopify website from scratch including delivery of some or all the businesses.

## Notice URLs

- http://
- http://www.dumgal.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000731601
- https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=731601
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00219
- https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000731601. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000731601.json.