---
title: "Council Digital Call Warden System - Supply, Implementation, Support and Licensing/Maintenance from Analogue to Digital Operation"
ocid: "ocds-r6ebe6-0000751717"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000751717"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000751717.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000751717.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "EAST RENFREWSHIRE COUNCIL"
published: "2024-05-30"
---

# Council Digital Call Warden System - Supply, Implementation, Support and Licensing/Maintenance from Analogue to Digital Operation

Buyer: EAST RENFREWSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000751717

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000751717.json)

## Summary

The East Renfrewshire Council is inviting bids for a contract titled "Council Digital Call Warden System – Supply, Implementation, Support and Licensing/Maintenance from Analogue to Digital Operation" in the industry category of goods. This procurement process is at the award stage with the successful supplier being Appello Smart Living Solutions. The location of the procurement is in Giffnock, UK, with the deadline for submission being 26th January 2024. The buying organisation is East Renfrewshire Council, and the contracting method is through an open procedure.

This tender opportunity for the Sheltered Housing Call Warden System presents business growth prospects for SMEs in the technology and service sectors. Companies that specialise in digital solutions, installation, and maintenance services are well-suited to compete. The contract duration is 60 months with potential extensions, offering a total budget of 514,000 GBP. With a focus on community benefits, the procurement seeks to enhance economic and social wellbeing, providing opportunities for targeted recruitment, training, work experience placements, and support for small and medium enterprises.

## Notice

East Renfrewshire Council is currently inviting bids from suitably qualified contractors for the provision of a Sheltered Housing Call Warden System. Housing Services have an obligation to switch the call warden system within these complexes from analogue to digital, which will align with the Government requirement for BT to switch off all analogue services by 2025. This tender will focus upon the Housing Services remit. This procurement will be conducted via the Public Contracts Scotland - Tender portal (PCS-T). We will apply a one stage Open procedure. Bidders must self-certify their adherence to the conditions of participation via the SPD (Scotland) in PSC-T, and may be required to submit Means of Proof before contract award. Bidders must refer to the specific requirements listed in Section III in this OJEU Contract Notice when completing the SPD in PCS-T.

### Lot Information

Lot 1

East Renfrewshire Council is currently inviting bids from suitably qualified contractors for the provision of a Sheltered Housing Call Warden System. Housing Services have an obligation to switch the call warden system within these complexes from analogue to digital, which will align with the Government requirement for BT to switch off all analogue services by 2025. This tender will focus upon the Housing Services remit. The contract will be awarded to a sole contractor after evaluation. Contracts Duration - 60 Months with 2 options to extend for up to 12 months each at sole discretion of the council. The total budget indicated below of 514,000 GBP for the duration of the contract including the 2 x 12 extension periods. 114,00 GBP of this budget including the extension periods is for the Support & Maintenance averaging around 19k GBP per annum. Excluding year 1 as part of bid.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016. Quality weighting above are sub weighting and the overall weighting for quality is 70%.

Renewal: 2 x 12 months options to exetend

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY506340 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 May 2024 |
| Submission deadline | 26 Jan 2024 |
| Future notice date | Not specified |
| Award date | 28 May 2024 |
| Contract period | Not specified |
| Recurrence | after the 60 months contract period expires we have option of 2 x 12 month extension |

## Values

| Field | Value |
| --- | --- |
| Tender value | £514,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST RENFREWSHIRE COUNCIL |
| Locality | GIFFNOCK |
| Post town | Glasgow |
| Postcode | G46 6UG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | East Renfrewshire |
| Electoral ward | Giffnock and Thornliebank |
| Westminster constituency | East Renfrewshire |
| Delivery location | TLM83 Inverclyde, East Renfrewshire, and Renfrewshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | APPELLO SMART LIVING SOLUTIONS |

## CPV Codes

### Divisions

- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 48 - Software package and information systems
- 51 - Installation services (except software)

### Codes

- 44316400 - Hardware
- 48000000 - Software package and information systems
- 48810000 - Information systems
- 51611100 - Hardware installation services

## Release History

- 30 May 2024 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY506340
- 30 Nov 2023 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV493893

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV493893
  Council Digital Call Warden System - Supply, Implementation, Support and Licensing/Maintenance from Analogue to Digital Operation - East Renfrewshire Council is currently inviting bids from suitably qualified contractors for the provision of a Sheltered Housing Call Warden System. Housing Services have an obligation to switch the call warden system within these complexes from analogue to digital, which will align with the Government requirement for BT to switch off all analogue services by 2025. This tender will focus upon the Housing Services remit. This procurement will be conducted via the Public Contracts Scotland - Tender portal (PCS-T). We will apply a one stage Open procedure. Bidders must self-certify their adherence to the conditions of participation via the SPD (Scotland) in PSC-T, and may be required to submit Means of Proof before contract award. Bidders must refer to the specific requirements listed in Section III in this OJEU Contract Notice when completing the SPD in PCS-T.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY506340
  Council Digital Call Warden System - Supply, Implementation, Support and Licensing/Maintenance from Analogue to Digital Operation - East Renfrewshire Council is currently inviting bids from suitably qualified contractors for the provision of a Sheltered Housing Call Warden System. Housing Services have an obligation to switch the call warden system within these complexes from analogue to digital, which will align with the Government requirement for BT to switch off all analogue services by 2025. This tender will focus upon the Housing Services remit. This procurement will be conducted via the Public Contracts Scotland - Tender portal (PCS-T). We will apply a one stage Open procedure. Bidders must self-certify their adherence to the conditions of participation via the SPD (Scotland) in PSC-T, and may be required to submit Means of Proof before contract award. Bidders must refer to the specific requirements listed in Section III in this OJEU Contract Notice when completing the SPD in PCS-T.

## Notice URLs

- http://
- http://www.eastrenfrewshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000751717
- https://www.publictendersscotland.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000751717. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000751717.json.