---
title: "Paragon HA - IT Infrastructure and Support Services"
ocid: "ocds-r6ebe6-0000748431"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000748431"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000748431.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000748431.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "PARAGON HOUSING ASSOCIATION"
published: "2024-10-08"
---

# Paragon HA - IT Infrastructure and Support Services

Buyer: PARAGON HOUSING ASSOCIATION  
Current stage: Award  
OCID: ocds-r6ebe6-0000748431

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000748431)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000748431.json)

## Summary

Paragon Housing Association has awarded a contract for IT infrastructure and support services, essential for their daily operations, to KICK ICT. The contract, identified by the tender ID "ESP 4751," covers a three-year term starting from 10 January 2024 with an option to extend it for an additional two years, dependent on satisfactory performance. The procurement, conducted as an open procedure under the industry category of housing and community amenities, serves the location of Paragon Housing Association Limited, Invergrange House, Station Road, Grangemouth, FK3 8DG. Key dates included the tender's conclusion on 27 November 2023 and the contract's start date in January 2024, with a total contract value of £60,000 GBP.

This tender offers significant growth opportunities for businesses providing comprehensive ICT support services, particularly small and medium enterprises (SMEs). KICK ICT’s successful bid highlights the region's demand for robust IT solutions capable of supporting housing associations' diverse needs. Businesses specialising in IT infrastructure, managed services, and support can find similar opportunities advantageous, especially those able to offer consistent performance and integrate flexible options for hardware and software procurement over the contract’s duration. These contracts can set a precedent for long-term partnerships and future renewals, fostering growth and market presence within the public sector.

## Notice

Paragon HA require a reliable service provider to provide ICT Support Services over the next three years to support their day to day business operations

### Lot Information

Lot 1

Full description is contained within the procurement documents. This contract is for three years with an option to extend for a further two years (on an annual basis) subject to satisfactory performance by the service provider.

Options: There is a possibility that ad-hoc software and hardware may be required over the 5 year maximum duration of the contract

Renewal: There is an option to extend the contract for a further 2 years. The earliest date for re-tender will be third quarter 2026

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT515712 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Oct 2024 |
| Submission deadline | 27 Nov 2023 |
| Future notice date | Not specified |
| Award date | 10 Jan 2024 |
| Contract period | Not specified |
| Recurrence | Between 2026 and 2028. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PARAGON HOUSING ASSOCIATION |
| Locality | GRANGEMOUTH |
| Post town | Falkirk and Stirling |
| Postcode | FK3 8DG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM12 Falkirk |
| Local authority | Falkirk |
| Electoral ward | Grangemouth |
| Westminster constituency | Alloa and Grangemouth |
| Delivery location | TLM76 Falkirk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KICK ICT |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 50312600 - Maintenance and repair of information technology equipment
- 72222300 - Information technology services
- 72267100 - Maintenance of information technology software

## Release History

- 8 Oct 2024 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT515712
- 27 Oct 2023 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT491334

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491334&idx=1
  27th October 2023 - Invitation To Tender (ITT)
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT491334
  Paragon HA - IT Infrastructure and Support Services - Paragon HA require a reliable service provider to provide ICT Support Services over the next three years to support their day to day business operations
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT515712
  Paragon HA - IT Infrastructure and Support Services - Paragon HA require a reliable service provider to provide ICT Support Services over the next three years to support their day to day business operations

## Notice URLs

- http://
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000748431
- https://paragonha.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000748431. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000748431.json.
