---
title: "PROC-23-2162 - Red Box Call Recording Solution Support Renewal"
ocid: "ocds-r6ebe6-0000739562"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000739562"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000739562.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000739562.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH POLICE AUTHORITY"
published: "2023-07-21"
---

# PROC-23-2162 - Red Box Call Recording Solution Support Renewal

Buyer: SCOTTISH POLICE AUTHORITY  
Current stage: Award  
OCID: ocds-r6ebe6-0000739562

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000739562)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000739562.json)

## Summary

The Scottish Police Authority has awarded the contract for the Red Box Call Recording Solution Support Renewal. The procurement process was managed under the Northants Police, ICT VAR Framework 2019/S 193-469706. The location of the contract is Clyde Gateway in Glasgow, with a total contract value of £219,823.23. The contract was signed on 31st May 2023.

This opportunity is well-suited for businesses in the services industry, particularly those offering technology solutions and support services. Companies with experience in call recording solutions and large-scale project implementation are encouraged to consider competing for this contract with the Scottish Police Authority. The contract presents a growth opportunity for businesses looking to establish a partnership with a central purchasing body in the public order and safety sector.

## Notice

A Mini Competition process was carried out under the Northants Police, ICT VAR Framework 2019/S 193-469706 Framework.

### Lot Information

Lot 1

The Scottish Police Authority had a requirement for the renewal of the Red Box Call Recording Solution and Support. A Mini Competition was carried out under the Northants Police, ICT VAR Framework 2019/S 193-469706

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL484333 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jul 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 May 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £219,823 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH POLICE AUTHORITY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G51 1DZ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Govan |
| Westminster constituency | Glasgow South West |
| Delivery location | TLM8 West Central Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72611000 - Technical computer support services

## Release History

- 21 Jul 2023 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL484333

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL484333
  PROC-23-2162 - Red Box Call Recording Solution Support Renewal - A Mini Competition process was carried out under the Northants Police, ICT VAR Framework 2019/S 193-469706 Framework.

## Notice URLs

- http://
- http://www.spa.police.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000739562
- https://uk.insight.com/en_GB/home.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000739562. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000739562.json.