---
title: "2023 - Aberdeen City - Whole Family Support Services"
ocid: "ocds-r6ebe6-0000746207"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000746207"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000746207.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000746207.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "ABERDEEN CITY COUNCIL"
published: "2024-09-02"
---

# 2023 - Aberdeen City - Whole Family Support Services

Buyer: ABERDEEN CITY COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000746207

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## Summary

Aberdeen City Council has awarded contracts for their "2023 - Aberdeen City - Whole Family Support Services" procurement. The tender aims to provide integrated support services for children, young people (ages 0-18), and families within the Aberdeen City boundary, including temporary out-of-city arrangements. The awards include three lots: "Fit Like Family Wellbeing", "Targeted Family Support", and "Priority Families". These contracts focus on early intervention for families exposed to trauma, children in conflict with the law, children on the edge of care, and children with disabilities. The procurement followed an open procedure using MEAT (Most Economically Advantageous Tender) criteria, with an emphasis on quality to price ratio at 80:20. Key dates include the signing of contracts from April to August 2024, with an initial term of two years and options for three one-year extensions.

This tender opens substantial business growth opportunities, particularly for service providers specialising in family and child support services. Relevant firms include those experienced in addressing complex family issues, providing integrated social work supports, and offering early intervention services. Notably, "Action for Children" secured the "Priority Families" contract, while "Children 1st" and "Includem" were awarded "Fit Like Family Wellbeing" and "Targeted Family Support" respectively. SMEs with a robust track record in community-based support, mental health services, or those capable of working with neurodiverse populations could find this procurement particularly beneficial. Additionally, firms offering extended services such as financial and practical assistance, family well-being support, and youth engagement programmes are well-suited to these opportunities.

## Notice

Aberdeen City Council is seeking to commission whole family support services. The aim is to provide a more integrated approach of support provisions to children, young people (0-18 years) and families whose home address is within the Aberdeen City boundary and times when a child is living outside on a temporary basis. To strengthen and coordinate early intervention services to children, young people, and families with the following needs: -Families exposed to trauma -Children in conflict with the law -Children on the edge of care -Children with disabilities As part of the stakeholder engagement, those with lived experience were asked to complete a short questionnaire (supported by their services). The themes which were identified as important to those with lived experience included: -Support Services in community -Emotional support for parents and children -Affordable activities for Children -Financial and practical support -Support with children who are not attending school -Early mental health support -Support with sensory needs and children with neurodiversity/ learning disability The contract term is for two years with a three-year optional extension (2+1+1+1).

### Lot Information

Fit Like Family Wellbeing

Aberdeen City Council require a Service Provider to provide a service for: 1.Fit Like Family Wellbeing Team 2.New Scots Early Involvement Support The Service Provider will work with the Fit Like Partnership to deliver on the core aims and principles in a coordinated integrated system of support. Meeting families where they are at and offer support with a family first, strength-based approach. The Service Provider will provide targeted help for families, children and young people which reduce the need for social work by supporting their identified needs, including but not limited to: -Parenting routines and boundaries, financial concerns, lack of access to employability skills, unsatisfactory living conditions and low-level mental health issues impacting on confidence and self-esteem. -Providing whole family support to families with children who have unmet additional support needs which are social in nature and require support to avoid escalation into Social Work with Disabilities team. Working in collaboration with local improvement groups to improve pathways and support for children and their families with ASN & Disabilities. Examples of the level of need include (but are not limited to): -a young person/child and family with a diagnosis/awaiting diagnosis; -where there is more than one child/young person in the household with a disability; -where parents need help in managing routines. These services are not aimed at children and young people who could be described as "struggling at school". -Supporting children and young people to re-engage with education/life when their mental health/life circumstances get in the way -Support to young people who are impacted directly or indirectly by alcohol and substance use -Children & Young people Mental health issues (anxiety & Low mood) & emotional regulation support -Family Stress, behavioural support needs, child parent violence, self-injury -Access to social activities, peer interaction -Sibling needs - whole family support -Separated Families, working across households and considering the needs of blended families and their children's needs. -Families advocating their child's needs and navigate the systems to ensure that they can access the right support. -Practical help, and transport support. -Financial advice supporting families access wider care services -Linking in with community supports to facilitate soft touch connection for parents. Maximum total funding for 5 years including optional extensions (2+1+1+1) is GBP3079613

Targeted Family Support

Aberdeen City Council require targeted help for families, children and young people services are those which reduce the need for social work Intervention with children, young people and their families by supporting those: -at the margin of statutory social work involvement -at risk of becoming looked after by the local authority and/or subject to compulsory measures from the Children's Panel -who need continued support following a period of social work involvement -Children/young people in Conflict with the Law Based on current service provision and an expectation that more efficient ways of working will generate more capacity, Service Providers will be expected to work with a minimum of 93 services users at any one time.. Annual contract value GBP400500. Initial two year term, plus 3x1 year optional extensions, i.e., 2+1+1+1. Maximum estimated contract value of GBP2002500 for full 5 years.

Priority Families

Aberdeen City Council is seeking to procure a Priority Families Service. The key aim is to: Improve whole family outcomes through the delivery of family intervention support to families affected by complex and multiple issues which impact on their life outcomes. Families will be resident in Aberdeen City Council tenancies and be affected by a range of adverse issues and life experiences which impact on their ability to achieve successful life outcomes. The service will provide a significant opportunity for referred families to take time to reflect, assess and commit to proactively build on their strengths to make the necessary changes to improve their lives. Referral criteria will typically include anti-social and/or risk-taking behaviour including exploitation, offending, poor mental health/long- term low mood significantly impacting on self-motivation, family functioning and ability to carry out tasks, family breakdown, child/adult conflict, low school attendance and exclusions, communication issues, social isolation, trauma and poor parenting experience. There are 3 key features to the model to which the successful Service Provider will adhere: 1.Intensive and consistent support by a dedicated Practitioner, appropriate to the level of assessed need. 2.Small caseloads to ensure Practitioners have the necessary capacity and time to dedicate to families and avoid drift. 3.A persistent, assertive and practical, hands-on approach to sustaining engagement, support and continued progress.. Maximum budget for 5 years including optional extensions (2+1+1+1) is GBP1948114.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP513284 |
| Notice type | OJEU - F21 - Social And other Specific Services (Public Contracts) |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Sep 2024 |
| Submission deadline | 17 Nov 2023 |
| Future notice date | Not specified |
| Award date | 30 Apr 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,036,312 |
| Lots value | £7,036,312 |
| Awards value | Not specified |
| Contracts value | £5,299,227 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ABERDEEN CITY COUNCIL |
| Locality | ABERDEEN |
| Post town | Aberdeen |
| Postcode | AB16 5GB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM5 North Eastern Scotland |
| ITL 3 | TLM50 Aberdeen City and Aberdeenshire |
| Local authority | Aberdeen City |
| Electoral ward | Midstocket/Rosemount |
| Westminster constituency | Aberdeen North |
| Delivery location | TLM50 Aberdeen City and Aberdeenshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | ACTION FOR CHILDREN; CHILDREN 1ST; INCLUDEM |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 2 Sep 2024 at 00:00 - Award - OJEU - F21 - Social And other Specific Services (Public Contracts) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP513284
- 9 Oct 2023 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT489981
- 9 Oct 2023 at 00:00 - Tender - OJEU - F21 - Social And other Specific Services (Public Contracts) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT489974

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT489974
  2023 - Aberdeen City - Whole Family Support Services - Aberdeen City Council is seeking to commission whole family support services. The aim is to provide a more integrated approach of support provisions to children, young people (0-18 years) and families whose home address is within the Aberdeen City boundary and times when a child is living outside on a temporary basis. To strengthen and coordinate early intervention services to children, young people, and families with the following needs: -Families exposed to trauma -Children in conflict with the law -Children on the edge of care -Children with disabilities As part of the stakeholder engagement, those with lived experience were asked to complete a short questionnaire (supported by their services). The themes which were identified as important to those with lived experience included: -Support Services in community -Emotional support for parents and children -Affordable activities for Children -Financial and practical support -Support with children who are not attending school -Early mental health support -Support with sensory needs and children with neurodiversity/ learning disability The contract term is for two years with a three-year optional extension (2+1+1+1).
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP513284
  2023 - Aberdeen City - Whole Family Support Services - Aberdeen City Council is seeking to commission whole family support services. The aim is to provide a more integrated approach of support provisions to children, young people (0-18 years) and families whose home address is within the Aberdeen City boundary and times when a child is living outside on a temporary basis. To strengthen and coordinate early intervention services to children, young people, and families with the following needs: -Families exposed to trauma -Children in conflict with the law -Children on the edge of care -Children with disabilities As part of the stakeholder engagement, those with lived experience were asked to complete a short questionnaire (supported by their services). The themes which were identified as important to those with lived experience included: -Support Services in community -Emotional support for parents and children -Affordable activities for Children -Financial and practical support -Support with children who are not attending school -Early mental health support -Support with sensory needs and children with neurodiversity/ learning disability The contract term is for two years with a three-year optional extension (2+1+1+1).

## Notice URLs

- http://
- http://www.aberdeencity.gov.uk
- http://www.publictendersscotland.publiccontractsscotland.gov.uk
- http://www.scotcourts.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000746207

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000746207. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000746207.json.