---
title: "Internet Service Provision - Halls of Residences, Edinburgh & Galashiels Campuses"
ocid: "ocds-r6ebe6-0000741723"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000741723"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000741723.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000741723.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "HERIOT-WATT UNIVERSITY"
published: "2023-08-15"
---

# Internet Service Provision - Halls of Residences, Edinburgh & Galashiels Campuses

Buyer: HERIOT-WATT UNIVERSITY  
Current stage: Award  
OCID: ocds-r6ebe6-0000741723

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000741723)  
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## Summary

The award for the procurement of "Internet Service Provision – Halls of Residences, Edinburgh & Galashiels Campuses" has been granted to boXXe Limited by Heriot-Watt University. The procurement method used was a limited process, specifically an award procedure without prior publication of a call for competition. This opportunity falls under the services category and involves the delivery of high-speed internet services to the specified locations, with a total contract value of £874,415.15. The contract was signed on August 15, 2023.

This tender for internet service provision presents an opportunity for businesses, particularly those in the information communication technology (ICT) sector, to partner with Heriot-Watt University. Companies with expertise in providing enterprise-level ICT solutions for hardware, software, security, managed services, consultancy, and support may find this tender suitable. The contract involves delivering a comprehensive internet service package, including technical support and Wi-Fi services, catering to the needs of students and staff across the University's campuses in Edinburgh and Galashiels.

## Notice

Internet Service Provision for Halls of Residences, Edinburgh & Galashiels Campuses

### Lot Information

Lot 1

Internet service provision, offering a 1Gbps wired and 250Mbps wireless service; use of the University Fibre (on campus); Wi-Fi 6 (802.11ax) dual band pervasive Wi-Fi with full site coverage; AP Deployment-In room with ability to connect up to 25 devices per user; Zero download or upload caps or restrictions; Low latency to ensure first class gaming service; Symmetrical service speeds; 24/7/365 multilingual support via Phone, SMS (call back), email, live chat and social media; Customer Student Portal (Student Self-Service Website) / User APP

### Procurement Information

Direct Award to Service provider - Boxxe Limited utilising the HealthTrust Europe LLP Framework Agreement for the provision of Enterprise Level Information Communication Technology (ICT) Solutions for hardware, software, programs, applications, security, computer science, managed services, consultancy, support and associated services - References:SF057016 & HTE-005707

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG485992 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Aug 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Aug 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £874,415 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERIOT-WATT UNIVERSITY |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH14 4AS |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Pentland Hills |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM75 City of Edinburgh, TLM91 Scottish Borders |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BOXXE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72400000 - Internet services

## Release History

- 15 Aug 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG485992

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG485992
  Internet Service Provision - Halls of Residences, Edinburgh & Galashiels Campuses - Internet Service Provision for Halls of Residences, Edinburgh & Galashiels Campuses

## Notice URLs

- http://
- http://hw.ac.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000741723

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000741723. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000741723.json.