--- title: "PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES" ocid: "ocds-r6ebe6-0000748606" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000748606" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000748606.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000748606.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "UNIVERSITY OF GLASGOW" published: "2024-03-20" --- # PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES Buyer: UNIVERSITY OF GLASGOW Current stage: Award OCID: ocds-r6ebe6-0000748606 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000748606) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000748606.json) ## Summary The University of Glasgow has issued a tender for the provision of a contract for managed security services under an open procurement method. The tender, with the title "PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES," aims to enhance cybersecurity posture over a 3-year period, with the opportunity to extend for additional periods. The deadline for submissions is November 27, 2023. The University is seeking partners for Security Operations Centre services, Incident Response, Threat Hunting, and Intelligence. The procurement is in the services category and is located in Glasgow, UK. This tender presents a lucrative opportunity for businesses specializing in cybersecurity services to collaborate with the University of Glasgow. Companies with expertise in Security Operations Centre services, Incident Response, Threat Hunting, and Threat Intelligence are well-suited to compete. The tender process is currently in the active stage, with the bidding deadline approaching. Interested parties are encouraged to review the detailed tender documents for submission guidelines and specific requirements to align their offerings with the University's cybersecurity needs. ## Notice PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES FOR THE PERIOD OF 3 YEARS WITH THE OPTION TO EXTEND FOR TWO PERIODS OF 12 MONTHS EACH WITH BREAKPOINTS AT EACH 12 MONTH INTERVAL. Tender documents available from Public Contracts Scotland. Tender returns should be submitted via Public Contracts Scotland, no paper copies will be accepted. Should paper tenders be submitted, they will be rejected. Further to this any questions or communications regarding individual tender exercises must be sent via the Public Contracts Scotland Portal. Tender queries received through any other channel will not be answered. Should users of Public Contracts Scotland have any problems with the web site they should contact website Support Desk, contact details can be found by following the 'Contact Us' option on the left hand menu at http://www.publiccontractsscotland.gov.uk/default.aspx ### Lot Information Lot 1 PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES FOR THE PERIOD OF 3 YEARS WITH THE OPTION TO EXTEND FOR TWO PERIODS OF 12 MONTHS EACH WITH BREAKPOINTS AT EACH 12 MONTH INTERVAL. The UofG Information Security team establishes the policy, toolset, and oversight for robust defence against cyber threats. Cyber security alerts are generated around the clock, given the University's extensive online operations. The University has adopted Office 365 Education A5 Licensing and currently leverages Microsoft Sentinel as a SIEM and alerting tool. In addition to Sentinel's native and Microsoft 365 Defender alerts, we also incorporate Suricata IDS and select Windows log-based events. These are likewise accessible to UofG staff through the console. We necessitate services encompassing Security Operations Centre with Microsoft XDR capabilities as well as an Incident Response retainer to bolster our cybersecurity posture. A partner is required assist with the operations and engineering tasks associated with the monitoring of this system in a 24x7x365 fashion. Actioning agreed alerts according to UofG playbook specifications (this could include a wide range of responses including, isolation machine with malware, flagging email accounts as compromised, initiating remote forensic investigations) We are also seeking a partner to provide additional Threat Hunting, Threat Intelligence and advice on security best practice and design for gathering further security telemetry from a diverse set of technologies such as additional server-based log sources, Sophos Central, Cisco Firepower and InfoBlox. To help us further increase our visibility and security posture. We additionally require Incident Response capability to be offered via retainer. Refer to ITT document for detailed specification. Renewal: OPTION TO EXTEND FOR TWO PERIODS OF 12 MONTHS EACH ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR501312 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Mar 2024 | | Submission deadline | 27 Nov 2023 | | Future notice date | Not specified | | Award date | 20 Mar 2024 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,800,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF GLASGOW | | Locality | GLASGOW | | Post town | Glasgow | | Postcode | G12 8QQ | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM32 Glasgow City | | Local authority | Glasgow City | | Electoral ward | Hillhead | | Westminster constituency | Glasgow North | | Delivery location | TLM82 Glasgow City | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72212732 - Data security software development services ## Release History - 20 Mar 2024 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR501312 - 26 Oct 2023 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT491304 ## Documents - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491304&idx=15 16th November 2023 - REPLACED FILE: PURCH2317 PCS Questions V4 as at 16.11.2023 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491304&idx=16 16th November 2023 - REPLACED FILE: PURCH2317 PCS Questions V4 as at 16.11.2023 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491304&idx=13 16th November 2023 - REPLACED FILE: PURCH2317 PCS Questions V3 as at 10.11.2023 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491304&idx=11 14th November 2023 - PURCH2317 Invitation to Tender Goods or Services - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491304&idx=14 14th November 2023 - PURCH2317 Invitation to Tender Goods or Services with revised cyber security code to be used for SAQ - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491304&idx=12 10th November 2023 - REPLACED FILE: PURCH2317 PCS Questions V3 as at 10.11.2023 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491304&idx=10 10th November 2023 - PCS Questions and Answers Spreadsheet as at 10.11.2023 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491304&idx=8 10th November 2023 - PURCH2317 Invitation to Tender Goods or Services - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491304&idx=9 10th November 2023 - PCS Questions and Answers Spreadsheet as at 10.11.2023 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491304&idx=1 9th November 2023 - PURCH2317 Invitation to Tender Goods or Services - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491304&idx=2 26th October 2023 - PURCH2317 - Agreement for the Purchase of Goods and Services - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491304&idx=3 26th October 2023 - PURCH2317 - C&SRM Template - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491304&idx=4 26th October 2023 - PURCH2317 - C&SRM Stakeholder Feedback Form Brief 0-5 (1) - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491304&idx=5 26th October 2023 - PURCH2317 - CODE OF CONDUCT - FINAL - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491304&idx=6 26th October 2023 - PURCH2317 Non-compliance template - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491304&idx=7 26th October 2023 - PURCH2317 SPD Qualification - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT491304 PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES - PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES FOR THE PERIOD OF 3 YEARS WITH THE OPTION TO EXTEND FOR TWO PERIODS OF 12 MONTHS EACH WITH BREAKPOINTS AT EACH 12 MONTH INTERVAL. Tender documents available from Public Contracts Scotland. Tender returns should be submitted via Public Contracts Scotland, no paper copies will be accepted. Should paper tenders be submitted, they will be rejected. Further to this any questions or communications regarding individual tender exercises must be sent via the Public Contracts Scotland Portal. Tender queries received through any other channel will not be answered. Should users of Public Contracts Scotland have any problems with the web site they should contact website Support Desk, contact details can be found by following the 'Contact Us' option on the left hand menu at http://www.publiccontractsscotland.gov.uk/default.aspx - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR501312 PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES - PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES FOR THE PERIOD OF 3 YEARS WITH THE OPTION TO EXTEND FOR TWO PERIODS OF 12 MONTHS EACH WITH BREAKPOINTS AT EACH 12 MONTH INTERVAL. Tender documents available from Public Contracts Scotland. Tender returns should be submitted via Public Contracts Scotland, no paper copies will be accepted. Should paper tenders be submitted, they will be rejected. Further to this any questions or communications regarding individual tender exercises must be sent via the Public Contracts Scotland Portal. Tender queries received through any other channel will not be answered. Should users of Public Contracts Scotland have any problems with the web site they should contact website Support Desk, contact details can be found by following the 'Contact Us' option on the left hand menu at http://www.publiccontractsscotland.gov.uk/default.aspx ## Notice URLs - http:// - http://www.gla.ac.uk/ - http://www.publiccontractsscotland.gov.uk/ - http://www.publiccontractsscotland.gov.uk/default.aspx - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000748606 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000748606. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000748606.json.