---
title: "Retail Concession"
ocid: "ocds-r6ebe6-0000757954"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000757954"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000757954.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000757954.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "HISTORIC ENVIRONMENT SCOTLAND"
published: "2024-04-18"
---

# Retail Concession

Buyer: HISTORIC ENVIRONMENT SCOTLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000757954

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## Summary

The Historic Environment Scotland has awarded a contract for a Retail Concession to The Knights Vault Ltd. The procurement process was initiated as a tender and the contract's value is £300,000 in GBP. This opportunity is in the services category and involves providing a retail space within Edinburgh and Stirling Castles. The procurement stage has been completed as an award, with the contract signed on 18th April 2024.

This tender for a Retail Concession offers an opportunity for businesses, particularly SMEs, in the heritage, tourism, and built environment industry. Businesses suited for this tender should specialise in retail operations and have a unique product offer relevant to Scottish history. The successful concessionaire will be required to offer a personalised experience to customers, operate within the guidelines of Historic Environment Scotland, and participate in periodic sales auditing. The contract also offers a possibility for renewal after the initial 2-year period.

## Notice

Historic Environment Scotland have an opportunity for a concessionee to man and operate a small retail space within thier properties at Edinburgh and Stirling Castles.

### Lot Information

Lot 1

Historic Environment Scotland have an opportunity for a concessionee to man and operate a small retail space within their properties at Edinburgh and Stirling castles. The agreement is personal to the concessionee and must not be assigned to any other party. HES require a product offer for these spaces that can be personalised, is unique to the customer, and should be relevant to Scottish history, the property or Scotland. The product is to be made available for customers to purchase out with our shops, but within the monument, integrating the purchase with the wider visitor experience. The product should not compete with any other item available for purchase within the properties, and the offer to be agreed with HES Retail prior to trading. The addition of products can be considered during the contract period, but must be agreed with HES retail first. Sales to be processed by the concessionee and an agreed commission figure paid to HES. Sales reports to be provided at the end of each month. Commission to be based on monthly turnover and to be paid within 28 days of invoice date. All sales reports to be made available for regular auditing. The successful party will be required to man the concession space on all days that Edinburgh Castle is open, and the summer season only at Stirling Castle. Any customer complaints about the product provided by the Concessionee must be dealt with in a professional and timely manner in keeping with the HES customer care guidelines. The Concessionee will provide a full money back guarantee to customers. The Concessionee is required to ensure that where products are being delivered to a customer that they are guaranteed to be shipped to the customer to the correct address and where the customer does not receive the product that they will be provided with a full refund. HES recommends offering products which customers can take away on the day. Drop ship add-on sales will be considered but adequate reporting mechanisms should be in place.

Renewal: After the initial 2 years, the contract will be up for renewal for a further 3 years which will be reviewed annually.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR503351 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Apr 2024 |
| Submission deadline | 28 Feb 2024 |
| Future notice date | Not specified |
| Award date | 18 Apr 2024 |
| Contract period | Not specified |
| Recurrence | If all extensions are used then the contract will be up for renewal in 2029 |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £300,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HISTORIC ENVIRONMENT SCOTLAND |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH9 1SH |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Southside/Newington |
| Westminster constituency | Edinburgh South |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE KNIGHTS VAULT |

## CPV Codes

### Divisions

- 55 - Hotel, restaurant and retail trade services

### Codes

- 55900000 - Retail trade services

## Release History

- 18 Apr 2024 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR503351
- 12 Feb 2024 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB498542

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB498542&idx=1
  12th February 2024 - Document 1 - ITT - For Information
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB498542&idx=2
  12th February 2024 - Document 2 - Specification - For Information
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB498542&idx=3
  12th February 2024 - Document 3 - Quality Schedule - To be completed
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB498542&idx=4
  12th February 2024 - Document 4 - Pricing Schedule - To be completed
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB498542&idx=5
  12th February 2024 - Document 5 - Blank Licence to occupy - For Information
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB498542&idx=6
  12th February 2024 - Document 6 - Terms and Conditions - For Information
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB498542&idx=7
  12th February 2024 - Document 7 - Self Declaration on Russian Links - To be completed
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB498542&idx=8
  12th February 2024 - Document 8 - Prompt Payment Form - To be completed
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB498542&idx=9
  12th February 2024 - Document 9 - HES Suppliers Privacy Notice - For Information
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB498542
  Retail Concession - Historic Environment Scotland have an opportunity for a concessionee to man and operate a small retail space within thier properties at Edinburgh and Stirling Castles.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR503351
  Retail Concession - Historic Environment Scotland have an opportunity for a concessionee to man and operate a small retail space within thier properties at Edinburgh and Stirling Castles.

## Notice URLs

- http://
- http://historicenvironment.scot
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000757954

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000757954. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000757954.json.