--- title: "Provision of Hotel Booking Service" ocid: "ocds-r6ebe6-0000740981" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000740981" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000740981.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000740981.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "UHI EXECUTIVE OFFICE" published: "2023-08-08" --- # Provision of Hotel Booking Service Buyer: UHI EXECUTIVE OFFICE Current stage: Award OCID: ocds-r6ebe6-0000740981 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000740981) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000740981.json) ## Summary The UHI Executive Office based in Inverness, UK, has awarded a contract for the provision of a hotel booking service. The title of the contract is "Provision of Hotel Booking Service" under the industry category of Education. This contract has been cancelled. The tender was in the award stage as of the 8th of August 2023. The procurement method used was an open procedure. This tender could provide business growth opportunities for service providers in the hospitality industry. Companies offering internet coverage, online booking services, content management, and guest support would be well-suited to compete. The contract involves managing online booking services for the University, facilitating guest payments, and liaising with various booking channels. Businesses with expertise in these areas may find this tender suitable for expansion. ## Notice The Contractor shall be required to provide internet coverage for the University, and afford 'guests' the ability to book a room via direct bookings and online travel agents. The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to: - Updating of rates (only when requested by the University) and availability - Advertising promotions - Content management - Dealing with guest requests and providing phone support - Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges - Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University - Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information). - Liaise with the University throughout the process from point of referral through to the Guest check in ### Lot Information Lot 1 The Contractor shall be required to provide internet coverage for the University, and afford 'guests' the ability to book a room via direct bookings and online travel agents. The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to: - Updating of rates (only when requested by the University) and availability - Advertising promotions - Content management - Dealing with guest requests and providing phone support - Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges - Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University - Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information). - Liaise with the University throughout the process from point of referral through to the Guest check in. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG485450 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Aug 2023 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 8 Aug 2023 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UHI EXECUTIVE OFFICE | | Locality | INVERNESS | | Post town | Inverness | | Postcode | IV3 5SQ | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM2 Highlands and Islands | | ITL 3 | TLM20 Highlands and Islands | | Local authority | Highland | | Electoral ward | Inverness West | | Westminster constituency | Inverness, Skye and West Ross-shire | | Delivery location | TLM6 Highlands and Islands | ## CPV Codes ### Divisions - 48 - Software package and information systems - 55 - Hotel, restaurant and retail trade services - 72 - IT services: consulting, software development, Internet and support - 98 - Other community, social and personal services ### Codes - 48000000 - Software package and information systems - 48100000 - Industry specific software package - 48517000 - IT software package - 55100000 - Hotel services - 55110000 - Hotel accommodation services - 55130000 - Other hotel services - 72260000 - Software-related services - 98341000 - Accommodation services ## Release History - 8 Aug 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG485450 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG485450 Provision of Hotel Booking Service - The Contractor shall be required to provide internet coverage for the University, and afford 'guests' the ability to book a room via direct bookings and online travel agents. The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to: - Updating of rates (only when requested by the University) and availability - Advertising promotions - Content management - Dealing with guest requests and providing phone support - Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges - Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University - Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information). - Liaise with the University throughout the process from point of referral through to the Guest check in ## Notice URLs - http:// - http://www.uhi.ac.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000740981 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000740981. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000740981.json.