---
title: "Capita CallSecure Plus (Lite)"
ocid: "ocds-r6ebe6-0000734018"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000734018"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000734018.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000734018.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SHETLAND ISLANDS COUNCIL"
published: "2023-06-14"
---

# Capita CallSecure Plus (Lite)

Buyer: SHETLAND ISLANDS COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000734018

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000734018)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000734018.json)

## Summary

The Shetland Islands Council awarded a contract for Capita CallSecure Plus (Lite) for the provision of hardware, software, bespoke software, and associated services. The procurement method was a limited procedure using an award without prior publication of a call for competition. The procurement falls outside the scope of application of the directive. The contract, valued at 61750.0 GBP, was signed on 3rd May 2023 and is currently in the active status. The procurement process was completed on 14th June 2023.

This tender presents opportunities for businesses, especially those in the services industry, to engage with the Shetland Islands Council. SMEs with expertise in hardware, software, and associated services would be well-suited to compete for this contract. The location specified for service provision is in the Shetland Islands, offering local businesses an advantage. Interested parties can visit the Shetland Islands Council website for further details and contact information.

## Notice

Provision of hardware, software and bespoke software and associated services.

### Lot Information

Lot 1

The type of contract awarded is a Services contract.

### Procurement Information

The Council is unable to use any other telephone keypad system in this case because CallSecure PLUS is the platform Capita have integrated into Paye.net.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN481090 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jun 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 May 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £61,750 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHETLAND ISLANDS COUNCIL |
| Locality | SHETLAND |
| Post town | Lerwick |
| Postcode | ZE1 0LZ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Shetland Islands |
| Electoral ward | Lerwick North and Bressay |
| Westminster constituency | Orkney and Shetland |
| Delivery location | TLM66 Shetland Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPITA |

## CPV Codes

### Divisions

- 51 - Installation services (except software)

### Codes

- 51340000 - Installation services of line telephony equipment

## Release History

- 14 Jun 2023 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN481090

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN481090
  Capita CallSecure Plus (Lite) - Provision of hardware, software and bespoke software and associated services.

## Notice URLs

- http://
- http://www.shetland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000734018

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000734018. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000734018.json.