---
title: "Award of Award of Audits of Recruitment Agencies Suppling Temporary Agency Clinical Roles"
ocid: "ocds-r6ebe6-0000761079"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000761079"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000761079.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000761079.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)"
published: "2024-08-06"
---

# Award of Award of Audits of Recruitment Agencies Suppling Temporary Agency Clinical Roles

Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)  
Current stage: Award  
OCID: ocds-r6ebe6-0000761079

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## Summary

The Common Services Agency, also known as NHS National Services Scotland (NSS), has awarded a contract to Neuven Consult Limited for the provision of audit services. These audits are aimed at recruitment agencies supplying temporary agency clinical roles across three NHS National Services Scotland frameworks: NP50022 for Temporary Medical Locums, NP50522 for Allied Health Professionals and Other Clinical Professions, and NP51023 for Temporary Agency Nursing and Operating Department Practitioners. The procurement process falls under the services category and follows a direct procurement method, with a contract period from 8th June 2024 to 10th July 2026. This tender is in the award stage with a total value of £120,000.

This tender creates significant opportunities for businesses specialising in audit and compliance, particularly those experienced in healthcare recruitment. Companies with capabilities in remote and on-site audits, proficient in managing multiple audit schedules, and familiar with NHS compliance requirements will find potential growth opportunities here. It is an ideal opportunity for businesses that can ensure high standards in verifying professional and regulatory compliance, identity checks, right to work, immunisations, and various other critical criteria. These roles demand meticulous attention to detail, making it well-suited for businesses with established audit practices and strong oversight methodologies.

## Notice

Definition of RequirementNHS National Services Scotland requires provision of service to deliver audits for all NHS National Services Scotland Clinical Role Agency frameworks, NP50022 Temporary Medical Locums, NP50522 Allied Health Professionals & Other Clinical Professions &NP51023 Temporary Agency Nursing & Operating Department Practitioners. Bidders are requested to quote by completion of the pricing schedule for the provision of audits or re-audit which will include all expenses, including but not limited to, travel and accommodationThere are 104 UK based suppliers who are participating across the three frameworks; each supplier will be audited once during the framework period which commenced on:NP500-22 Agency Locums - Start Date: 1st November 2022 End Date: 31st October 2027NP505-22 Agency AHP - Start Date: 1st June 2022 End Date: 31st May 2027NP510-23 Agency Nurses - Start Date: 9th October 2023 End Date: 8th October 2028The number of audits required will be based on each supplier being audited (104), assuming all suppliers meet the minimum criteria for audits. A provision for additional audits is also required, should any supplier fail the threshold of 85% satisfactory performance a re- audit within 6 weeks of the initial audit will be required. It is envisaged that a total of 20 re-audits may be required. The total number of audits to be provided may therefore be up to 124.Suppliers will require to have placed 12 agency workers in any period of 6 months within the relevant framework.To reduce environmental impact, we would request that audits can be conducted remotely if electronic records are available or if not, on site at each supplier's premises where the agency worker files are held.The audit will be a 1-day audit of 12 agency worker files that have been supplied through the NHS National Services Scotland Agency Frameworks detailed above.The successful bidder will schedule a programme of audits to ensure that all suppliers who meet the minimum criteria have been audited within the duration of the relevant framework.The successful bidder 14 days prior to the audit date will request from the supplier being audited a full list of agency workers supplied to the respective framework agreement from which to select the 12 files for audit. The successful bidder will inform the supplier being audited of the file names for audit 48 hours before the agreed audit date.The successful bidder will be required to discuss audit findings, non-conformances (if any) corrective actions and date for completion with the supplier audited. Recommendations will also be discussed.An Audit report detailing non-conformances and corrective actions must be sent to the supplier audited and NHS National Services Scotland within 5 working days of the audit completion.Following the Audit of 12 files, if any legal critical failure is identified the auditor will immediately escalate to NHS National Services Scotland.The successful bidder will invoice the audited supplier for payment following the completion and submission of the audit final report.NHS National Service Scotland will provide a quarterly update of suppliers who have meet the minimum criteria.Re-audit (Agreed by NHS National Services Scotland)If an agency fails an audit (below threshold 85%) a re-audit will be performed on the same files 6 weeks later. A further maximum of 10 new files, depending on availability of the number of placed agency workers, will also be audited at the re-audit to identify any trends. The successful bidder will inform the supplier being audited of the file names for audit 48 hours before the agreed audit date.A final audit report with new scoring produced for the re-audit and additional files will be sent to the supplier representative and NHS National Services Scotland within 5 working days of the audit completion.The successful bidder will invoice the audited supplier for payment following the completion and submission of the audit final report.Audit CriteriaPVG Disclosure Scotland checkProof of identity verifiedProof of eligibility verified (Right to Work)Registration with Professional and Regulatory Bodies HCPC, GMC & NMC(Original certificate or statement of entry verified & regular ongoing NMC web pin checks evidenced prior to start date and on-going status checks)Immunisation as appropriate for: Patient facing clinical roles(i) Hepatitis B;(ii) Measles;(iii) Mumps;(iv) Rubella;(v) Tuberculosis;(vi) Varicella; andExposure Prone Procedures (if applicable) Hepatitis BExposure Prone Procedures (if applicable) Hepatitis CExposure Prone Procedures (if applicable) HIVFitness to Work Certificate restrictions & follow up recommendations to customersGMC or NMC alerts, notices or investigations with any information provided to the customer prior to start date andapproved/accepted as applicableTemporary Worker contract verified: PAYE, Self Employed, UmbrellaAWR entitlement (parity pay, benefits and day one rights) detailed in contracts or handbook for TemporaryWorker.AWR process in place to include clock, pause, stopAfter 12 weeks working Parity Pay recorded (If applicable)WTR verification of Opt in or out of 48 hr. declaration.Equality, Diversity & Human RightsHandling Violence & Aggression / Conflict ResolutionThe Caldecott Principles / Information GovernanceHealth, Safety and WelfareInfection Prevention (Included MRSA & Clostridium Difficile) Level 1 (every 3 years) or 2 (Annual)Complaints HandlingFire SafetySafeguarding Children Level 1, 2 or 3 (every 3 years)Details evidenced of previous and upcoming appraisals (including annual appraisal)Appraisal /performance check for newly-qualified workers, workers returning to employment or any newly- employed or engaged workersEvidence Authority has been informed that worker has /has not had an annual NHS approved appraisal(including 360-degree feedback)Evidence of Revalidation checks or supportConfirmation of any Professional Indemnity Insurance requirements.Completed application form/registration evidencedInduction at start of each new booking verified.Face to face interview verifiedID Badge VerifiedSupplier Handbook given to Temporary Worker and updates verifiedI.E.L.T.S verified (If applicable)Employment historyReferences verified from official email addressProfessional Qualifications verifiedEnd of placement assessment process in placeTimesheet verifiedInvoice verifiedAgency Complaints Procedure evidencedProof of contract with Occupational Health ProviderSupplier Insurance verified (Employers PS5m, Public Liability PS5m, and Professional Indemnity PS2m)Compliance: Standards of Good Practice documented & embeddedConfidentiality, security checks and Disclaimer to include agreement to accept third party audit evidencedSupplier internal staff training on required processes verifiedSupplier internal audit process in place for supervision and Quality AssurancePricing Schedule for Provision of Audits to NHSSupplier Name:TypeRequirementBid for Cost of provision per audit(including all expenses) Number of audits requiredBid for Total Cost of provision of audits(including all expenses)Audit 1 day audit of 12 agency worker files that have been supplied through the NHS National Services Scotland Agency framework Agreements only PS 104 PSRe- Audit 1 day re-audit will be performed on the same 12 files 6 weeks later. A further maximum of 10 new files will also be audited for worker files that have been supplied through the NHS National Services Scotland Agency Framework Agreements only to identify any trends PS 20 PSBid total cost PS

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG511426 |
| Notice type | PCS Notice - Quick Quote Award |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | The contract is awarded to a single supplier without competition. |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2024 |
| Submission deadline | 10 Jul 2026 |
| Future notice date | Not specified |
| Award date | 8 Jun 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £120,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS) |
| Additional buyers | ABERDEENSHIRE COUNCIL; CLACKMANNANSHIRE COUNCIL; CLYDE VALLEY HOUSING ASSOCIATION LIMITED; DUMFRIES AND GALLOWAY COUNCIL; EAST DUNBARTONSHIRE COUNCIL; ENVIRONMENTAL STANDARDS SCOTLAND; FIFE COUNCIL; FORESTRY AND LAND SCOTLAND; MORAY COUNCIL; NATIONAL RECORDS OF SCOTLAND; NHS GREATER GLASGOW AND CLYDE; NHS HIGHLAND; OAK TREE HOUSING ASSOCIATION LTD; PERTH & KINROSS COUNCIL; SCOTTISH FORESTRY; SCOTTISH GOVERNMENT; SCOTTISH PROCUREMENT ALLIANCE; SCOTTISH PROCUREMENT ALLIANCE (SPA) ON BEHALF OF FIFE HOUSING GROUP; SHETLAND UHI; SOUTH AYRSHIRE COUNCIL; STIRLING COUNCIL; SUMMERS INMAN; THE CITY OF EDINBURGH COUNCIL |
| Locality | AYR |
| Post town | Kilmarnock |
| Postcode | KA7 1DR |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 47 |
| Supplier names | ADVICEUK; AILSA BUILDING CONTRACTORS; AMD CONTRACT SERVICES; ANDERSON STRATHERN; ASA RECRUITMENT (QUICK QUOTES; BROWNRIGGS; CALEDONIAN MAINTENANCE SERVICES; CONNECT MODULAR; DAVID ALFORD, FORESTRY & GRASS CONTRACTOR; DPGPLUS; ECHOMASTER MARINE; ENVIRAZ (SCOTLAND; FRANKS PORTLOCK CONSULTING; HAMILTONS ENVIRONMENTAL; HARPER MACLEOD; HARVEY NASH; INDIGO FITNESS; JAMES D BILSLAND; JOHN WALKER; KARING INTERNATIONAL; KNOWLEDGE PARTNERSHIP; LORIEN RESOURCING; LUCE BAY PLANT HIRE; NATIONAL TIMBER GROUP T/A REMBRAND TIMBER & THORNBRIDGE SAWMILLS; NEUVEN CONSULT; PALFINGER MARINE; PAT MUNRO (ALNESS; PRIORY ELDERLY CARE; PROGRESSIVE PARTNERSHIP; PULSE FITNESS; RSM UK AUDIT; SCARF; SIDEY SOLUTIONS; STANFORD COACHWORKS AND MOBILITY SERVICES; STANTEC; SYNAPTIK; TAYLOR AND FRASER; THERMO FISHER DIAGNOSITCS; TRAIL ARCHITECTS; TRUEMAN CHANGE MANAGEMENT; VENESKY BROWN; WEIR FORESTRY; WESTWIND ECOLOGY; WPC SOFTWARE; WSP; WYBONE; ZURICH MUNICIPAL |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85140000 - Miscellaneous health services

## Release History

- 6 Aug 2024 at 12:49 - Award - PCS Notice - Quick Quote Award - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG511426

## Notice URLs

- http://https://cvha.co.uk/
- http://https://forestryandland.gov.scot
- http://www.aberdeenshire.gov.uk
- http://www.clacks.gov.uk/business/corporateprocurementprocess/
- http://www.dumgal.gov.uk
- http://www.eastdunbarton.gov.uk
- http://www.edinburgh.gov.uk
- http://www.fife.gov.uk
- http://www.moray.gov.uk
- http://www.nhsggc.scot/about-us/procurement/
- http://www.nhshighland.scot.nhs.uk
- http://www.nrscotland.gov.uk
- http://www.nss.nhs.scot/browse/procurement-and-logistics
- http://www.oaktreeha.org.uk
- http://www.pkc.gov.uk
- http://www.scotland.gov.uk
- http://www.scottishprocurement.scot
- http://www.south-ayrshire.gov.uk/procurement/
- http://www.stirling.gov.uk/procurement
- https://www.shetland.uhi.ac.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000761079. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000761079.json.