---
title: "Charity CRM Software"
ocid: "ocds-r6ebe6-0000742314"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000742314"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000742314.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000742314.json"
source: "Public Contracts Scotland"
current_stage: "Tender"
buyer: "NHS GRAMPIAN"
published: "2023-08-22"
---

# Charity CRM Software

Buyer: NHS GRAMPIAN  
Current stage: Tender  
OCID: ocds-r6ebe6-0000742314

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000742314)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000742314.json)

## Summary

The NHS Grampian is looking to implement a charity CRM system with the title "Charity CRM Software". The procurement stage is currently active, with a deadline for submissions on September 6, 2023, in Aberdeen, UK. The procurement method is selective, with a restricted procedure. The system aims to manage donor relationships, financial transactions, and fundraising campaigns.

This tender presents an opportunity for businesses experienced in providing charity CRM software for health boards or charitable organisations. Suppliers need to demonstrate relevant experience and qualifications. The deadline for submissions is September 6, 2023, and the invitation date for the second stage is September 20, 2023. Businesses in the goods industry category, particularly those offering CRM solutions, are well-suited to compete in this procurement process.

## Notice

NHS Grampian Charity is seeking to implement a dedicated charity CRM system to manage its knowledge of and all aspects of its relationship management activities with its donors. This will include capturing, storing and analysing donor data and financial transactions with donors as well as storing, handling and managing all communications with donors. The system would also NHSGS manage the day to day contact and on-going relationship management with individual donors. The charity also aim to utilise the system to initiate, project manage and evaluate direct charity fundraising campaigns and initiatives.

### Lot Information

Lot 1

NHS Grampian Charity is seeking to implement a dedicated charity CRM system to manage its knowledge of and all aspects of its relationship management activities with, its donors. This will include capturing, storing and analysing donor data and financial transactions with donors as well as storing, handling and managing all communications with donors. As well as managing the day to day contact and on-going relationship management with individual donors, the charity also aim to utilise the system to initiate, project manage and evaluate direct charity fundraising campaigns and initiatives.

Renewal: Option for 2 off 1 year extensions at the end of the initial 3 year period, subject to mutual consent

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG486539 |
| Notice type | PCS Notice - Website Contract Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Aug 2023 |
| Submission deadline | 6 Sep 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS GRAMPIAN |
| Locality | ABERDEEN |
| Post town | Aberdeen |
| Postcode | AB15 6RE |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM5 North Eastern Scotland |
| ITL 3 | TLM50 Aberdeen City and Aberdeenshire |
| Local authority | Aberdeen City |
| Electoral ward | Kingswells/Sheddocksley/Summerhill |
| Westminster constituency | Aberdeen North |
| Delivery location | TLM50 Aberdeen City and Aberdeenshire |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48445000 - Customer Relation Management software package

## Release History

- 22 Aug 2023 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG486539

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG486539
  Charity CRM Software - NHS Grampian Charity is seeking to implement a dedicated charity CRM system to manage its knowledge of and all aspects of its relationship management activities with its donors. This will include capturing, storing and analysing donor data and financial transactions with donors as well as storing, handling and managing all communications with donors. The system would also NHSGS manage the day to day contact and on-going relationship management with individual donors. The charity also aim to utilise the system to initiate, project manage and evaluate direct charity fundraising campaigns and initiatives.

## Notice URLs

- http://www.nhsgrampian.org
- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000742314
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html
- https://www.scotcourts.gov.uk/the-courts/court-locations/aberdeen-sheriff-court-and-justice-of-the-peace-court

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000742314. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000742314.json.
