---
title: "National webinar delivery for Business Gateway"
ocid: "ocds-r6ebe6-0000752515"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000752515"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000752515.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000752515.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "BUSINESS GATEWAY"
published: "2024-03-18"
---

# National webinar delivery for Business Gateway

Buyer: BUSINESS GATEWAY  
Current stage: Award  
OCID: ocds-r6ebe6-0000752515

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## Summary

The Business Gateway has completed an open procurement process for the delivery of national webinars. The procurement stage is the award, and the buying organization is Business Gateway located in Edinburgh, UK. The contract title is "National webinar delivery for Business Gateway" falling under the services category in the industry. The contract involves two lots, Business Skills and Digital Skills, with a three-year duration from 2024 to 2027. The appointed suppliers for the two lots are NSDesign Ltd and CJM Project Financial Management Ltd along with Business Development Advisers Ltd. The contract value is GBP 146,880 per lot, with a fixed rate of GBP 340.00 per webinar delivery.

This tender for national webinar delivery by Business Gateway offers business growth opportunities for suppliers in the services industry. Businesses, especially small and medium enterprises (SMEs), involved in professional webinar delivery would be well-suited to compete. The procurement method is an open procedure, and suppliers are required to deliver webinars on various topics to up to 250 attendees. There is an emphasis on maintaining content quality, client interaction, and real-time evaluation. The contract period is structured on a 1+1+1 basis, renewable annually upon funding confirmation until March 2027.

## Notice

The objective of this tender is for the appointed supplier to deliver and keep the content up to date for key Business Gateway National webinars.

### Lot Information

Business Skills

The objective of this tender is for the appointment of a framework of suppliers to provide professional webinar delivery on behalf of the Business Gateway National Unit (BGNU) based in COSLA. Refreshing and keeping the content up to date for these key Business Gateway national webinars. A monthly review of attendee numbers and feedback between suppliers and BGNU will ensure real time evaluation of when titles need to be reviewed, refreshed and retired. These updates will be carried out by the supplier as part of the service and there is no limit to the number of amendments that can be requested. We estimate that: Lot 1 - Business Skills, each Business Skills title will be delivered approximately once every 4 weeks, with more popular titles delivered more frequently. Approx number of Business Skills webinars delivered per year: 144 The contract will be for the three year period 1st April 2024 - 31st March 2027 on a 1+1+1 basis subject to annual confirmation of funding. The anticipated total value of the framework for Lot 1, Business Skills is GBP146,880, split equally across the three financial years. The contract will be based on a fixed rate of GBP340.00 per webinar. Reviewing and refreshing of each title as required and as agreed with BGNU and included is this cost. Based on this you will be required to: Attend an initial contract meeting within one month of the award of the contract to discuss and agree future delivery arrangements. Attend monthly contract meetings with BGNU to plan future webinar delivery and address any operational issues (final frequency and dates / times to be agreed at initial contract meeting). Agree a schedule / programme of webinars for delivery with BGNU (expected to be 2-3 months in advance of delivery). Deliver each topic by webinar for up to 250 attendees (using your own webinar licence, with preference for Go To Webinars and not Zoom). Publish the events on the Business Gateway Event Management System (training and access can be provided) Create a unique feedback code for each webinar to be provided to clients attending webinars (survey questions will be provided by BGNU). With an aim to generate over 25% feedback response at each webinar. Create a link to the slides used and provide this at the end of each webinar to clients, using Dropbox or Google (method agreed with BGNU). Update the list of attendees by the end of next working day on EMS. General admin around each event. Including, but not limited to use branded business gateway materials, agreed housekeeping at each webinar. Send webinar slides and the link to a customer feedback survey after each event, by the end of the next working day after each webinar, via a Business Gateway webmail address (or until this process is automated). Monitoring feedback via Target Dashboard (training and access can be provided) and in the first instance dealing with any client issues and highlight any issues at monthly contract meeting. Clients to be contacted only via an allocated Business Gateway webmail address (we will provide access to a BG email address). Regularly check the 'Additional booking information' in EMS and contact clients via email to accommodate any accessibility requirements. Contact clients via email to inform them of any webinar cancellation or delays.. In accordance with Section 67 (5) of the Public Contacts (Scotland) Regulations (5) i.e. the cost element may also take the form of a fixed price or cost on the basis of which economic operators will compete on quality criteria only, the award evaluation will be based on the Most Economically Advantageous Tender on the basis of the best quality per GBP whereby price is fixed.

Renewal: Annual basis subject to funding to end March 2027.

Digital Skills

The objective of this tender is for the appointment of a framework of suppliers to provide professional webinar delivery on behalf of the Business Gateway National Unit (BGNU) based in COSLA. Refreshing and keeping the content up to date for these key Business Gateway national webinars. A monthly review of attendee numbers and feedback between suppliers and BGNU will ensure real time evaluation of when titles need to be reviewed, refreshed and retired. These updates will be carried out by the supplier as part of the service and there is no limit to the number of amendments that can be requested. We estimate that: Lot 2 - Digital Skills, each Digital Skills title will be delivered approximate once every 6 weeks, again with the most popular titles delivered more frequently. Approx number of Digital Skills webinars delivered per year: 144 The contract will be for the three year period 1st April 2024 - 31st March 2027 on a 1+1+1 basis subject to annual confirmation of funding. The anticipated total value of the framework for Lot 2 Digital Skills is GBP146,880,00, split equally across the three financial years. The contract will be based on a fixed rate of GBP340.00 per webinar. Reviewing and refreshing of each title as required and as agreed with BGNU and included is this cost. Based on this you will be required to: Attend an initial contract meeting within one month of the award of the contract to discuss and agree future delivery arrangements. Attend monthly contract meetings with BGNU to plan future webinar delivery and address any operational issues (final frequency and dates / times to be agreed at initial contract meeting). Agree a schedule / programme of webinars for delivery with BGNU (expected to be 2-3 months in advance of delivery). Deliver each topic by webinar for up to 250 attendees (using your own webinar licence, with preference for Go To Webinars and not Zoom). Publish the events on the Business Gateway Event Management System (training and access can be provided) Create a unique feedback code for each webinar to be provided to clients attending webinars (survey questions will be provided by BGNU). With an aim to generate over 25% feedback response at each webinar. Create a link to the slides used and provide this at the end of each webinar to clients, using Dropbox or Google (method agreed with BGNU). Update the list of attendees by the end of next working day on EMS. General admin around each event. Including, but not limited to use branded business gateway materials, agreed housekeeping at each webinar. Send webinar slides and the link to a customer feedback survey after each event, by the end of the next working day after each webinar, via a Business Gateway webmail address (or until this process is automated). Monitoring feedback via Target Dashboard (training and access can be provided) and in the first instance dealing with any client issues and highlight any issues at monthly contract meeting. Clients to be contacted only via an allocated Business Gateway webmail address (we will provide access to a BG email address). Regularly check the 'Additional booking information' in EMS and contact clients via email to accommodate any accessibility requirements. Contact clients via email to inform them of any webinar cancellation or delays.. In accordance with Section 67 (5) of the Public Contacts (Scotland) Regulations (5) i.e. the cost element may also take the form of a fixed price or cost on the basis of which economic operators will compete on quality criteria only, the award evaluation will be based on the Most Economically Advantageous Tender on the basis of the best quality per GBP whereby price is fixed.

Renewal: Annual basis subject to funding to end March 2027.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR501067 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Mar 2024 |
| Submission deadline | 29 Jan 2024 |
| Future notice date | Not specified |
| Award date | 27 Feb 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £293,760 |
| Lots value | £293,760 |
| Awards value | Not specified |
| Contracts value | £146,880 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BUSINESS GATEWAY |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 5BH |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | BUSINESS DEVELOPMENT ADVISERS; CJM PROJECT FINANCIAL MANAGEMENT; NSDESIGN |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80500000 - Training services

## Release History

- 18 Mar 2024 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR501067
- 12 Dec 2023 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC494675

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC494675&idx=2
  12th December 2023 - BG Webinar Tender 2024
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC494675&idx=3
  12th December 2023 - Brand Guidelines
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC494675&idx=4
  12th December 2023 - Inclusive Design Doc
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC494675&idx=1
  12th December 2023 - BG Template Slide
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC494675
  National webinar delivery for Business Gateway - The objective of this tender is for the appointed supplier to deliver and keep the content up to date for key Business Gateway National webinars.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR501067
  National webinar delivery for Business Gateway - The objective of this tender is for the appointed supplier to deliver and keep the content up to date for key Business Gateway National webinars.

## Notice URLs

- http://
- http://www.bgateway.com
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000752515

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000752515. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000752515.json.