---
title: "Provision of a Carers Advice, Information and Support Service"
ocid: "ocds-r6ebe6-0000748058"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000748058"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000748058.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000748058.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "INVERCLYDE COUNCIL"
published: "2024-03-13"
---

# Provision of a Carers Advice, Information and Support Service

Buyer: INVERCLYDE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000748058

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## Summary

The Inverclyde Council has awarded a contract for the provision of a Carers Advice, Information and Support Service. The contract was signed on 29th February 2024, with a total value of £1,474,975 GBP. The procurement process was undertaken through an open procedure, and the main procurement category is services. The Council aims to deliver support to Carers within the Inverclyde area, focusing on service delivery, carer involvement, and quality assurance. The contract includes opportunities for businesses to provide services such as stress management therapies, promoting well-being, and facilitating access to social opportunities.

This tender presents an opportunity for businesses, particularly small and medium enterprises (SMEs), to engage in providing essential support services to Carers in Inverclyde. The contract duration extends from 1st May 2024 to 30th April 2027 with optional extensions up to 30th April 2029. Businesses interested in social and specific services, including those with expertise in counselling, training, and financial maximisation, are well-suited to compete. The Inverclyde Council has highlighted the importance of social value, fair work practices, and community benefits as key aspects of this procurement process, providing a holistic opportunity for businesses to contribute positively to society while growing their operations.

## Notice

Inverclyde Council operating through a Health and Social Care Partnership has a statutory obligation to provide an advice, information and support service to Carers in Inverclyde under the Carers (Scotland) Act 2016 & Scotland's Carers Charter published in 2018.

### Lot Information

Lot 1

The Service is required to be local service user led and managed providing support to Carers (including Young Carers) living within the boundary of the local authority area including those with protected characteristics under the terms of the Equality Act 2010. The service to be provided will include (but not limited to): - Information and Advice; - Stress management therapies; - Promotion of wellbeing; - Providing access to social opportunities; - Facilitating Supportive peer Groups; - Counselling; - Facilitating access to Health and Social care support; - Supporting Carers through hospital discharge; - Facilitating and Accessing short breaks; - Financial Maximisation; - Training; - Completion of Adult Carer Support Plans; - Completion of Young carers Statements. Award Criteria: Quality criterion: Service Delivery / Weighting: 15 Quality criterion: Carer Involvement / Weighting: 15 Quality criterion: Quality Assurance / Weighting: 12.5 Quality criterion: Workforce / Weighting: 10 Quality criterion: Complaints Process/Procedure / Weighting: 2.5 Quality criterion: Phase Out & Exit Strategy / Weighting: 2.5 Quality criterion: Fair Work First / Weighting: 1.5 Quality criterion: Social Value / Weighting: 1 Price / Weighting: 40. The Duration at 'II.2.7' is the initial period. Option to extend at the sole discretion of Inverclyde Council, for 12 months to 30th April 2028, and further extend for 12 months to 30th April 2029. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR500850 |
| Notice type | OJEU - F21 - Social And other Specific Services (Public Contracts) |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Mar 2024 |
| Submission deadline | 15 Dec 2023 |
| Future notice date | Not specified |
| Award date | 29 Feb 2024 |
| Contract period | 1 May 2024 - 30 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,515,000 |
| Lots value | £1,515,000 |
| Awards value | Not specified |
| Contracts value | £1,474,975 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | INVERCLYDE COUNCIL |
| Locality | GREENOCK |
| Post town | Paisley |
| Postcode | PA15 1LX |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Inverclyde |
| Electoral ward | Inverclyde North |
| Westminster constituency | Inverclyde and Renfrewshire West |
| Delivery location | TLM83 Inverclyde, East Renfrewshire, and Renfrewshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNITY ENTERPRISE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85320000 - Social services

## Release History

- 13 Mar 2024 at 00:00 - Award - OJEU - F21 - Social And other Specific Services (Public Contracts) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR500850
- 15 Nov 2023 at 00:00 - Tender - OJEU - F21 - Social And other Specific Services (Public Contracts) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV492693

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV492693
  Provision of a Carers Advice, Information and Support Service - Inverclyde Council operating through a Health and Social Care Partnership has a statutory obligation to provide an advice, information and support service to Carers in Inverclyde under the Carers (Scotland) Act 2016 & Scotland's Carers Charter published in 2018.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR500850
  Provision of a Carers Advice, Information and Support Service - Inverclyde Council operating through a Health and Social Care Partnership has a statutory obligation to provide an advice, information and support service to Carers in Inverclyde under the Carers (Scotland) Act 2016 & Scotland's Carers Charter published in 2018.

## Notice URLs

- http://
- http://www.inverclyde.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000748058
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000748058. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000748058.json.