---
title: "Oracle Fusion Third Party Support Services"
ocid: "ocds-r6ebe6-0000742209"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000742209"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000742209.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000742209.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "HISTORIC ENVIRONMENT SCOTLAND"
published: "2024-02-14"
---

# Oracle Fusion Third Party Support Services

Buyer: HISTORIC ENVIRONMENT SCOTLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000742209

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000742209.json)

## Summary

The Historic Environment Scotland organization based in Edinburgh, UK, has completed a public procurement process for Oracle Fusion Third Party Support Services. The procurement method used was an open procedure. The tender's title was "Oracle Fusion Third Party Support Services" and falls under the main procurement category of services. The buying organization sought a supplier to provide third party support services for Oracle Fusion Software as a Service (SaaS). The contract was awarded on 2024-02-07, with a total contract value of 40,400.0 GBP.

This tender for Oracle Fusion Third Party Support Services issued by Historic Environment Scotland presents business growth opportunities for small to medium enterprises (SMEs) with expertise in providing technical support services for Oracle Fusion Software as a Service (SaaS). Businesses experienced in resolving complex issues, offering new developments, and possessing specialist knowledge areas related to payroll fast formulas, payroll elements, and financial tax configuration would be well-suited to compete. The contract allows for potential additional deliveries and extensions, offering a flexible partnership approach to meet the buyer's evolving needs over time.

## Notice

Oracle Fusion Third Party Support Services

### Lot Information

Lot 1

Historic Environment Scotland implemented Oracle Fusion Cloud Software as a Service (SaaS) in October 2020 with the following modules: - Human Capital Management (HCM) Core HR, Employee Self Service, Manager Self Service and Payroll - Enterprise Resource Planning (ERP) General Ledger (including Budget scenarios), Accounts Payable, Accounts Receivable, Cash Management, Expenses, Self-service Purchasing, Procurement, Intercompany Accounting, Tax - Reports & Analytics OTBI, BI Publisher, Financial Reporting Centre including Smartview. Our in-house Oracle Fusion support team has developed an in-depth understanding of Fusion and our configuration however, there are areas where we would benefit from the support of a third-party partner especially around complex issue/error resolution, new developments and specialist knowledge areas such as payroll fast formulas, payroll elements and financial tax configuration. HES is seeking to appoint a Supplier to provide third party support services for Oracle Fusion Software as a Service (SaaS) for the implemented modules detailed above covering more technical issues where our Fusion Support Team haven't been able to address themselves or with Oracle support. This support will be flexible, dependent on need and undertaken in collaboration with our Fusion Support Team to agreed response and resolution times.

Options: The Contracting Authority reserves the right to request additional deliveries by the successful Tenderer, either intended as partial replacement of supplies or installations or as extensions of existing supplies and installations. The Contracting Authority may at its sole discretion exercise this option.

Renewal: The contract will be for an initial period of two (2) years, with the option to extend the contract by two further twelve (12) month periods each (2+1+1 contract), giving a total possible contract length of 48 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB498746 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Feb 2024 |
| Submission deadline | 22 Sep 2023 |
| Future notice date | Not specified |
| Award date | 7 Feb 2024 |
| Contract period | Not specified |
| Recurrence | 4 years from August 2023 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £240,000 |
| Lots value | £240,000 |
| Awards value | Not specified |
| Contracts value | £40,400 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HISTORIC ENVIRONMENT SCOTLAND |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH9 1SH |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Southside/Newington |
| Westminster constituency | Edinburgh South |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DE NOVO CONSULTING SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 14 Feb 2024 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB498746
- 21 Aug 2023 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG486415

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG486415&idx=4
  12th September 2023 - Document 4 - Pricing Schedule
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG486415&idx=12
  12th September 2023 - Document 4 - Pricing Schedule
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG486415&idx=5
  21st August 2023 - Document 5 - HES Terms and Conditions
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG486415&idx=6
  21st August 2023 - Document 6 - Self Declaration Form re Russia Belarus Links
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG486415&idx=7
  21st August 2023 - Document 7 - Prompt Payment Form
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG486415&idx=8
  21st August 2023 - HES Suppliers Privacy Notice
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG486415&idx=9
  21st August 2023 - Third Party Supplier Security Questionnaire Basic
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG486415&idx=10
  21st August 2023 - Third Party Supplier Security Questionnaire Cyber Essentials Held
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG486415&idx=11
  21st August 2023 - Third Party Supplier Security Questionnaire Cyber Essentials PLUS Held
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG486415&idx=1
  21st August 2023 - Document 1 - Instructions for Tenderers
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG486415&idx=2
  21st August 2023 - Document 2 - Specification of Requirements
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG486415&idx=3
  21st August 2023 - Document 3 - Quality Schedule
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG486415
  Oracle Fusion Third Party Support Services - Oracle Fusion Third Party Support Services
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB498746
  Oracle Fusion Third Party Support Services - Oracle Fusion Third Party Support Services

## Notice URLs

- http://
- http://historicenvironment.scot
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000742209
- https://www.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000742209. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000742209.json.