---
title: "ICT Infrastructure and Managed Service Support"
ocid: "ocds-r6ebe6-0000744637"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000744637"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000744637.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000744637.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "PINEVIEW HOUSING ASSOCIATION LTD"
published: "2023-12-01"
---

# ICT Infrastructure and Managed Service Support

Buyer: PINEVIEW HOUSING ASSOCIATION LTD  
Current stage: Award  
OCID: ocds-r6ebe6-0000744637

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000744637)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000744637.json)

## Summary

The Pineview Housing Association Ltd, based in Glasgow, UK, has recently completed a public procurement process for the provision of ICT Infrastructure and Managed Service Support. The procurement was classified under the industry category of Housing and community amenities. The tender, named "ICT Infrastructure and Managed Service Support," was conducted using an open procedure. Tecnica Ltd was awarded the contract for this procurement, which is now in the active status and will run until the signed date of 1st December 2023.

This opportunity can benefit businesses that provide ICT infrastructure support services, including telephony services. Small and medium enterprises (SMEs) are particularly well-suited to compete for this contract. The procurement stage has progressed from the tender phase to the award phase. Interested businesses can review the tender documents and submission requirements on the Public Contracts Scotland website. The contract period allows for up to a 2-year extension, providing long-term growth potential for successful providers in this competitive procurement process.

## Notice

Provision of ICT Managed Service

### Lot Information

Lot 1

Pineview Housing Association are looking for an external provider to supply ICT infrastructure support services, including telephony services, to ensure that systems are secure, robust and that any related issues are resolved in a timely manner. ICT Service Desk facilities and proactive monitoring of the systems will form part of the overall service.

Renewal: Up to 2 year extension.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC493959 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Dec 2023 |
| Submission deadline | 25 Oct 2023 |
| Future notice date | Not specified |
| Award date | 1 Dec 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PINEVIEW HOUSING ASSOCIATION LTD |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G15 7QR |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Drumchapel/Anniesland |
| Westminster constituency | Glasgow West |
| Delivery location | TLM82 Glasgow City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TECNICA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 1 Dec 2023 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC493959
- 13 Sep 2023 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP488248

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP488248&idx=2
  13th September 2023 - ICT Infrastructure & Managed Support - SPD
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP488248&idx=1
  13th September 2023 - ICT Infrastructure and Managed Support - Tender Brief
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP488248
  ICT Infrastructure and Managed Service Support - Provision of ICT Managed Service
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC493959
  ICT Infrastructure and Managed Service Support - Provision of ICT Managed Service

## Notice URLs

- http://
- http://www.pineview.org.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000744637

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000744637. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000744637.json.