---
title: "CT1082 - iPad and Mobile Device Repairs Framework"
ocid: "ocds-r6ebe6-0000740858"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000740858"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000740858.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000740858.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE CITY OF EDINBURGH COUNCIL"
published: "2024-02-05"
---

# CT1082 - iPad and Mobile Device Repairs Framework

Buyer: THE CITY OF EDINBURGH COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000740858

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## Summary

The public procurement contracting process is being conducted by the buying organisation, highlighting a tender titled [Title]. The procurement is in the [Procurement Stage] stage within the [Industry Category] industry. This opportunity is located in [Location] with key dates and deadlines specified. The procurement method used is [Procurement Method], and the type of procurement process is [Procurement Type].

This tender provides a lucrative opportunity for businesses seeking growth in the [Industry Category] industry. Companies that specialise in [specific type of products or services] would be well-suited to compete in this procurement process. The buying organisation is committed to creating a fair and transparent competition, offering potential for business expansion and collaboration.

## Notice

The City of Edinburgh Council (the Council) requires access to an efficient repair service for its Apple iPhone and iPad assets belonging to approximately 145 schools/early years centres within the Edinburgh boundary. The quantity count of our Apple devices is approximately 44,000 iPads of various models and 3,500 iPhones of various models. This service will include the collection, repair and drop off of iPads. The Council intends to create a ranked Framework Agreement for a duration of four years. This framework will run for an initial period of two years, with the option to extend for a further 12 months plus 12 months, undertaken at the sole discretion of the Council. The Council does not guarantee any volume of service during the length of the framework. It is expected that there will be up to 5 Service Providers awarded on this framework. It is expected that there will be a demand of between 60 and 90 iPads to repair per month. It is anticipated that most repairs will be screen replacements, however the supplier must have the knowledge, skill and capacity to carry out more complex repairs if required. Repairs should be done using high quality replacement parts. For all repairs, it is expected that each device is collected, repaired, and returned within 5 working days.

### Lot Information

Lot 1

The City of Edinburgh Council (the Council) requires access to an efficient repair service for its Apple iPhone and iPad assets belonging to approximately 145 schools/early years centres within the Edinburgh boundary. The quantity count of our Apple devices is approximately 44,000 iPads of various models and 3,500 iPhones of various models. This service will include the collection, repair and drop off of iPads. The Council intends to create a ranked Framework Agreement for a duration of four years. This framework will run for an initial period of two years, with the option to extend for a further 12 months plus 12 months, undertaken at the sole discretion of the Council. The Council does not guarantee any volume of service during the length of the framework. It is expected that there will be up to 5 Service Providers awarded on this framework. It is expected that there will be a demand of between 60 and 90 iPads to repair per month. It is anticipated that most repairs will be screen replacements, however the supplier must have the knowledge, skill and capacity to carry out more complex repairs if required. Repairs should be done using high quality replacement parts. For all repairs, it is expected that each device is collected, repaired, and returned within 5 working days.

Renewal: 2 x 12 month extensions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB497964 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Feb 2024 |
| Submission deadline | 12 Sep 2023 |
| Future notice date | Not specified |
| Award date | 11 Jan 2024 |
| Contract period | Not specified |
| Recurrence | 36 Months |

## Values

| Field | Value |
| --- | --- |
| Tender value | £960,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,864,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE CITY OF EDINBURGH COUNCIL |
| Additional buyers | ABBEYFIELD SCOTLAND LTD; ABERDEEN CITY COUNCIL; ABERDEENSHIRE COUNCIL; ABERTAY HOUSING ASSOCIATION LTD; ABRONHILL HOUSING ASSOCIATION; ANCHO LTD; ANGUS COUNCIL; ANGUS HOUSING ASSOCIATION LTD; ARDENGLEN HOUSING ASSOCIATION LTD; ARGYLL AND BUTE COUNCIL; ATRIUM HOMES; AYRSHIRE HOUSING; BARONY HOUSING ASSOCIATION LTD; BERWICKSHIRE HOUSING ASSOCIATION LTD; BIELD HOUSING & CARE; BLACKWOOD HOMES AND CARE; BLAIRTUMMOCK HOUSING ASSOCIATION LTD; BLOCHAIRN HOUSING ASSOCIATION LTD; BLUE TRIANGLE (GLASGOW) HOUSING ASSOCIATION LIMITED; BRIDGEWATER HOUSING ASSOCIATION LIMITED; CADDER HOUSING ASSOCIATION LTD; CAIRN HOUSING ASSOCIATION; CALEDONIA HOUSING ASSOCIATION; CALVAY HOUSING ASSOCIATION LTD; CASSILTOUN HOUSING ASSOCIATION LTD.; CASTLE ROCK EDINVAR HOUSING ASSOCIATION; CASTLEHILL HOUSING ASSOCIATION; CATHCART & DISTRICT HOUSING ASSOCIATION LTD; CERNACH HOUSING ASSOCIATION LIMITED; CHARING CROSS HOUSING ASSOCIATION LTD; CLACKMANNANSHIRE COUNCIL; CLOCH HOUSING ASSOCIATION LIMITED; CLYDE VALLEY HOUSING ASSOCIATION LIMITED; CLYDEBANK HOUSING ASSOCIATION LIMITED; CLYDESDALE HOUSING ASSOCIATION LTD; COMHAIRLE NAN EILEAN SIAR; COPPERWORKS HOUSING ASSOCIATION; CORDALE HOUSING ASSOCIATION; CUBE HOUSING ASSOCIATION LTD; CUNNINGHAME HOUSING ASSOCIATION LTD; DALMUIR PARK HOUSING ASSOCIATION; DRUMCHAPEL HOUSING CO-OPERATIVE LTD; DUMFRIES AND GALLOWAY COUNCIL; DUNBRITTON HOUSING ASSOCIATION; DUNDEE CITY COUNCIL; DUNEDIN CANMORE HOUSING ASSOCIATION LTD; EAST AYRSHIRE COUNCIL; EAST DUNBARTONSHIRE COUNCIL; EAST KILBRIDE HOUSING ASSOCIATION LTD; EAST LOTHIAN COUNCIL; EAST LOTHIAN HOUSING ASSOCIATION LTD; EAST RENFREWSHIRE COUNCIL; EASTHALL PARK HOUSING CO-OPERATIVE; EILDON HOUSING ASSOCIATION; ELDERPARK HOUSING ASSOCIATION; FAIRFIELD HOUSING CO-OPERATIVE; FALKIRK COUNCIL; FERGUSLIE PARK HOUSING ASSOCIATION LTD; FIFE COUNCIL; FIFE HOUSING GROUP; FORGEWOOD HOUSING COOPERATIVE LTD; FORTH HOUSING ASSOCIATION LTD; GARDEEN HOUSING ASSOCIATION LTD; GARRION PEOPLE’S HOUSING CO-OPERATIVE; GLASGOW CITY COUNCIL; GLASGOW WEST HOUSING ASSOCIATION LIMITED; GLEN HOUSING ASSOCIATION; GLEN OAKS HOUSING ASSOCIATION; GOVAN HOUSING ASSOCIATION LIMITED; GOVANHILL HOUSING ASSOCIATION; GRAMPIAN HOUSING ASSOCIATION LTD; HANOVER (SCOTLAND) HOUSING ASSOCIATION; HAWTHORN HOUSING CO-OPERATIVE; HEBRIDEAN HOUSING PARTNERSHIP LTD; HILLCREST; HILLHEAD HOUSING ASSOCIATION 2000; HJALTLAND HOUSING ASSOCIATION LTD; HOMES FOR LIFE HOUSING PARTNERSHIP; HORIZON HOUSING ASSOCIATION LIMITED; HUNTERS HALL HOUSING CO-OP LTD; INVERCLYDE COUNCIL; IRVINE HOUSING ASSOCIATION LIMITED; KENDOON HOUSING ASSOCIATION; KEY HOUSING ASSOCIATION; KINGDOM HOUSING ASSOCIATION LIMITED; KINGSRIDGE CLEDDANS HOUSING ASSOCIATION; KNOWES HOUSING ASSOCIATION LTD; LANARKSHIRE HOUSING ASSOCIATION LIMITED; LANGSTANE HOUSING ASSOCIATION LTD; LARKFIELD HOUSING ASSOCIATION; LINK GROUP; LINSTONE HOUSING ASSOCIATION; LINTHOUSE HOUSING ASSOCIATION; LISTER HOUSING CO-OPERATIVE LTD; LOCHABER HOUSING ASSOCIATION LIMITED; LOCHFIELD PARK HOUSING ASSOCIATION LIMITED; LOREBURN HOUSING ASSOCIATION; LORETTO HOUSING ASSOCIATION; MANOR ESTATES HOUSING ASSOCIATION LIMITED; MARYHILL HOUSING ASSOCIATION LTD; MELVILLE HOUSING ASSOCIATION LTD; MIDLOTHIAN COUNCIL; MILNBANK HOUSING ASSOCIATION; MOLENDINAR PARK HOUSING ASSOCIATION; MORAY COUNCIL; MUIRHOUSE HOUSING ASSOCIATION; NORTH AYRSHIRE COUNCIL; NORTH GLASGOW HOUSING ASSOCIATION LTD.; NORTH LANARKSHIRE COUNCIL; NORTH VIEW HOUSING ASSOCIATION; OAK TREE HOUSING ASSOCIATION LTD; OCHIL VIEW HOUSING ASSOCIATION; ORE VALLEY HOUSING ASSOCIATION LIMITED; ORKNEY HOUSING ASSOCIATION LTD; ORKNEY ISLANDS COUNCIL; OSPREY HOUSING; PAISLEY HOUSING ASSOCIATION LTD; PARAGON HOUSING ASSOCIATION LTD; PARKHEAD HOUSING ASSOCIATION; PARTICK HOUSING ASSOCIATION LIMITED; PENTLAND HOUSING ASSOCIATION; PERTH & KINROSS COUNCIL; PINEVIEW HOUSING ASSOCIATION LTD; PORT OF LEITH HOUSING ASSOCIATION LTD; PROSPECT COMMUNITY HOUSING LTD; PROVANHALL HOUSING ASSOCIATION LTD; QUEENS CROSS HOUSING ASSOCIATION LTD; REIDVALE HOUSING ASSOCIATION; RENFREWSHIRE COUNCIL; RIVER CLYDE HOMES; ROSEHILL HOUSING CO-OPERATIVE LIMITED; RURAL STIRLING HOUSING ASSOCIATION; RUTHERGLEN & CAMBUSLANG HOUSING ASSOCIATION LTD; SANCTUARY SCOTLAND HOUSING ASSOCIATION LTD; SCOTTISH BORDERS COUNCIL; SCOTTISH BORDERS HOUSING ASSOCIATION; SCOTTISH FIRE AND RESCUE SERVICE; SCOTTISH POLICE AUTHORITY; SCOTTISH VETERANS HOUSING ASSOCIATION LTD; SHETLAND ISLANDS COUNCIL; SHETTLESTON HOUSING ASSOCIATION LTD; SHIRE HOUSING ASSOCIATION LTD; SOUTH AYRSHIRE COUNCIL; SOUTH LANARKSHIRE COUNCIL; SOUTHSIDE HOUSING ASSOCIATION LTD; SPIRE VIEW HOUSING ASSOCIATION; STIRLING COUNCIL; TAYSIDE CONTRACTS; TAYSIDE PROCUREMENT CONSORTIUM; THE HIGHLAND COUNCIL; THE WHEATLEY HOUSING GROUP LIMITED; THENUE HOUSING ASSOCIATION LIMITED; THISTLE HOUSING ASSOCIATION LTD; TOLLCROSS HOUSING ASSOCIATION LIMITED; TRUST HOUSING ASSOCIATION LTD; VIEWPOINT HOUSING ASSOCIATION; WAVERLEY HOUSING; WELLHOUSE HOUSING ASSOCIATION; WESLO HOUSING MANAGEMENT LTD; WEST DUNBARTONSHIRE COUNCIL; WEST GRANTON HOUSING CO-OPERATIVE LIMITED; WEST HIGHLAND HOUSING ASSOCIATION; WEST LOTHIAN COUNCIL; WEST OF SCOTLAND HOUSING ASSOCIATION LTD; WEST WHITLAWBURN HOUSING CO-OPERATIVE LIMITED; WHITEINCH AND SCOTSTOUN HOUSING ASSOCIATION LIMITED; WILLIAMSBURGH HOUSING ASSOCIATION LTD; WISHAW & DISTRICT HOUSING ASSOCIATION LTD; YOKER HOUSING ASSOCIATION; YORKHILL HOUSING ASSOCIATION LTD |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH8 8BG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM95 South Lanarkshire |
| Local authority | South Lanarkshire |
| Electoral ward | Cambuslang East |
| Westminster constituency | Rutherglen |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | SIMPLYFIXIT; SYMEC TECHNOLOGIES; THE BARCODE WAREHOUSE |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 50312000 - Maintenance and repair of computer equipment
- 50312600 - Maintenance and repair of information technology equipment
- 50312620 - Repair of information technology equipment
- 72222300 - Information technology services

## Release History

- 5 Feb 2024 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB497964
- 11 Aug 2023 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG485788

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG485788
  CT1082 - iPad and Mobile Device Repairs Framework - The City of Edinburgh Council (the Council) requires access to an efficient repair service for its Apple iPhone and iPad assets belonging to approximately 145 schools/early years centres within the Edinburgh boundary. The quantity count of our Apple devices is approximately 44,000 iPads of various models and 3,500 iPhones of various models. This service will include the collection, repair and drop off of iPads. The Council intends to create a ranked Framework Agreement for a duration of four years. This framework will run for an initial period of two years, with the option to extend for a further 12 months plus 12 months, undertaken at the sole discretion of the Council. The Council does not guarantee any volume of service during the length of the framework. It is expected that there will be up to 5 Service Providers awarded on this framework. It is expected that there will be a demand of between 60 and 90 iPads to repair per month. It is anticipated that most repairs will be screen replacements, however the supplier must have the knowledge, skill and capacity to carry out more complex repairs if required. Repairs should be done using high quality replacement parts. For all repairs, it is expected that each device is collected, repaired, and returned within 5 working days.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB497964
  CT1082 - iPad and Mobile Device Repairs Framework - The City of Edinburgh Council (the Council) requires access to an efficient repair service for its Apple iPhone and iPad assets belonging to approximately 145 schools/early years centres within the Edinburgh boundary. The quantity count of our Apple devices is approximately 44,000 iPads of various models and 3,500 iPhones of various models. This service will include the collection, repair and drop off of iPads. The Council intends to create a ranked Framework Agreement for a duration of four years. This framework will run for an initial period of two years, with the option to extend for a further 12 months plus 12 months, undertaken at the sole discretion of the Council. The Council does not guarantee any volume of service during the length of the framework. It is expected that there will be up to 5 Service Providers awarded on this framework. It is expected that there will be a demand of between 60 and 90 iPads to repair per month. It is anticipated that most repairs will be screen replacements, however the supplier must have the knowledge, skill and capacity to carry out more complex repairs if required. Repairs should be done using high quality replacement parts. For all repairs, it is expected that each device is collected, repaired, and returned within 5 working days.

## Notice URLs

- http://
- http://riverclydehomes.org.uk
- http://www.aberdeencity.gov.uk
- http://www.aberdeenshire.gov.uk
- http://www.argyll-bute.gov.uk
- http://www.cairnha.com
- http://www.dumgal.gov.uk
- http://www.east-ayrshire.gov.uk
- http://www.eastdunbarton.gov.uk
- http://www.eastrenfrewshire.gov.uk
- http://www.edinburgh.gov.uk
- http://www.fife.gov.uk
- http://www.glasgow.gov.uk
- http://www.hillcrest.org.uk
- http://www.inverclyde.gov.uk
- http://www.kingdomhousing.org.uk
- http://www.moray.gov.uk
- http://www.north-ayrshire.gov.uk
- http://www.northlanarkshire.gov.uk
- http://www.publiccontractsscotland.gov.uk
- http://www.publictendersscotland.publiccontractsscotland.gov.uk
- http://www.renfrewshire.gov.uk
- http://www.scottishhousingconnections.org/shcc/association.aspx?assoc=1
- http://www.shetland.gov.uk
- http://www.south-ayrshire.gov.uk/procurement/
- http://www.southlanarkshire.gov.uk
- http://www.spa.police.uk
- http://www.tayside-contracts.co.uk/
- http://www.tollcross-ha.org.uk
- http://www.west-dunbarton.gov.uk/business/suppliers/procurement/
- http://www.westlothian.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000740858
- https://www.publiccontractsscotland.gov.uk/
- https://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/
- https://www.shettleston.co.uk/

## Provenance

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