---
title: "AA-342-22-DA SolutionCare Services and Support"
ocid: "ocds-r6ebe6-0000751178"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000751178"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000751178.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000751178.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NHS AYRSHIRE & ARRAN"
published: "2023-11-22"
---

# AA-342-22-DA SolutionCare Services and Support

Buyer: NHS AYRSHIRE & ARRAN  
Current stage: Award  
OCID: ocds-r6ebe6-0000751178

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000751178.json)

## Summary

The procurement process for the contract titled "AA-342-22-DA SolutionCare Services and Support" was awarded to Netcall Technology Limited by NHS Ayrshire & Arran. The contract falls under the Health industry category and took place in Ayr, UK. The procurement method used was a limited procedure without prior publication of a call for competition. The contract was awarded on 22nd November 2023 in an ongoing agreement invoiced annually.

This tender presents an opportunity for businesses providing comprehensive SolutionCare support services, particularly those in the Health sector. Companies offering subscription and service in speech recognition & tuning may find this tender suitable for competing. Businesses interested in ongoing service agreements and large-scale service providers are encouraged to explore this opportunity further.

## Notice

"Comprehensive SolutionCare support for the Netcall solution. Subscription and Service Speech Recognition & Tuning."

### Lot Information

Lot 1

"Comprehensive SolutionCare support for the Netcall solution. Subscription and Service Speech Recognition & Tuning."

### Procurement Information

This is a continuous agreement which is invoiced annually.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV493237 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Nov 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 22 Nov 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £79,116 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS AYRSHIRE & ARRAN |
| Locality | AYR |
| Post town | Kilmarnock |
| Postcode | KA6 6AB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM94 South Ayrshire |
| Local authority | South Ayrshire |
| Electoral ward | Maybole, North Carrick and Coylton |
| Westminster constituency | Ayr, Carrick and Cumnock |
| Delivery location | TLM94 South Ayrshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50000000 - Repair and maintenance services

## Release History

- 22 Nov 2023 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV493237

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV493237
  AA-342-22-DA SolutionCare Services and Support - "Comprehensive SolutionCare support for the Netcall solution. Subscription and Service Speech Recognition & Tuning."

## Notice URLs

- http://
- http://www.nhsaaa.net
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000751178

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000751178. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000751178.json.