---
title: "Provision of an Out of Hours call response service"
ocid: "ocds-r6ebe6-0000762406"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000762406"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000762406.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000762406.json"
source: "Public Contracts Scotland"
current_stage: "Tender"
buyer: "ARGYLL COMMUNITY HOUSING ASSOCIATION LIMITED"
published: "2024-03-28"
---

# Provision of an Out of Hours call response service

Buyer: ARGYLL COMMUNITY HOUSING ASSOCIATION LIMITED  
Current stage: Tender  
OCID: ocds-r6ebe6-0000762406

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## Summary

The Argyll Community Housing Association Limited has published a tender with the title "Provision of an Out of Hours call response service" in the services category. The procurement stage is currently active and the deadline for tender submissions is 19th April 2024. This tender opportunity is for the provision of a 24-hour community or telecare alarm monitoring service based in Oban, UK. The procurement method used is an open procedure, inviting electronic submissions.

This tender presents opportunities for businesses providing emergency response services, telecare monitoring services, and community alarm services to compete. Companies with experience in these areas and accreditation from the TSA (Telecare Services Association) are well-suited to bid for this contract. The Argyll Community Housing Association Limited is looking for providers with a clear management structure, suitably qualified staff, and relevant experience in similar business development projects. The submission deadline for bids is 30th May 2024, with a bid opening scheduled for 22nd April 2024 in Helensburgh.

## Notice

Provision of a 24 hour community or telecare alarm monitoring and an out of hour call response service

### Lot Information

The provision of an out of hours emergency repairs call response service

The provision of an out of hours emergency repairs call response service all year and at client request twenty four hour response services as required.. Individual costs for each lot should be submitted along with an overall tender cost.

Renewal: Two year extension

The provision of a twenty four hour community alarm or telecare monitoring service

The provision of a twenty four hour community alarm or telecare monitoring service across our supported housing developments all year.. Each Lot should be priced individually with an overall tender cost submitted.

Renewal: Two year extension

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR502070 |
| Notice type | PCS Notice - Website Contract Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Mar 2024 |
| Submission deadline | 19 Apr 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jun 2024 - 31 May 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ARGYLL COMMUNITY HOUSING ASSOCIATION LIMITED |
| Locality | OBAN |
| Post town | Paisley |
| Postcode | PA34 4RY |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Argyll and Bute |
| Electoral ward | Oban South and the Isles |
| Westminster constituency | Argyll, Bute and South Lochaber |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 64210000 - Telephone and data transmission services
- 79510000 - Telephone-answering services
- 79511000 - Telephone operator services

## Release History

- 28 Mar 2024 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR502070

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR502070&idx=1
  28th March 2024 - Contract Specification
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR502070&idx=2
  28th March 2024 - Pricing Document
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR502070
  Provision of an Out of Hours call response service - Provision of a 24 hour community or telecare alarm monitoring and an out of hour call response service

## Notice URLs

- http://
- http://www.acha.co.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000762406
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=762406
- https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000762406. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000762406.json.