---
title: "ScotlandsPeople Website Services"
ocid: "ocds-r6ebe6-0000732037"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000732037"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000732037.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000732037.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NATIONAL RECORDS OF SCOTLAND"
published: "2023-12-07"
---

# ScotlandsPeople Website Services

Buyer: NATIONAL RECORDS OF SCOTLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000732037

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000732037.json)

## Summary

The National Records of Scotland is looking for a Service Provider for the ScotlandsPeople Website Services. The procurement process has reached the award stage, with CACI Ltd being awarded a contract worth £6,600,000. The tender involves the design, development, and hosting of a new website to widen customer engagement and usage. The contract signing took place on 4th December 2023, with the website service scheduled to go live on 1st September 2024.

This public procurement opportunity presents a chance for businesses, especially those specialised in digital services and website development, to expand their operations. The tender aims to enhance the ScotlandsPeople website services, supporting the delivery of online records and digital access. Companies with experience in service migration, infrastructure management, and digital marketing would be well-suited to compete and offer innovative solutions to meet the project's quality and technical criteria.

## Notice

The successful Service Provider for the ScotlandsPeople Website will: Design, develop, robustly test and host a new ScotlandsPeople website that is flexible and pro-active and capable of being developed over the life of the contract to improve the service and service delivery, offering creativity and flexibility in their proposed solution. Transfer existing user account data ensuring users retain access to their user history, transaction history, credit balance, saved searches, saved images and information stored within their 'Timeline' functionality. Undertake the design and development of the new service from December 2023 with all testing completed in July 2024 in readiness of the new website service going live on 1 September 2024, ensuring the service to the public is maintained from the Operational Services Commencement date. Widen the customer base and usage through strong positive engagement, publicity and marketing.

### Lot Information

Lot 1

The successful Service Provider for the ScotlandsPeople Website will: Design, develop, robustly test and host a new ScotlandsPeople website that is flexible and pro-active and capable of being developed over the life of the contract to improve the service and service delivery, offering creativity and flexibility in their proposed solution. Transfer existing user account data ensuring users retain access to their user history, transaction history, credit balance, saved searches, saved images and information stored within their 'Timeline' functionality. Undertake the design and development of the new service from December 2023 with all testing completed in July 2024 in readiness of the new website service going live on 1 September 2024, ensuring the service to the public is maintained from the Operational Services Commencement date. Widen the customer base and usage through strong positive engagement, publicity and marketing. The ScotlandsPeople website will help develop digital services for NRS in the following ways: Delivery of new record releases online Digital services allow wider access More efficient delivery of service, supporting a shift from paper to digital delivery and develop public dissemination of born-digital records Online access to digitised records allows online sales of certificates and extracts from statutory and other records which increases revenue The services provided will include: Service migration including data and customer accounts, hosting & infrastructure, managing a cloud environment, support services, data & integration, transaction & eCommerce services, website analytics, digital marketing, customer communications.

Renewal: There will be the option to extend in periods of 1 year for up to an additional 3 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC494396 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Dec 2023 |
| Submission deadline | 17 Jul 2023 |
| Future notice date | Not specified |
| Award date | 4 Dec 2023 |
| Contract period | Not specified |
| Recurrence | Between 2028 and 2030, depending on extension periods taken up. |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £6,600,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL RECORDS OF SCOTLAND |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 7TF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh North and Leith |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CACI |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48400000 - Business transaction and personal business software package
- 48800000 - Information systems and servers
- 72000000 - IT services: consulting, software development, Internet and support
- 72212217 - Transaction-processing software development services
- 72212220 - Internet and intranet software development services
- 72230000 - Custom software development services
- 72250000 - System and support services
- 72300000 - Data services
- 72400000 - Internet services
- 72411000 - Internet service providers ISP
- 72413000 - World wide web (www) site design services
- 72414000 - Web search engine providers
- 72415000 - World wide web (www) site operation host services
- 72900000 - Computer back-up and catalogue conversion services
- 79342000 - Marketing services

## Release History

- 7 Dec 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC494396
- 31 May 2023 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY479862

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY479862
  ScotlandsPeople Website Services - National Records of Scotland (NRS) is seeking to engage a Service Provider for the ScotlandsPeople Website to: Design, develop, robustly test and host a new ScotlandsPeople website that is flexible and pro-active and capable of being developed over the life of the contract to improve the service and service delivery, offering creativity and flexibility in their proposed solution. Transfer existing user account data ensuring users retain access to their user history, transaction history, credit balance, saved searches, saved images and information stored within their 'Timeline' functionality. Undertake the design and development of the new service from October 2023 with all testing completed in July 2024 in readiness of the new website service going live on 1 September 2024, ensuring the service to the public is maintained from the Operational Services Commencement date. Widen the customer base and usage through strong positive engagement, publicity and marketing.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC494396
  ScotlandsPeople Website Services - The successful Service Provider for the ScotlandsPeople Website will: Design, develop, robustly test and host a new ScotlandsPeople website that is flexible and pro-active and capable of being developed over the life of the contract to improve the service and service delivery, offering creativity and flexibility in their proposed solution. Transfer existing user account data ensuring users retain access to their user history, transaction history, credit balance, saved searches, saved images and information stored within their 'Timeline' functionality. Undertake the design and development of the new service from December 2023 with all testing completed in July 2024 in readiness of the new website service going live on 1 September 2024, ensuring the service to the public is maintained from the Operational Services Commencement date. Widen the customer base and usage through strong positive engagement, publicity and marketing.

## Notice URLs

- http://
- http://www.hse.gov.uk/pubns/hse40.pdf
- http://www.nrscotland.gov.uk
- http://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000732037
- https://www.scotcourts.gov.uk/the-courts/court-locations/edinburgh-sheriff-court-and-justice-of-the-peace-court

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000732037. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000732037.json.