--- title: "New Mobilising System" ocid: "ocds-r6ebe6-0000750037" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000750037" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000750037.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000750037.json" source: "Public Contracts Scotland" current_stage: "Planning" buyer: "SCOTTISH FIRE AND RESCUE SERVICE" published: "2023-11-10" --- # New Mobilising System Buyer: SCOTTISH FIRE AND RESCUE SERVICE Current stage: Planning OCID: ocds-r6ebe6-0000750037 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000750037) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000750037.json) ## Summary The Scottish Fire and Rescue Service is planning a procurement process for a new Mobilising System. This opportunity falls under the industry category of 'Public order and safety' and is currently in the planning stage. The location for this tender is headquarters in Cambuslang, UK. The buyer, Scottish Fire and Rescue Service, aims to issue the Invitation to Tender by 22nd November 2023. This tender for a new Mobilising System by the Scottish Fire and Rescue Service presents growth opportunities for businesses offering services related to emergency response systems and technology solutions. Companies providing telephony services, call recording and storage systems, as well as staff training programs could find this tender well-suited for their expertise. The procurement method planned for this opportunity is the Open Procedure. ## Notice SFRS is seeking to procure a new externally hosted mobilising solution based on a commercial, off the shelf (COTS) solution or platform to support the SFRS in meeting its commitments and to assist in delivering on its strategic objectives. The scope of the New Mobilising System will include for the following as a minimum: - Facilitate the answering of emergency calls, aid control operators in ascertaining the location and nature of emergencies and initiate the mobilisation of appropriate resources. - Provide management of telephony and radio calls, provide a facility to manage incident activity and to mobilise and control resources associated with all SFRS operations. - Provide management information and reporting systems, and call recording and storage systems for control operator activity. - Analysis, review and re-engineering of business processes, teams and data supported by the new technology. - Design and delivery of a staff training programme for operators, users, and those who interact with the system. - Provision of 999 telephony ### Lot Information Lot 1 SFRS are a national organisation delivering front-line services locally from three strategically positioned hubs, or Service Delivery Areas (SDA) based in the North, West and East of Scotland. SFRS is seeking to procure a new externally hosted mobilising solution based on a commercial, off the shelf (COTS) solution or platform to support the SFRS in meeting its commitments and to assist in delivering on its strategic objectives. The scope of the New Mobilising System will include for the following as a minimum: - Facilitate the answering of emergency calls, aid control operators in ascertaining the location and nature of emergencies and initiate the mobilisation of appropriate resources. - Provide management of telephony and radio calls, provide a facility to manage incident activity and to mobilise and control resources associated with all SFRS operations. - Provide management information and reporting systems, and call recording and storage systems for control operator activity. - Analysis, review and re-engineering of business processes, teams and data supported by the new technology. - Design and delivery of a staff training programme for operators, users, and those who interact with the system. - Provision of 999 telephony. SFRS will be making use of the Open Procedure for this requirement and are aiming to issue the ITT by 22nd November 2023. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV492363 | | Notice type | OJEU - F1 - Prior Information Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Nov 2023 | | Submission deadline | Not specified | | Future notice date | 22 Nov 2023 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SCOTTISH FIRE AND RESCUE SERVICE | | Locality | CAMBUSLANG | | Post town | Glasgow | | Postcode | G72 7NA | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM9 Southern Scotland | | ITL 3 | TLM95 South Lanarkshire | | Local authority | South Lanarkshire | | Electoral ward | Cambuslang East | | Westminster constituency | Rutherglen | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 35 - Security, fire-fighting, police and defence equipment - 42 - Industrial machinery - 72 - IT services: consulting, software development, Internet and support ### Codes - 35710000 - Command, control, communication and computer systems - 35711000 - Command, control, communication systems - 42961000 - Command and control system - 72222300 - Information technology services ## Release History - 10 Nov 2023 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV492363 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV492363 New Mobilising System - SFRS is seeking to procure a new externally hosted mobilising solution based on a commercial, off the shelf (COTS) solution or platform to support the SFRS in meeting its commitments and to assist in delivering on its strategic objectives. The scope of the New Mobilising System will include for the following as a minimum: - Facilitate the answering of emergency calls, aid control operators in ascertaining the location and nature of emergencies and initiate the mobilisation of appropriate resources. - Provide management of telephony and radio calls, provide a facility to manage incident activity and to mobilise and control resources associated with all SFRS operations. - Provide management information and reporting systems, and call recording and storage systems for control operator activity. - Analysis, review and re-engineering of business processes, teams and data supported by the new technology. - Design and delivery of a staff training programme for operators, users, and those who interact with the system. - Provision of 999 telephony ## Notice URLs - http:// - http://firescotland.gov.uk - http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=750037 - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000750037 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000750037. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000750037.json.