---
title: "CallTouch ICCS Support, Maintenance and Associated Services"
ocid: "ocds-r6ebe6-0000751912"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000751912"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000751912.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000751912.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH POLICE AUTHORITY"
published: "2023-11-29"
---

# CallTouch ICCS Support, Maintenance and Associated Services

Buyer: SCOTTISH POLICE AUTHORITY  
Current stage: Award  
OCID: ocds-r6ebe6-0000751912

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000751912)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000751912.json)

## Summary

The Scottish Police Authority has awarded a contract for CallTouch ICCS Support, Maintenance, and Associated Services to NEC Software Solutions UK Limited. The contract, valued at £250,481.55, was signed on November 3, 2023. The procurement stage is complete, following an open procedure. The contract falls under the services category and was awarded within the context of the CCS Vertical Application Solutions Framework RM6259 Lot 5 Blue light Solutions. The award notice can be accessed through this link. The buying organisation is the Scottish Police Authority, located in Glasgow, UK.

This procurement process presents an opportunity for businesses, particularly those providing support services in public order and safety, to compete for contracts. Companies specialising in software solutions and support services may find this tender well-suited for business growth. The tender process has concluded, but future opportunities may arise for organisations aiming to expand their presence in the public safety domain.

## Notice

CallTouch ICCS Support, Maintenance and Associated Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV493815 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Nov 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Nov 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £250,481 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH POLICE AUTHORITY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G51 1DZ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Govan |
| Westminster constituency | Glasgow South West |
| Delivery location | TLM71 Angus and Dundee City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEC SOFTWARE SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72611000 - Technical computer support services

## Release History

- 29 Nov 2023 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV493815

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV493815
  CallTouch ICCS Support, Maintenance and Associated Services - CallTouch ICCS Support, Maintenance and Associated Services

## Notice URLs

- http://
- http://www.spa.police.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000751912

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000751912. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000751912.json.