---
title: "Microsoft Teams Direct Routing (MTDR)"
ocid: "ocds-r6ebe6-0000756252"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000756252"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000756252.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000756252.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SOCIAL CARE AND SOCIAL WORK IMPROVEMENT SCOTLAND (CARE INSPECTORATE)"
published: "2024-01-25"
---

# Microsoft Teams Direct Routing (MTDR)

Buyer: SOCIAL CARE AND SOCIAL WORK IMPROVEMENT SCOTLAND (CARE INSPECTORATE)  
Current stage: Award  
OCID: ocds-r6ebe6-0000756252

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000756252)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000756252.json)

## Summary

The procurement process was recently completed by the Social Care and Social Work Improvement Scotland (SCSWIS) for the award of Microsoft Teams Direct Routing (MTDR) services. The contract, with a total value of £100,605 GBP, was signed on the 25th of January 2024. The tender took place in Dundee, UK, and fell under the services category. The buyer, SCSWIS, initiated the tender through an open procedure, resulting in the award to Capita Business Services Limited.

This tender presents an opportunity for businesses offering technology and communication services, particularly in the software and IT sector, to compete for contracts with SCSWIS. Companies that specialise in providing Microsoft Teams Direct Routing solutions are well-suited to engage with this opportunity. With the contract now in the active stage, interested businesses can explore potential collaborations or future procurement activities with SCSWIS in the social protection industry category.

## Notice

Award of Microsoft Teams Direct Routing (MTDR) Ref SWAN.BSO000284 Commencing 01/04/2023 till 31/03/2026

### Lot Information

Lot 1

Microsoft Teams Direct Routing (MTDR) Ref SWAN.BSO000284 commencing 01/04/2023 till 31/03/2026

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN497225 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jan 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Jan 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £100,605 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOCIAL CARE AND SOCIAL WORK IMPROVEMENT SCOTLAND (CARE INSPECTORATE) |
| Locality | DUNDEE |
| Post town | Dundee |
| Postcode | DD1 4NY |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM03 Angus and Dundee City |
| Local authority | Dundee City |
| Electoral ward | West End |
| Westminster constituency | Dundee Central |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPITA BUSINESS SERVICES |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64215000 - IP telephone services

## Release History

- 25 Jan 2024 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN497225

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN497225
  Microsoft Teams Direct Routing (MTDR) - Award of Microsoft Teams Direct Routing (MTDR) Ref SWAN.BSO000284 Commencing 01/04/2023 till 31/03/2026

## Notice URLs

- http://
- http://www.careinspectorate.gov.scot
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000756252

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000756252. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000756252.json.