---
title: "Tenant Satisfaction Survey"
ocid: "ocds-r6ebe6-0000735767"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000735767"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000735767.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000735767.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "HARBOUR HOMES SCOTLAND LIMITED, FORMERLY PORT OF LEITH HOUSING ASSOCIATION LTD"
published: "2023-12-20"
---

# Tenant Satisfaction Survey

Buyer: HARBOUR HOMES SCOTLAND LIMITED, FORMERLY PORT OF LEITH HOUSING ASSOCIATION LTD  
Current stage: Award  
OCID: ocds-r6ebe6-0000735767

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000735767)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000735767.json)

## Summary

The buying organization, Harbour Homes Scotland Limited, formerly Port of Leith Housing Association Ltd, located in Edinburgh, UK, recently awarded a contract for a Tenant Satisfaction Survey. The procurement process was an open procedure for services within the housing and community amenities category. The contract was signed on 28th August 2023.

This contract award for the Tenant Satisfaction Survey presents business growth opportunities for companies specialising in market research services, particularly those with expertise in conducting comprehensive surveys and analysing data. Businesses with experience in tenant engagement and satisfaction assessments are well-suited to compete in similar future tenders within the housing sector.

## Notice

Wholescale Tenant Satisfaction Survey by carrying out of fieldwork and the provision of a comprehensive report and analysis of the responses to the agreed questionnaire from our social rent tenants and our sharing owners.

### Lot Information

Lot 1

Open tender process with SPD selection criteria and quality/price award criteria.. Additional information is available within the Invitation to Tender.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC495323 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Dec 2023 |
| Submission deadline | 14 Jul 2023 |
| Future notice date | Not specified |
| Award date | 28 Aug 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £17,640 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HARBOUR HOMES SCOTLAND LIMITED, FORMERLY PORT OF LEITH HOUSING ASSOCIATION LTD |
| Additional buyers | HARBOUR HOMES |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH6 6AZ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Leith |
| Westminster constituency | Edinburgh North and Leith |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KNOWLEDGE PARTNERSHIP |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311100 - Survey design services
- 79311200 - Survey conduction services
- 79311300 - Survey analysis services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 20 Dec 2023 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC495323
- 16 Jun 2023 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN481366

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN481366&idx=1
  16th June 2023 - Invitation to Tender
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN481366&idx=2
  16th June 2023 - Tender Return
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN481366&idx=3
  16th June 2023 - Data Sharing Agreement
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN481366
  Tenant Satisfaction Survey - Wholescale Tenant Satisfaction Survey by carrying out of fieldwork and the provision of a comprehensive report and analysis of the responses to the agreed questionnaire from our social rent tenants and our sharing owners.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC495323
  Tenant Satisfaction Survey - Wholescale Tenant Satisfaction Survey by carrying out of fieldwork and the provision of a comprehensive report and analysis of the responses to the agreed questionnaire from our social rent tenants and our sharing owners.

## Notice URLs

- http://
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000735767
- https://harbour.scot/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000735767. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000735767.json.