---
title: "Provision of an Electronic Point of Sale (EPOS) system for Inverness Castle"
ocid: "ocds-r6ebe6-0000750106"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000750106"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000750106.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000750106.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "HIGH LIFE HIGHLAND"
published: "2024-08-21"
---

# Provision of an Electronic Point of Sale (EPOS) system for Inverness Castle

Buyer: HIGH LIFE HIGHLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000750106

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## Summary

High Life Highland, on behalf of The Highland Council, has completed the procurement process for the provision of an Electronic Point of Sale (EPOS) system for the Inverness Castle Experience. This project, classified under services, falls within the "Learning and leisure activities" industry category. The awarded contract entails an EPOS system that supports e-commerce purchases, retail transactions, and food and beverage sales within various areas of Inverness Castle. The procurement utilised an open procedure method, with relevant deadlines including a bid submission deadline extended to 31st December 2023 and contract signing on 20th August 2024. The contract is valued at £612,194 and will be active until April 2025, with plans for installation starting in March 2025. Key delivery locations include Inverness Castle (region UKM6), with all processes adhering to UK guidelines.

This tender offers significant opportunities for businesses specialising in retail technology solutions and hospitality systems. The successful implementation of the EPOS system by Oolio UK Ltd underscores the importance of experience and pricing in the award process, making it an ideal opportunity for other small and medium enterprises (SMEs) with similar proficiencies. Businesses capable of delivering fully integrated EPOS, ticketing, and merchandising systems may find further prospects if they partner for future tenders. The contract’s scope covering both digital and physical retail environments highlights growth potentials for firms with a focus on omnichannel retail solutions.

## Notice

On behalf of The Highland Council, High Life Highland wish to appoint a contractor to provide an Electronic Point of Sale (EPOS) system for the Inverness Castle Experience, which supports the following types of purchase: An e-commerce system that allows purchases of merchandise from the Inverness Castle Experience website Retail purchases from the Inverness Castle Experience shop, and a pop-up store within the Inverness Castle Experience Food and beverage purchases in the Inverness Castle Experience bar, cafe and restaurant areas

### Lot Information

Lot 1

On behalf of The Highland Council, High Life Highland wish to appoint a contractor to provide an Electronic Point of Sale (EPOS) system for the Inverness Castle Experience, which supports the following types of purchase: An e-commerce system that allows purchases of merchandise from the Inverness Castle Experience website Retail purchases from the Inverness Castle Experience shop, and a pop-up store within the Inverness Castle Experience Food and beverage purchases in the Inverness Castle Experience bar, cafe and restaurant areas It is intended that this system be available for installation from March 2025. Note: we are also seeking a contractor to provide a Ticketing and Merchandising system, under a separate tender, and are open to joint bids from partners who wish to offer a fully integrated EPOS, Ticketing and Merchandising system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG512571 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Aug 2024 |
| Submission deadline | 15 Dec 2023 |
| Future notice date | Not specified |
| Award date | 20 Aug 2024 |
| Contract period | 8 Jan 2024 - 30 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £612,194 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGH LIFE HIGHLAND |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV3 5SS |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness West |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM6 Highlands and Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OOLIO |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212110 - Point of sale (POS) software development services

## Release History

- 21 Aug 2024 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG512571
- 12 Dec 2023 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC494629
- 10 Nov 2023 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV492410

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV492410&idx=1
  10th November 2023 - Invitation to tender
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV492410&idx=2
  10th November 2023 - Specification
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV492410&idx=3
  10th November 2023 - List of key staff
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV492410&idx=4
  10th November 2023 - Non disclosure items
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV492410&idx=5
  10th November 2023 - Certificate of Bona Fide tendering
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV492410&idx=6
  10th November 2023 - Form of tender
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV492410&idx=7
  10th November 2023 - Conditions of contract
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV492410&idx=8
  10th November 2023 - Schedule of rates
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV492410
  Provision of an Electronic Point of Sale (EPOS) system for Inverness Castle - On behalf of The Highland Council, High Life Highland wish to appoint a contractor to provide an Electronic Point of Sale (EPOS) system for the Inverness Castle Experience, which supports the following types of purchase: An e-commerce system that allows purchases of merchandise from the Inverness Castle Experience website Retail purchases from the Inverness Castle Experience shop, and a pop-up store within the Inverness Castle Experience Food and beverage purchases in the Inverness Castle Experience bar, cafe and restaurant areas
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG512571
  Provision of an Electronic Point of Sale (EPOS) system for Inverness Castle - On behalf of The Highland Council, High Life Highland wish to appoint a contractor to provide an Electronic Point of Sale (EPOS) system for the Inverness Castle Experience, which supports the following types of purchase: An e-commerce system that allows purchases of merchandise from the Inverness Castle Experience website Retail purchases from the Inverness Castle Experience shop, and a pop-up store within the Inverness Castle Experience Food and beverage purchases in the Inverness Castle Experience bar, cafe and restaurant areas

## Notice URLs

- http://
- http://www.highlifehighland.com
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000750106
- https://www.publiccontractsscotland.gov.uk/authority

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000750106. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000750106.json.