---
title: "Reactive Repairs & Void Maintenance"
ocid: "ocds-r6ebe6-0000742678"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000742678"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000742678.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000742678.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "MELVILLE HA"
published: "2024-02-08"
---

# Reactive Repairs & Void Maintenance

Buyer: MELVILLE HA  
Current stage: Award  
OCID: ocds-r6ebe6-0000742678

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000742678)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000742678.json)

## Summary

Melville Housing Association has awarded contracts for "Reactive Repairs & Void Maintenance" to R3 Repairs Limited for a value of £2,755,516.09 and £292,417.12 respectively. The contract involves delivering reactive repairs services to 2080 social housing properties and void property services in the Midlothian area over a 3-year period, starting on 1st April 2024.

This procurement process presents opportunities for contractors with expertise in all trades work, including drainage and jetting, to compete for providing reactive repairs and void maintenance services. The selective procurement method with a restricted procedure allows for a focused competition, particularly catering to SMEs. The contractors selected will have a chance to contribute to the housing community amenities sector, creating potential for business growth and community benefits, such as trade apprenticeships for Midlothian residents.

## Notice

Melville Housing Association are procuring the services of 2Nr appropriately qualified and resourced contractors to deliver our Reactive Repairs service to 2080 social housing properties and also our void property services which equates to roughly 110 voids properties per year. Two separate contractors will be appointed, one for voids and one for reactive repairs. BOTH contractors may be called upon, during busier periods, to help with reactive repairs OR Voids so rates/Price Per Property will be requested for both lots. The housing stock is located in the Midlothian area generally and the contract will be for a period of 3 years plus an optional further 2 years. The start date for both lots will be 1 April 2024.

### Lot Information

Melville Housing Association - Reactive Repairs

A full, all trades reactive repairs service is required, including a 24 hour call out service. This should include all major trades including drainage and jetting. Response times are split into standard categories such a Emergencies, Urgent and Routine and contractors will be required to produce monthly performance reports against these response times and customer satisfaction figures, complaints etc.

Renewal: option for a further 2 years

Melville Housing Association - Void Maintenance

The void lot is to provide a service that returns previously let properties to a lettable standard by carrying out appropriate checks and repairs. This is all trades work and will include electrical testing alongside general fabric repair work. Generally, properties will have a KeySafe fitted for access and a report on repairs required will be provided to the contractor. The contractor will then carry out the works and apply the appropriate rates per trade for checking and invoicing. The void turnaround times are 6 days for standard voids.

Renewal: option for a further 2 years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB498303 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Works |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Feb 2024 |
| Submission deadline | 15 Sep 2023 |
| Future notice date | Not specified |
| Award date | 8 Feb 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,500,000 |
| Lots value | £6,500,000 |
| Awards value | Not specified |
| Contracts value | £3,047,933 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MELVILLE HA |
| Locality | DALKEITH |
| Post town | Edinburgh |
| Postcode | EH22 1AZ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM11 East Lothian and Midlothian |
| Local authority | Midlothian |
| Electoral ward | Dalkeith |
| Westminster constituency | Midlothian |
| Delivery location | TLM73 East Lothian and Midlothian |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | R3 REPAIRS |

## CPV Codes

### Divisions

- 45 - Construction work

### Codes

- 45211000 - Construction work for multi-dwelling buildings and individual houses

## Release History

- 8 Feb 2024 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB498303
- 24 Aug 2023 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG486728

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG486728&idx=1
  24th August 2023 - Guidance Notes for completing the SPD
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG486728&idx=2
  24th August 2023 - SPD 1.3 Document
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG486728
  Reactive Repairs & Void Maintenance - Melville Housing Association are procuring the services of 2Nr appropriately qualified and resourced contractors to deliver our Reactive Repairs service to 2080 social housing properties and also our void property services which equates to roughly 110 voids properties per year. Two separate contractors will be appointed, one for voids and one for reactive repairs. BOTH contractors may be called upon, during busier periods, to help with reactive repairs OR Voids so rates/Price Per Property will be requested for both lots. The housing stock is located in the Midlothian area generally and the contract will be for a period of 3 years plus an optional further 2 years. The start date for both lots will be 1 April 2024.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB498303
  Reactive Repairs & Void Maintenance - Melville Housing Association are procuring the services of 2Nr appropriately qualified and resourced contractors to deliver our Reactive Repairs service to 2080 social housing properties and also our void property services which equates to roughly 110 voids properties per year. Two separate contractors will be appointed, one for voids and one for reactive repairs. BOTH contractors may be called upon, during busier periods, to help with reactive repairs OR Voids so rates/Price Per Property will be requested for both lots. The housing stock is located in the Midlothian area generally and the contract will be for a period of 3 years plus an optional further 2 years. The start date for both lots will be 1 April 2024.

## Notice URLs

- http://
- http://www.melville.org.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000742678

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000742678. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000742678.json.
