---
title: "CSE Accreditation"
ocid: "ocds-r6ebe6-0000753290"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000753290"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000753290.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000753290.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE SCOTTISH COURTS & TRIBUNALS SERVICE"
published: "2023-12-14"
---

# CSE Accreditation

Buyer: THE SCOTTISH COURTS & TRIBUNALS SERVICE  
Current stage: Award  
OCID: ocds-r6ebe6-0000753290

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000753290.json)

## Summary

The Scottish Courts & Tribunals Service has awarded a contract for 'CSE Accreditation' to QIA Services. The procurement involved services, and the contract value is £34,495 GBP. The procurement process was completed on 21st February 2020. The tender, known as SCTS-2019-044, took place in Edinburgh, UK, under an open procedure. The buying organisation is The Scottish Courts & Tribunals Service, with the main procurement category being services in the Justice industry.

This tender for 'CSE Accreditation' by The Scottish Courts & Tribunals Service can create business growth opportunities for SMEs offering customer service excellence accreditation services. Businesses in the service industry, particularly those in the justice sector, would find this tender well-suited for competing. The successful bidder, QIA Services, highlights the potential for SMEs to secure contracts in the public procurement process. The procurement stage for this tender has been completed, and businesses should monitor similar opportunities for future growth.

## Notice

'Customer Service Excellence accreditation services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC494929 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Dec 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 21 Feb 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £34,495 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE SCOTTISH COURTS & TRIBUNALS SERVICE |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH11 3XD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Sighthill/Gorgie |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | QIA SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342300 - Customer services
- 79342320 - Customer-care services

## Release History

- 14 Dec 2023 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC494929

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC494929
  CSE Accreditation - 'Customer Service Excellence accreditation services.

## Notice URLs

- http://
- http://www.scotcourtstribunals.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000753290

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000753290. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000753290.json.